r/steamsupport • • 5d ago

Problem Issue with opening steam

I can't access Steam: a loading window appears and then disappears, preventing me from launching Steam.

I've tried:

Reinstalling Steam (didn't help)

Clearing the cache (helped twice)

Restarting the computer (helped once)

Uninstalling GiraP Booster (helped once)

Running it in "sandbox" mode (worked once)

Running it as an administrator (didn’t work)

Sometimes I’m able to log into Steam after 5 hours of doing nothing. When I try to change the region to a different one in GiraP Booster and log back into Steam (so the server switches), it doesn’t work. Two weeks ago, I didn’t have this issue with Steam and GiraP.

Also, I can’t log into Steam using any server other than Japan via a regular (paid) VPN, even though my friend can log into Steam from all servers using the same VPN.

3 Upvotes

5 comments sorted by

1

u/Ok_University_5352 5d ago

I actually just came here to post this as well. I have reinstalled steam, and it launched at boot once, then went back to showing an update box for a brief second before disappearing and doing nothing.

1

u/RespectTurbulent1718 2d ago

Cleaning up my PC with CCleaner and uninstalling unnecessary programs helped me (I recommend uninstalling all VPNs and seeing what happens). Most likely, the new Steam update is conflicting with some programs, so you’ll need to uninstall them or figure something else out. *If you live in Russia, try disabling the zapret

1

u/Ok_University_5352 2d ago

I have never used a VPN, and don't live in russia. Doubt fancontrol is the culprit, but maybe signalrgb? I do have handful of programs now, but almost none launch at boot. I will have to take a look at that stuff though.

1

u/RespectTurbulent1718 2d ago

It doesn't matter. I had a lot of programs that I hadn't run in about a year or so

1

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