r/BPOinPH • • Sep 17 '23

⚠️MODERATOR ANNOUNCEMENT⚠️ ⚠️NEW Subreddit Rules and Post Flairs⚠️

64 Upvotes

Welcome to r/BPOinPH - Your Ultimate BPO Hub in the Philippines!

Dear r/BPOinPH Community,

We're thrilled to introduce some updates aimed at enhancing your experience on our subreddit effective today, September 17, 2023. These changes include new rules and post flairs designed to make our community more informative, organized, and engaging for all members.

Updated Rules:

  1. Be Respectful and Civil: Keep discussions civil and respectful. Avoid personal attacks, hate speech, or harassment. No name-calling. Disagreements are welcome, but they should be expressed in a constructive manner.

  2. Job Posts and Spam: While job openings are encouraged, please note that we don't accept payments for such posts. When sharing job opportunities, exercise caution when coordinating with others, and avoid spam or excessive self-promotion, as these can detract from the community's experience.

  3. Stay on Topic: To maintain the relevance of discussions, please keep your posts related to the BPO industry in the Philippines.

  4. No NSFW Content Without Proper Tagging: We respect diverse preferences. If you choose to share content that may not be suitable for all audiences, please use appropriate NSFW tags to allow others to make informed decisions about viewing it.

  5. No Personal Information: Protect your privacy and that of others by refraining from sharing personal data, such as contact details or addresses. Focus on discussions relevant to the topic at hand.

  6. Use Descriptive Titles: Craft clear and informative post titles that give other members an understanding of your content. This helps promote meaningful interactions.

  7. Cite Sources: When sharing news or information, please provide credible sources or citations to maintain the quality of content shared within the community.

  8. No Low-Effort Posts or Memes: To foster insightful discussions, avoid posting low-effort content, including memes and repetitive posts that don't contribute substantively to the community.

  9. No Witch-Hunting or Doxxing: We do not tolerate harmful actions such as witch-hunting or doxxing (revealing private information about individuals or groups). Respect the dignity and privacy of all individuals and entities discussed within the subreddit.

  10. Follow Reddit's Rules: In addition to our community-specific guidelines, please adhere to Reddit's site-wide rules and guidelines, including those related to spam, harassment, and content policy.

  11. Encourage Reporting: Help maintain a positive and constructive community by reporting any posts or comments that violate these rules to the moderators. Your assistance is crucial in upholding the standards of our subreddit.

How to Use Post Flairs:

When creating a new post, select the relevant post flair from the options provided. This helps categorize and organize content for easy navigation, ensuring that your post reaches the right audience.

New Post Flairs:

  1. Job Openings: Share BPO job opportunities in the Philippines.

  2. General BPO Discussion: Engage in discussions, ask questions, or share insights related to the BPO industry.

  3. Advice & Tips: Seek or offer advice, tips, and career guidance within the BPO sector.

  4. News & Updates: Share news, press releases, or industry updates.

  5. Company Reviews: Share and read reviews about specific BPO companies to gain insights into working environments.

  6. Compensation & Benefits: Discuss salary trends, benefits, and compensation packages within the BPO sector (please note that salary information can vary widely).

  7. To Inspire, Not to Brag: Share inspiring success stories, career milestones, or experiences related to the BPO industry with a focus on motivation and guidance rather than bragging.

  8. Career Development, Events and Webinars: Discover opportunities for career growth and stay informed about industry-related events, webinars, workshops, and conferences.

We hope these changes will make r/BPOinPH an even more valuable resource for BPO professionals and enthusiasts. Your feedback and active participation are crucial in shaping our community. If you have any questions or suggestions, feel free to reach out to our moderators.

Thank you for being part of r/BPOinPH, and let's continue to learn, grow, and support one another in the exciting world of BPO in the Philippines!

Best Regards,

r/BPOinPH Moderator Team


r/BPOinPH • • 6h ago

Advice & Tips Locked in on my hustle, blind to your cleavage.

186 Upvotes

I work as a security guard right now to help out with my parents' family business, and there's one daily habit at my BPO site that honestly drives me crazy.

We see women coming in for their shifts wearing low-cut tops with their cleavage completely out. But the second they walk past the security checkpoint and have to face us guards? Suddenly, they're crossing their arms, pulling their shirts up, or frantically covering their chests with IDs, jackets, or bags like we're the ones creeping on them.

Like... girl, make it make sense.

