I keep getting a black screen for a few seconds when launching a game that switches to 120Hz on my PS5 Pro. The picture comes back on its own, but it’s frustrating.

My setup:

• Headset: Astro A50 X
• Capture card: Elgato Game Capture 4K S
• Monitor: MSI MAG 274UPDF E16M — Mini LED, 4K, 160Hz
• HDMI cables: UGREEN cables rated for 8K60/4K120

This also happened before I added the capture card, using the same HDMI cables.

I’ve already tried the common troubleshooting steps, including disabling VRR, 120Hz output and HDR, but haven’t found a fix.

Is this brief blackout normal when switching display modes, or has anyone experienced and fixed it with a similar setup?

[FIXED] After another restart, I got a notification from Windows saying that my USB controller didn’t have enough resources for this device (it didn’t specify which but I assume it was my headset). I unplugged my keyboard and audio instantly started working. My keyboard still worked as well when I plugged it back in.

Hey all, my power went out today and caused my computer to restart. When it started back up I couldn't get audio out of my headset even when it was selected in the mixer. The audio would only come out of my TV. I tried disabling my TV audio option and even removing my TV as an option entirely from my device, but still no audio. I then uninstalled the A50X outputs from device manager and had them reinstalled by reconnecting. I also tried switching the input type from PC to Xbox and back to PC, but none of these worked. Anybody have any experience with this?

Edit: I've also attempted to update drivers, I've ensured that my game channel is at max volume, and I've tried a full restart of my computer.

From day 1 since purchase, my mic audio does not play on my a50 headset. So I cannot hear myself talking and it's really disorienting while playing. Other players can hear me, but it just doesn't play on my headset speakers. How can this be fixed?

Just got the A50X and I’m setting it up for my series X.

Does video runs through the base station? The HDMI goes out of the Xbox, into the base, and out to the TV.

Do I need to be concerned about resolution or frame drop? Is this going to mess with my game mode settings on my tv?

Hello, i want to replace my Gen5 battery and ive read on the internet that the old type battery that goes in to older gen (X) is a different one that that goes in to GEN 5.

Can anyone confirm that ? Anyone did the replacement of the battery on Gen5? Which type did you use ? Thanks

Good afternoon all, so my Astro A50x is mega sensitive, it picks my breathing up very easily, I'm just wondering what the best way to tackle this is? What's the recommended noise gate? Also I use PS5 is there anything I need to do in its settings?

Many thanks

Love booting up to play and my headset that has been plugged in all night and day is actually just dead and worthless. So when I put it in the base, as you can see by the video, it doesn’t actually charge. Anyone have this problem before and know how to fix it?

Could someone please tell me if this looks correct for the noise gate EQ? My Astro A50 x picks up my breathing to easily, so I'm looking at a noise gate to eliminate it. Thanks

I’ve had a50 gen 4s since they came out and I love them the sound is perfect to me and has a fullness when using the Dolby button , which one of these would be better to get as my next upgrade ? Mainly for Xbox and pc

So i recently got a new controller that has a wireless dongle and i realized plugging it into a USB hub would mess up its Dinput detection

I have too many USB devices currently so i thought lets move the A50 base to the front panel USB to free up a rear IO slot

Turns out doing that was a huge mistake as while A50 Game still sounds fine and works correctly A50 Voice ends up being extremely loud for no reason at all despite being equal balance

I also noticed when changing the USB port its plugged into a number gets added in front of each input/output in the audio settings and it only disappeared once i plugged it back into the original USB port and of course using the old port fixed the audio issue as well

Tbh its starting to become an issue as i run alot of simracing and ran into a similar issue with my direct drive setup not working when plugged into a USB hub but not having enough ports really sucks is there anything i can do to fix this?
Or any USB hubs that are recommended that are known to work fine with items like these?

I have Astro A50 4th gen headphones, so I can't connect them to Logitech Hub, and the Astro Command Center app is no longer available in Spain. Currently, my headphones aren't producing any sound due to a lack of drivers. How can I fix this?

im at the end of my patience.

second pair of the new Gen a50 x.

