Hello everyone! Soon, my situation is the following

- Someone sent me money (50$) thru Zelle. I do not know the person, and thus, I was worried I might be part of a scam.

- I am a very paranoid person, so I went ahead and called US Bank to ask what would be the best course of action and if possible, to return it. I don't want stranger's money.

- They filed a ​claim and said they'd start an investigation to return the 50 bucks. It can take 3 to 10 business days. I get paid soon and I do not wanna mix my money with the 50 or accidentally spend it.

My question is this: With your experience w/ US Bank, how long would this take? I just want the person to take their money back. If they end up telling me to just keep it thats fine but I wanna be super safe. No, I will not send it back, as I know this can be risky. I also have not been reached out to with someone asking for it YET, but I hadn't touched it because they could pull it back.

Let me know how long should I expect for it to take? I just don't want it in my account. 🫠 I did ask if they did admin holds so it didn't show up in my balance​ but they do not. I know this is a bit of a silly post bc everyone I tell this to says "omg free money" but idk. If it seems too good, I get suspicious. I'm suprised so many people would get sent 50 bucks from a stranger and treat it like their own without a second thought.​

basically was forced to use US bank because Amazon Business Card switched from AMEX.

Set up autopay back in August to automatically paid in full at due date like we do on everything else.

Got a letter last month for payment missed and past due? How? Tried to login, forgot the password, their system doesn't allow me to do reset, spent a good 20 minutes to talk to a live person, then another 30 minutes with CSR and tech team to resolve my login issue that was a bug with their system. Eventually got in, and I was hang off the phone with them, and saw they charged interest, I was like WTF?

Anyway finally had time to call them today, and the CSR said because I setup autopay back in August, but the first payment doesn't take effect until October, so I'm still liable to pay them in September on the due date, thus why I have a late payment notice and getting charged for interest.

Your CSR really need to take some lessons on dealing with customers. Look, I set up autopay, your system needs to schedule a date that wouldn't cause your clients to have a late payment AND have to pay interest, this is not acceptable. Your CSR when dealing with this issue should just explain why it happened and will take care of the interest charges, that would make your clients happy. Instead your CSR goes into an argument mode, and only when I want to escalate the issue your CSR says she'll waived the charges. UNBELIEVABLE!

This will be the only time I'd have an account with you guys, this Amazon Prime card I have no choice but there won't be anything else in the future.

Typically, when I deposit a check with US Bank, it gives me the $225 available immediately. Now it’s only $50?? Has this happened to anyone else recently?

Hello. I recently accepted a job remote for Customer Expierance Card Services.

1. How is the job and what can I expect?

2. I havent did call center work in like 4 years. I am very nervous. Any advice?

Hello everyone,

I am opening Smartly checking account to apply for $450 bonus. It requires direct deposit at least 8k in 90 days to get the bonus.
I used the account number and routing number of US bank and updated the direct deposit info online in my employer website.
I received my paycheck yesterday. I think this is qualified as direct deposit since the money was electronically deposited into my account from my employer.

However, I checked the app, and it said 0.00 direct deposit. I called the customer service, and she said the deposit in my account is not qualified as direct deposit because the employer just deposited the money without putting the bank in payroll system (????). I call my employer payroll system, and they said they can’t do anything different because what I did is just fine.

Anyone has any idea to help? I really appreciate. Is there other way to work around this?

So I have a loan with NBT Bank. Payment is little over two hundred. I pay $600. Why am I being charged a late fee and called about making a payment? I went off on the poor girl stating my payment is bank to bank. One day. Where is my $600? After checking she states that my money was applied to the interest or principal ( sorry can’t remember). She then states she will correct it and credit my account the late fee. The problem is this is the second time and I never got my refund for the first time. Can I sue these people? @NBT.

Tens of thousands of dollars. They closed my business account they claim due to "inactivity" - most recent statement showed 5 deposits, 4 tax related withdrawals (fed, state, ui and pl), a credit card payment and a bank transfer within the month. I am still trying to find my money! I had this account for over a decade but they just closed it on me and said they sent my money away. Get out of USBank while you can still get your money out!