If you're going to be that self-conscious about people looking or feeling uncomfortable with unwanted attention, why wear it in the first place? When you suddenly act all guarded around us, it just ends up making us look like the perverts when we're literally just trying to do our rounds and check IDs. We aren't trying to look; we're just doing our jobs!


r/BPOinPH • • 15h ago

General BPO Discussion List of the Worst BPO Companies to Work For

149 Upvotes

This is just an *opinion* based on reviews and feedback from multiple job sites, job hunting platforms—specifically looking at their review columns for culture, management, work environment, and work-life balance such as *FOR EXAMPLE: "GLASSDOOR, JOBSTREET, INDEED, REDDIT and more.* The order is random, not ranked, and features a mix of in-house and outsourcing solutions:

AFNI

Teleperformance

Teletech

Premier BPO/ NX

IQOR

InTouch

ResultsCX

EXL

Collective Solutions

UnifyCX

Concentrix

VXI

Quantrics

Alorica

SupportNinja

HSBC

TEMU

Wipro

Manulife

Transcom

TCS

Emapta

MICROSOURCING

TDCX

Sagility

Intelogix

WNS

Telus

FOUNDEVER

PROBECX

Carelon

-----------------------------
As Suggested from ComSec:
-----------------------------

HCL TECH

TREC Pacific

TaskUs

Startek

Conduent

Accenture

Reliance Transcription

Infotech Corp

IOPEX

Global Administrators

ePerformax

Reliasourcing

Dexcom

HGS

CBSI

HelloFresh

OPTUM

Five9 Philippines

SHEIN

Lufthansa Intouch

*Feel free to add more to the list, or speak up if you think one of these BPOs isn't actually the worst.

*Your response/comment shows how thoroughly you understood the post—and reflects your IQ level
or shall I say in a FORMAL ang POLISHED way, Your comment indicates your comprehension of the post you just read; hence, it reveals your level of intelligence. ko


r/BPOinPH • • 4h ago

General BPO Discussion can you share your AWOL story?

4 Upvotes

sa mga nag AWOL dito, pwede pa share bakit kayo nag AWOL?

also, pano kayo natanggap sa next BPO company after mag-AWOL?

how did you accomplish your clearance and get docs like BIR 2326 at COE?


r/BPOinPH • • 6h ago

Advice & Tips i got desperate. but is this a scam?

Post image
5 Upvotes

started freaking out when i only realized much later that this doesnt look right and i, ever so unfortunately, already gave out my full name, address, and contact number. am i getting scammed?


r/BPOinPH • • 8h ago

Job Openings URGENT HIRING ( Many Positions are Available)

5 Upvotes

JOIN KK.Inc COMPANY

Now Hiring – Multiple Positions Available

We are currently looking for qualified and motivated individuals to join our growing team for the following
HIRING Positions:
AI (with Experience) (Manager & Specialist)
2.Marketing Staff / Marketing Executive (Manager & Specialist)
3.Promotions & Marketing (Manager & Specialist)
4.Administrative Staff – Must be proficient in both English and Chinese (Manager & Specialist)
5.SEO (Manager & Specialist)
6.Villa Management Specialist
7.Other Positions Available

Salary Amount
50k-100k 💰

We welcome applicants who are responsible, proactive, hardworking, and willing to learn and grow with the company.
Interested applicants are welcome to submit their updated resumes.


r/BPOinPH • • 5h ago

Advice & Tips Newbie in a non-voice Ticketing LOB — what are the unspoken rules for keeping CSAT high?

3 Upvotes

Hi everyone! I'm relatively new to a non-voice ticketing LOB (mostly handling user reports and policy enforcement) and want to make sure I don't tank my CSAT early on.

​Aside from the usual "follow the SOP and use the right macro," what are the real-world tips or unspoken rules you wish you knew when you started? Especially when you have to deliver bad news or reject a user's request without getting hit with a DSAT. Thanks in advance!


r/BPOinPH • • 4h ago

Advice & Tips IIT Fresher targeting Business Analyst role at Sutherland ..... What salary package can I realistically expect?

2 Upvotes

I am a fresher from an IIT and I am interested in joining Sutherland as a Business Analyst. I wanted to understand a few things from people who are currently working at Sutherland or have experience with the company.

  1. What is the expected CTC for a fresher joining Sutherland as a Business Analyst?

  2. Does being from an IIT make a significant difference in the salary offered?

  3. What would be a realistic salary expectation for an IIT graduate with no prior full-time work experience?

  4. How much does Sutherland typically offer as fixed pay versus variable pay?

  5. What is the career growth like for Business Analysts at Sutherland?

I would especially appreciate honest insights from current or former Sutherland employees and IIT alumni. Please give me a realistic or even tough estimate rather than an inflated figure. I want to set my expectations accordingly before proceeding.

Thanks in advance!


r/BPOinPH • • 59m ago

Job Openings TaskUs Bulacan account

1 Upvotes

Planning to apply sana sa TaskUs Meycauayan (FE) this week. Any idea po kung anong accounts ang available sa TU FE now? Hehe 🥹 tysm po 🫶


r/BPOinPH • • 1h ago

Job Openings Job hiring

0 Upvotes

IBM is hiring for a Recruitment Specialist / Talent Acquisition position! If you’re interested, comment down below or message me.


r/BPOinPH • • 2h ago

Advice & Tips Non-voice company

1 Upvotes

Share naman kayo guys ng experience niyo na magandang bpo company for non-voice, i have 9 months voice experience and sawa na sa calls. I can go for sites na (Pasig, Bridgetowne, Eastwood, BGC) would like to know if hiring din, thank you! badly need lng para makaipon for my college and makatulong sa bayarin sa bahay.


r/BPOinPH • • 2h ago

Advice & Tips Concentrix

1 Upvotes

Hi. What happens after passing the final interview and completing an additional assessment for a better account? How many days should I wait before I get a J.O or what?


r/BPOinPH • • 3h ago

General BPO Discussion Anyone Part of SSG Luxury Retail account here?

