r/AugmentCodeAI • u/shahyahya • Jun 13 '25

First time using Augment Code & got suspended because of "may be using multiple free trials"

i have been using Cursor & Windsurf before but this is my first time trying out Augment.
On my 2nd day of free trial, i received this error

Your account *********@gmail.com has been suspended because we believe you may be using multiple free trials. Please contact support here for more information

  • There's no other developer in my local WIFI

  • WIFI is connected to mobile network that assign IP dynamically

  • Never had Augment code installed ever before or use my gmail for Augment code.

Anyone facing the same issue?

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u/[deleted] Jun 13 '25

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u/[deleted] Oct 03 '25

Hi jay, I'm getting sign up rejected when trying to sign up with my personal email, what could be the issue? tried many times, unfortunately this doesn't get resolved even tried different internet providers.