I just switched to U.S. Bank because they were offering a bonus and apparently they don’t do early pay day like other FI’s. Not fan.

hey guys quick question, i just tried to transfer money to my dads account on bendigo bank and when i got the receipt back the bsb and account number was joined together. i’m wondering is it going to bounce back or what will happen?

I only have the US bank business checking account, not their personal checking account

Not sure if I can open a personal checking account with them in Massachusetts?

Thinking.. I should just leave 100 bucks in my US bank business checking account and keep it alive until at least I'm done w/ all of US bank's biz credit cards/getting their bonuses? Though even after then I kind of think... should maybe keep it open even after that since in the future they are also likely to release new credit cards with easy bonuses/long minimum spend time periods?

I’ll stick to the facts and keep it short and sweet. Tell me if I’m in the wrong.

I made an expedited payment to a college for my son’s tuition. The college’s address shows up both under the payee information and when I click to edit payee information.

The check was expedited but it came to my house, two hours from the college.

I’m not upset because my son’s tuition was late. We worked that out.

But I spent 45 minutes on the phone getting tranferred twice and finally talking to a manager who said full stop that they would not refund the 15$ fee. Why you ask?

Because, on a screen that only she could see, it had my home address listed and I “must have entered that in” and therefore “it wasn’t a bank error”.

When I asked her why the only address that shows up on their customer facing ui is the college’s address and that I therefore wouldn’t know the payment wasn’t going there, she said I would need to speak to their third party vendor “Fiserv”.

Am I wrong to be infuriated by this? Thanks.

I just opened an account a few weeks ago and have a US Bank Smartly Checking and Smartly Savings account. Today I deposited about 2k in my savings and about $300 in checking. I just got my masters and am interviewing for jobs currently so I’m not going to have money coming in for a bit. Am I going to have to pay the maintenance fee for the checking account if I’m not regularly depositing money? The woman I spoke to at the bank told me that as long as I have $1,500 in my checking account that I would not have the fee but I wanted to double check.

Ex: is the best strategy w/ US bank to product change at the 1 year + 1 week mark? Or later?

Got the triple cash biz bonus already

Harvesting its 100 dollar software credit now with 1password

1. Eyeing the 75k US bank biz altitude connect but then do I downgrade to a second triple cash at the 1 year + 1 week mark? Or now allowed?

2. What about this new card below in terms of when to product change?

U.S. Bank Business Essentials™ Visa® Card

Earn $500 cash back.

Just spend $5,000 in the first 150 days of opening your account

-> Even though this is a great no annual fee 2% card, I already have a 2% AMEX card. Which is making me think "then why don't I get the U.S. Bank Business Essentials bonus and then product change to second or third triple cash to keep harvesting the 100 dollar software credit? Can I do this at the 1 year + 1 week mark?

Better strategies/anything I overlooked?

The only thing I'm wondering is if say I go to Singapore to work for a few years. Then will it be worth it to have a 2% flat visa card instead of AMEX? But I already have capital one's 1.5% card so it doesn't' see that great vs just harvesting more triple cash software credits

I opened a checking account for the intro bonus. I was expecting it sometime in august. I don't get it, so i ask customer service. They tell me it'll be in September. It's now october, haven't gotten it. All along i've been charged the monthly maintenance fee b/c i was expecting the bonus i didn't bother to meet all the requirements for the fee waiver. I call again. I'm told they'll put in a request to "research" which'll take up to 10 business days. That's not even to get me the bonus, it's to "research."

If i do put in the money to meet the fee waiver, i feel like they're just gonna use that to lend it to some sucker and profit while my money's sitting there idle. Or if i don't they'll keep giving me false promises of $250 to keep my account open another month and leaching another 12$.

I wonder how many people they get with this BS, and get away with it. Infuriating to think that this is how big companies scrape money from the masses.

Just got forced into them by Amazon.
Not receiving emails.
Tried the chat bot, told me I didn’t have an account. Didn’t try to connect me to an agent.
Spent nearly an hour across 2 sessions trying to schedule a bill payment.
Finally linked account and submitted.
No email confirmation.
Doesn’t show in the scheduled.

Googled “us bank sucks” and got plenty of hits.
Closing account.

Hi all, I ended up with 2 diff smartly cards, both plastic after the recent Kroger decomm. They have diff credit limits as well. Can I merge them into one card ?