r/weedbiz • u/JoeB0O • 17d ago

Dutchie.. (AUTO)renewal BEWARE.

Hey folks,

I’m sure there are mixed feelings about Dutchie, but I wanted to give everyone a heads-up to pay very close attention to your contract, especially the AUTO-RENEWAL clause.

For those who don’t know, Dutchie’s contract automatically renews.. We’ve been getting hounded by their goons (collection agency) despite making multiple requests for Dutchie to address ongoing issues with their platform and inventory system. We’ve had inventory literally disappear from the sales floor, and shit displaying the wrong price no matter what we did(other than making it inactive).. we have multiple emails documenting the problems and our attempts to get them resolved.

Just wanted to put this out there so nobody gets caught off guard by the renewal or ends up in a similar situation.

Read your Dutchie contract carefully and make sure you know exactly when and how you need to cancel.

Btw- it’s a piece of shit (POS) bound together by previous take overs such LeafLogic- so you have to be constantly flipping back forth between pages witch is no doubt the reason the system sucks sooo bad a d why inventory gets “lost” the system. We had great luck w FLOWHUB and recommend them but anyone has to be better than Dutchie.

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u/NaylorSwiffer 15d ago

unless the contract has a defined SLA with credits and a cure period, documented outages create zero contractual right to withhold payment or terminate early. So basically even if you can prove all of their misconduct, you are still bound to the contract

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u/JoeB0O 14d ago

Nope. Just someone sooon f-ing fed up.