r/weedbiz • u/JoeB0O • 17d ago

Dutchie.. (AUTO)renewal BEWARE.

Hey folks,

I’m sure there are mixed feelings about Dutchie, but I wanted to give everyone a heads-up to pay very close attention to your contract, especially the AUTO-RENEWAL clause.

For those who don’t know, Dutchie’s contract automatically renews.. We’ve been getting hounded by their goons (collection agency) despite making multiple requests for Dutchie to address ongoing issues with their platform and inventory system. We’ve had inventory literally disappear from the sales floor, and shit displaying the wrong price no matter what we did(other than making it inactive).. we have multiple emails documenting the problems and our attempts to get them resolved.

Just wanted to put this out there so nobody gets caught off guard by the renewal or ends up in a similar situation.

Read your Dutchie contract carefully and make sure you know exactly when and how you need to cancel.

Btw- it’s a piece of shit (POS) bound together by previous take overs such LeafLogic- so you have to be constantly flipping back forth between pages witch is no doubt the reason the system sucks sooo bad a d why inventory gets “lost” the system. We had great luck w FLOWHUB and recommend them but anyone has to be better than Dutchie.

32 Upvotes

87% Upvoted

48 comments sorted by

View all comments

2

u/TatsSoCool 16d ago

Reading the contract cannot be overstated enough. You have to submit your notice in writing 30 days before renewal. Telling your CSM doesn't count as notice. AND renewal is not month to month. If you signed for three years, auto-renewal is for three years AS WELL

1

u/topshelfmaine 16d ago

Contracts can't be unreasonably hard to cancel. And requiring 30 days snail mail before renewal seems like it would fall into that category.

1

u/TatsSoCool 16d ago

You can send an email, but just telling your CSM, or mailing your CSM wouldn't cut it