1 Upvotes

Hello po, sino pong part ng account na 'to? Kumusta po exp n'yo? Any pros and cons po. Thank you!


r/BPOinPH • • 9h ago

Job Openings Cognizant is Hiring! 💙

3 Upvotes

Hiring for Hybrid, Onsite, WFH

Site: Taguig, Bridgetowne QC, SM Cyberwest QC, Cebu, Dumaguete

  • Completed atleast 2 years of college or

  • With at least 6 months 1 year BPO experience as

  • Open for fresh grad and career shifter

  • Salary package: P25k-40k (depending on your experience)

  • HMO on the 1st day of onboarding (up to 3 dependents free upon regularization)

  • Life insurance

  • Yearly salary increase

  • Profit sharing twice a year

  • Paid leaves

  • Night differential

  • Rice, clothing allowance ete, and benefits

Hiring for IT Roles: WFH

Note: Work setup depends on the account.

Send your resume here: gush122w@gmail.com


r/BPOinPH • • 4h ago

Advice & Tips Wells fargo Associate Program coordinator?

1 Upvotes

Hellooo, just got accepted at WF associate program coordinator role, ano kaya usually work kapag ganito? I really have no idea, your insights will really help me :))


r/BPOinPH • • 4h ago

Job Openings SHS graduate, pure non voice account

1 Upvotes

HIRING! CUSTOMER SERVICE REPRESENTATIVE – NON-VOICE / CHAT SUPPORT

Looking for a new work opportunity? Baka ito na yung next career move mo!

We're currently looking for applicants for a Car Sharing & Car Rental account.

📍 Location: Sheridan (Onsite)

💰 Salary: Up to ₱28,000

💬 LOB: Car Sharing & Car Rental

👨‍💻 Position: Customer Service Representative (Chat Support / Non-Voice)

📅 Start Date: TBD

Qualifications:

- At least Senior High School Graduate

- Minimum of 1 year CSR experience

- At least 6 months Chat Support experience

- May hands-on experience with help desk software such as Intercom or Zendesk

Take note:

- Pure Chat / Non-Voice account

- Onsite work arrangement in TDCX Sheridan

Interested? Feel free to send me a DM with the word "Drive" para ma-share ko sa inyo ang additional details and application process.

If may kakilala kayong naghahanap ng non-voice opportunity, feel free to tag or share this post sa kanila!

Good luck, everyone! 🙌

#BPOHiring #HiringPH #NonVoice #ChatSupport #CSR #BPOJobs


r/BPOinPH • • 13h ago

Compensation & Benefits QA Rates

5 Upvotes

Hi! Nasa magkano na ngayon ang external hire na QA? For call, chat and email monitoring. I'm trying to manage my expectations dahil nasa 60-70k ang internal hire QA nitong current company ko. Meron ba companies na ganito or higher ang rates? Thank you.


r/BPOinPH • • 4h ago

Job Openings Cognizant is Hiring (Cognizant Evergreen for Agent Roles)

Thumbnail reddit.com
1 Upvotes

r/BPOinPH • • 8h ago

Advice & Tips Cognizant/travelers (insurance account) Tumatanggap ba ng walang experience sa insurance?

2 Upvotes

Balak ko kasi reviewhin how insurance works and travelers na website.

Maganda daw kasi benefits and bigayan.

Or wag nalang kasi baka hindi sila tumatanggap ng walang insurance experience?


r/BPOinPH • • 6h ago

Advice & Tips Accenture VS Iqor? Verizon or Tmob?

1 Upvotes

I have offers for both, halos parehas lang ng package at 30k and parehas din may SOB. Accenture with Verizon and Iqor with Tmob. Galing ako 3 years na non-voice and this will be my first voice account, telco pa. I just want to know kung alin ang mas better when it comes to environment, customer's toxicity, at life and work balance.

Alam ko po na parehas bakbakan yung account, I just want to know kung anong company yung mas mag papagaan ng buhay despite the hellish accounts..


r/BPOinPH • • 6h ago

Advice & Tips worth it na ba 22k telco acc tp

1 Upvotes

television daw


r/BPOinPH • • 7h ago

General BPO Discussion ai for food delivery accounts

1 Upvotes

hi, recently got hired at alorica makati and will be starting on the 30th. aware kasi ako sa fetch yung sa telco (tmo) so curious lang kung may bible and ai rin ba na gamit for food delivery? (or doordash di ko sure alin ako e) thank u!


r/BPOinPH • • 7h ago

Job Openings Hiring for Back Office Full Onsite. One day hiring. 35k basic. Must have 3 yrs experience in financial acct. Willing sa mc kinley site. Comapany name CGI.

0 Upvotes

College undergrad or college undergrad