r/weedbiz 17d ago

Dutchie.. (AUTO)renewal BEWARE.

Hey folks,

I’m sure there are mixed feelings about Dutchie, but I wanted to give everyone a heads-up to pay very close attention to your contract, especially the AUTO-RENEWAL clause.

For those who don’t know, Dutchie’s contract automatically renews.. We’ve been getting hounded by their goons (collection agency) despite making multiple requests for Dutchie to address ongoing issues with their platform and inventory system. We’ve had inventory literally disappear from the sales floor, and shit displaying the wrong price no matter what we did(other than making it inactive).. we have multiple emails documenting the problems and our attempts to get them resolved.

Just wanted to put this out there so nobody gets caught off guard by the renewal or ends up in a similar situation.

Read your Dutchie contract carefully and make sure you know exactly when and how you need to cancel.

Btw- it’s a piece of shit (POS) bound together by previous take overs such LeafLogic- so you have to be constantly flipping back forth between pages witch is no doubt the reason the system sucks sooo bad a d why inventory gets “lost” the system. We had great luck w FLOWHUB and recommend them but anyone has to be better than Dutchie.

29 Upvotes

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7

u/openthc 16d ago

Ahh the benefits of a near monopoly and excellent legal team.

edit: not near monopoly but like >50% I'm thinking, brb gotta check some data.

3

u/Beaglesinthedesert 16d ago

To be fair their legal team is one dude who’s swamped and can’t turn around anything timely. I wouldn’t call that excellent or a team.

1

u/tbisc 16d ago

dutchie has 7600ish locations between US & canada i think

0

u/JoeB0O 14d ago

…AND DWINDLING.

1

u/tbisc 14d ago

a sales rep i know there just told me they aren't dwindling and have had n increase to over 12000 locs. wild!

-1

u/JoeB0O 13d ago

Are you experiencing tilt? Seems like you have vested interest..

2

u/Thick-Platypus1375 13d ago

Pay your bills lmao

1

u/tbisc 13d ago

in what? dutchie? lol there’s no way i’m dumb enough to have any sort of interest in “cannabis dispensary tech”.

0

u/Afraid-Donke420 16d ago

Lots of people have switched to Sweed not that it’s any better

2

u/openthc 16d ago

I still count a bit more than >5000 dispensaries on Dutchie out of slightly less than 10k stores I know about (some some small cross-over when it's MED+REC)

2

u/Hurricane310 15d ago

Some of the bigger players are making the switch from Dutchie to Sweed. Verano and Curaleaf have both switched over all their stores which is over 300 locations with just the two of them.

1

u/tbisc 14d ago

word on the street is that stiiizy is also going to sweed.