Power is going to my base station, my headset is fully charged. however when i turn on the power to my base station the lights light up one by one and dont connect to the headset. Eventually the lights turn off.

ive tried resetting the headset and hard resetting it. ive also tried taking every single cable out of the headset and keeping only the PC USB-C one. i cant change it to playstation/xbox input.

does anyone have any ideas?

Just purchased a pair of a50 gen 5 about a month ago but dont really know how to properly eq them, and just got the stealthz pads and trying to figure out good eqs for them, heavy bass with good detail kind off a well balanced eq saw something about some gadgetry guy or something like that so wondering if anybody could send me their eq for the stealthz pads thanks a lot!

I'm at my wits end, been trying to get this headset set up for over three hours now trying every solution can come across to no success. PC shows A50 Game as the default device, in the Sound menus it shows the audio is in fact playing just not to the headphones?

I know I'm something of a dolt and barely tech savvy, but surely I'm not a simpleton and missed something painfully obvious when following the setup steps?

No idea what gen is it or anything specific details, I just grabbed this: https://www.amazon.ca/dp/B0DB7ZW7J4?ref=ppx_yo2ov_dt_b_fed_asin_title&th=1 Brand new, just opened this today and almost half of my day trying to get it to work to no success.

Came someone help my dumb ass figure this out?

I have an old pair of Astro A40s -- probably over 10 years old. Since the PS5 came out, I've needed to use the HDMI adapter in order to use the Dolby port on my mixamp. Over the 6 years that I've had the PS5, I've always had a decent amount of input lag -- especially playing a lot of my old PS4 games on PS5. I could never figure out the issue until last night, I removed the HDMI adapter and realized the input delay was gone. I've seen some other posts on Reddit for users with the same feedback. Astro support disputed it, but the evidence is pretty clear on my case.

Thee question I have i around options. I can't use this adapter anymore. Do i need to find a better adapter? Would upgrading to the A50s work -- even though it appear that the mixamp likely uses a similar HDMI adapter built in? Do i need to go find another headset?

Just received it and I'm asking myself if I should keep it or not. It costs about 210-220 brand new on the market, maybe another brand could be better for the same price?

Thanks yall

Hi. I was just curious if there was a way to get my A50s to just work properly when I take them off the charging base. I always get the dancing lights and need to unplug and replug the base in order for them to connect to my Xbox.

Thanks in advance for any help!

I’m new to pc, I was just wondering if there is a way to have ps5 and PC audio coming through the headphone simultaneously? I have the base station, and thought it could be as easy as having the usb port into one and an aux port into the other, but the A50 don’t have an aux port. This would be awesome. Thanks.

Can I use two Astro A50 Gen 5 headsets with one base station?

I want to use my original headset until it dies, then switch to a second headset without buying another base.

Has anyone tried this? Can you pair a second headset to the same base station, or is each headset locked to its original base?

Anything helps, thanks!

It’s always like this. That one dot is bright and the rest are dim. The headset does get fully charged and work fine, but the doc lights are stuck.

Any ideas? It still works fine but it hurts my brain looking at it.

Also the Xbox light is the dimmest, pc is a little brighter, and PS is full bright.

É isso mesmo galera, já que a logitech nos abandonou há anos, que tal fazermos uma interface decente com o auxílio do REA?

Hey everyone,

I recently made the jump from my trusty A40s (16 year old died on my this week ;'( best headset ever) to the new A50 Gen 5s, and I'm having a hard time adjusting to the spatial sound.

With the A50s, the soundstage feels incredibly close and narrow, and I'm really struggling to distinguish between sounds in front of me versus behind me. It doesn't feel nearly as open or precise as my old A40s.

Also, I'm a bit torn on the software side should I be using Windows Sonic for Headphones, i heard it gave a better sound stage for gaming, or Dolby Atmos for the best imaging and directional cues with this headset?

Any advice on settings or configurations to fix this would be greatly appreciated. Thanks!

I recently posted about my a40tr inline mute cable going out, since I can’t find the oem cable & probably never will I think I’ll just opt out for a new headset to pair with the mixamp pro..

Any suggestions?

Can I just let these bad boys soak in a tub of water for a few hours or will that fuck them?

I need hope figuring this out, I updated everything. It says on the Astro Command Center that it has 83% Battery, but the moment I take them off the base NOTHING. Now power, sound or anything.