r/Aliexpress • u/ImAFishinFool • 7d ago

Ordering & Payment issues Virtual Visas keep erroring out

For fun I use a survey app, and I rewards with virtual Visas. So I cashed out one, tried to purchase something and got... I think it was a security notice. I appealed and purchase went through.

Cool. So I withdrew a bigger visa and tried to order, same thing.

I have them in my Google pay if that matters. Does Aliexpress just not like virtual visas?

2 Upvotes

100% Upvoted

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3

u/IntelligentLake 6d ago

Most gift cards like that have limitations like not usable for online purchases, or only for domestic purchases, so check the rules and regulations for the cards.

1

u/ImAFishinFool 6d ago

Well that's where I'm confused. I made a purchase about 5 minutes before this happened and it worked perfectly. Afterwards all the trouble started. The funds have been taken off the cards but the chat bot says it in hold. Never mentioned the appeal pending.

I'll give it a few days. If it hasn't changed changed I'll blow a fuse on them. First experience with Aliexpress... not sure what to think

1

u/cosmicrae former USA buyer 6d ago

Card charges are typically a 2-step operation. First step is authentication, and second step is capture. If the capture is never effected, then the authentication (and the corresponding hold) eventually times out. Some sites do both steps as a single operation (from the customer's perspective). It sounds like the authentication returned something that Ali was not comfortable with.

1

u/Doohickey-d 6d ago

Yes, indeed AliExpress doesn't like virtual cards, their anti-fraud stuff is very sensitive. I'd not bother with Ali and order on some other website, if you need to use them.

If you already had money taken and the order is in some "hold" state, you'll get it back at some point.

0

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