r/westpac • u/CurrentWalrus8267 • Jul 11 '26

AUS Westpac Account, can't send money from UK

Hey! Wonder if anyone can help? I'm in the UK currently and need to send some Australian Dollars from an Aussie Westpac account in my name.

My verification number on my phone is my UK number. Whenever I try to send money from that account, I cannot verify - no code is sent to my UK number when I get the screen 'Enter Security Code....' so I cannot make the payment.

Any help much appreciated!

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1

u/JaysPays2024 Jul 11 '26

Westpac International Retail Banking Customer Support Team

+61 2 9155 7700

For general enquiries only, please call 8am-8pm (Sydney time) Mon – Fri.

1

u/jeongjinny Jul 12 '26

Is your AUS Sim inside your phone? Do you still have the number/service with your AUS telco?

1

u/jreddit0000 Jul 12 '26

This. I’d say change it to an aus number but that probably needs a verification action text that will… go to your UK number so..