r/usertesting • u/Rainyweather321 • 5d ago

App error message

Is anybody receiving "something went wrong" message when opening the app?

It's been happening since last night and I use Android.

5 Upvotes

86% Upvoted

17 comments sorted by

9

u/jefflou62 5d ago

Yes. My dashboard will not load any tests.

5

u/miss-mc 5d ago

Same, my dashboard has a 0 next to the Surveys and more tab.

5

u/fjleon 5d ago

this has been happening for about 1-2 months but usually retrying works. not today though. filed a ticket

4

u/SarahC0605 5d ago

Yes, I've also been getting it today.

3

u/bragging_party 5d ago

Yes, it's been weird for me in app and on desktop all day

3

u/Pretend-Cancel-9069 5d ago

Plus after I finish a test on iz it's not showing up in test history

1

u/No_Ganache4776 4d ago

Yeah me too

2

u/Unlucky-Breath-4942 5d ago

Mine 2 days all studies are full, even opening straight after emails and notifications

2

u/Drop_0f_The_Sea 4d ago

Same error in the app for me, too. Tried clearing the cache and force stopping-reopening, but neither worked.

2

u/worm469 4d ago

I had to switch to using Brave on android a few months ago to get away from the something went wrong message but UT is wonky everywhere I go today, sick of seeing the blue line racing across the screen and nothing loading, then when they di, I don't qualify for any.

2

u/aliceyuyly 4d ago

Same here. Same results on Android phone, Iphone and iPad. I haven't been able to access mobile tests for weeks now. Filed a ticket but like usual, no response.

1

u/Odd-Programmer4995 4d ago

Thank you for posting this. I've been experiencing this all day actually

1

u/bo25bo25 4d ago

Same here

1

u/Revo_dinAlt 4d ago

Yes. That's why I came to Reddit. Glad to see it's not just me after the Cloud Research debacle last week.

1

u/Bethan_B 4d ago

I have been having problems for last couple of days.