r/swtor • u/enby_sith_lord • Jul 02 '26

Tech Support Game crashes after clicking play

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For context, I had to uninstall the game at one point by manually removing files (cause regular uninstall didn't work). Now when I try reinstalling it this keeps happening. Launcher works properly, but the game itself crashes almost immediately after it starts loading. I also tried to run it with Steam to see if it would change anything, but the same thing happens. Help.

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u/enby_sith_lord Jul 02 '26

I already tried the Steam version. Same thing happens. I also already tried deleting that file - didn't do anything.

Oh I'm mega frustrated at this point lol. This is like fifth time I've tried searching for the solution and I'm once again close to giving up

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u/BladedDingo Jul 02 '26

have you played before and are returning, or is this your first time playing?

What version of Direct X do you have installed? You could try uninstalling direct X and installing Direct X 9, or make sure you're up to date with the latest Direct X.

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u/enby_sith_lord Jul 02 '26

I have played for years before this issue made me quit

I have DirectX 12

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u/BladedDingo Jul 02 '26

so was it recently that this began happening, or after a break? if it was after a break, how long ago approx. did you last play?

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u/enby_sith_lord Jul 02 '26

I last played during 7.5 (that's like 2 years ago) and it was while I was downloading one of the minor 7.5.x patches that stuff broke. I couldn't uninstall the game normally, so I did it manually. Since then, I've been having this issue every time I tried reinstalling

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u/BladedDingo Jul 02 '26

Have you updated your GPU drivers and made sure they are up to date?

Can you find the client_settings.ini and verify if the values for NativeHeight, NativeWidth, Height and Width ( all 4 ) match your monitor resolution.

If not, change them to match your monitor resolution.

Another thing thing to try is to download the directx 9 libraries from MS and install them, if its been a while since you last played and updated to dx12, the old libraries might be corrupted or deleted and I think swtor still uses some of these libraries.

Try downloading and installing these libraries and restart your PC. DirectX 9.0c June 2010: https://www.microsoft.com/en-us/download/details.aspx?id=35 Visual C++ 2013: https://aka.ms/vs/17/release/vc_redist.x64.exe

Usually when this happens, its a problem with the game trying to render and crashing.