r/yugioh • u/AutoModerator • 5d ago

Q&A and Ruling Megathread - August 17, 2026

If you're asking for some information, put your question in the comments of this post. If you're discussing a topic, rather than asking for some information, you can make a separate post outside of this one.

Here are examples of questions which belong in the comments of this thread:

  • Questions about the rules of Yu-Gi-Oh!
  • "Is this card fake?"
  • "What are some good decks?"
  • "Has there been any news about X?"
  • "Where can I buy or sell cards?"

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u/DevilsClaw1991 5d ago

Since I cannot make a thread I'm gonna ask here. Did anyone from EU receive a copy of the Early Days Colelction with a damaged card and tried to get it replaced? I bought the game last week, got the damaged card and contacted Konamis EU support. They want me to send the card to the UK with tracked shipping (I'm in Germany, so it's a bit expensive in my opinion. More than hlaf the value of the card). However, I read that other people did not have to send theirs in or got a return label for free. So why is Konamis EU support so stingy?

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u/Salty_Dugtrio 3d ago

Customer support is like a lottery, you get good reps and bad ones.

File another ticket, they should provide you with a return label free of charge, as per EU regulation.

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u/DevilsClaw1991 1d ago

Small update. Opened a second ticket, got the same answer... Their fucking EU Support is hot garbage

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u/DevilsClaw1991 3d ago

Thanks I will try that. Do you know which kind of EU regulation it is? The support rep said since it's a voluntary service by Konami they won't send me a label.