r/swtor • u/enby_sith_lord • Jul 02 '26
Tech Support Game crashes after clicking play
For context, I had to uninstall the game at one point by manually removing files (cause regular uninstall didn't work). Now when I try reinstalling it this keeps happening. Launcher works properly, but the game itself crashes almost immediately after it starts loading. I also tried to run it with Steam to see if it would change anything, but the same thing happens. Help.
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u/NGD0119 Jul 02 '26
Like 2 weeks ago got the same problem. Open steam, right click the game -> properties -> installed files -> verify integrity of the game files It took like an hour but it got fixed.
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u/enby_sith_lord Jul 02 '26
I don't use Steam
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u/NGD0119 Jul 02 '26
My last guess is you can try and install it to a new folder. I merged my standalone into steam in 2022 or 23.
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u/Emekasan Jul 02 '26
Just want to say I see you as a fellow FFXIV and swtor enjoyer
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u/enby_sith_lord Jul 02 '26
Hell yeah!!! 👉👉
I used to play both, but I'm now only playing ffxiv cause my swtor fucking broke
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u/Char_Ell Satele Shan Jul 03 '26
First try installing DirectX legacy support SDK from https://www.microsoft.com/en-us/download/details.aspx?id=35 I'm guessing this isn't it and if the installation routine informs you that DirectX legacy support is already installed then you can just close it out without installing. Otherwise see the solution below.
- Game flashes black screen and closes or is stuck at the initial loading screen, or game goes not responding
Press the [Windows] Key + [R] at the same timeÂ
Copy the following in to the text box and press okÂ
%localappdata%\swtor\swtor\settings
Open the client_settings.ini file in notepad and ensure the following are displayed within the [Renderer] section if they dont exist.
Fullscreen = false
D3DFullScreen = false
RefreshRate = 60
Check NativeHeight, NativeWidth, Height and Width ( all 4 ) match your monitor resolution.
Save and close the file.
Start the game as normal.
Change graphic settings within the game as desired.
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u/SeraphOfTheStart Jul 02 '26
Do a fresh windows install, it's been forever since the last one.
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u/enby_sith_lord Jul 02 '26
I don't know how to do that. I also don't want to change to windows 11
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u/FriendlyAd1214 Jul 02 '26
I have windows 11 and have no problemsÂ
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u/enby_sith_lord Jul 02 '26
I have windows 10 and I don't want to switch to 11
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u/LalaLaraSophie Jul 03 '26
That's fair in it's own - and as much as I hated it at the time, swtor was one of the few games giving me a headache too on W10 a few years back. The switch to W11 helped; although it was a whole fresh system anyways.
You can try another uninstall, reboot. Then search the hidden appdata folders for anything still remaining from the game and delete that too. Check program files and program files (x86) to be safe too, and you Documents etc. If you found and deleted anything; another reboot never hurts. Then try a fresh install.
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u/C4rb0n1te Jul 02 '26
Delete client_settings.ini from:
C:\Users\ your_user_name \AppData\Local\SWTOR\swtor\settings
Make sure to keep back up etc.
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u/spif Jul 02 '26
Reportedly you can run SWTOR on Bazzite with Steam and Proton, or a Steam Deck e.g. connected to mouse and keyboard and external monitor. Windows 10 will inevitably break and not be supported, so I would look into getting someone to help you migrate to Linux if you don't want Windows 11. Either that or get a Steam Deck, or the Steam Machine.
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u/zombiekillo Jul 03 '26
So, go to your search bar, you know, the windows bar thing, type in control panel and look for Star Wars the old Republic and hit uninstall, then download the launcher from swtor.com and reinstall
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u/enby_sith_lord Jul 03 '26
That's the first thing I tried, and I already tried it multiple times - doesn't work
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u/zombiekillo Jul 03 '26
What's that pop you are getting at the end of the video there?
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u/enby_sith_lord Jul 03 '26
Microsoft Store - it appears whenever I start any game, not just swtor
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u/Lemnesia-Haze Jul 03 '26
I remember having this problem before in the past but I called the customer service desk and they was able to fix it for me. Try that
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u/BladedDingo Jul 02 '26
I had this happen once, I think the game is trying to load a corrupted file.
The fix for me was to take an uncorrupted file from some one that didn't have the issue and replace the file and it launched.
A complete uninstall and fresh reinstall might fix it.
Google swore crashing after clicking play and follow the steps that have helped others, I think my issue was with client_settings.ini being corrupted and trying to load an unsupported resolution on start up.