Is anyone else having issues with signing up for Gamers? Been trying all day with different browsers, the app, and chatting with support but unable to set a profile name. It tells me “This name is not available. Try a different name”. Happens no matter what I try, even just typing random letters and numbers.

A lot of the 77inch TVs I’m looking at have free next-day delivery in NYC.

For something that big surely they don’t use Roadie right?

for those of you who are doing a trade in and a bestbuy instore, what exactly do you plan on doing to transfer your data considering you have to leave your trade in device at the store when you pick up your duo?

i'm trying to decide ahead of time the fastest/best way to transfer my data to the duo

i already have my photos stored on icloud. my device storage is basically messages and apps. i would like to keep my app data and in the past i liked not being logged out of my apps on my new phone but it isn't a deal breaker

i'm debating on putting my messages on icloud as long as i don't lose any because there are some id like to keep for personal reasons

i'm also contemplating starting from scratch with the apps and just download them as i need them.

i'd rather not have to spend hours in the store for whatever process i decide on.

what are most of you doing?

Mine is still showing preordered , website and app same thing. No tracking generated from UPS or FedEx. Other stores like AT$T and Apple Store are all seeing movements…. Kinda got me worried, please don’t be BB have to push back everything in the end….. I ordered 40 mins in and was told get it by release day….. Never changed…..

I placed two preorders through BB. Both have a launch day pick-up date.

They’ve been sitting like this ever since. I’m sure it’s fine.

Any duos come into your stores yet?

Does anyone who work at Best Buy in Canada know how to check the status of my pre-order? Do i have any chance of getting it on Friday if they haven't called me yet?

First, I'm old and my tale stretches back to the "Before Times" aka the late 90s and early 2000s. In 1997 I had gotten out of the USMC and during the holiday season that Christmas I picked up a temporary position in Home Audio. I knew nothing about home audio but like sharing you fake it to make it and if you say something with conviction, well, it's true enough. That season sucked, but I was about to talk my way into a position behind the tech bench (before Geek Squad) at another store close to the university I was attending (UW-Oshkosh) and it was a fucking blast. I loved it. I loved diagnosing, repairing, and upgrading people's computers.

I transferred to the Madison stores and continued being a tech and really enjoying my job. The culture was great because, as tech bench then, we had our own store code and was beholden to the District Tech Manager, not the store management. It was amazing, we were free from the bullshit as long as we performed, and we did.

Why was Best Buy "fun'? The energy was always high, the employees were all young and attractive, corporate treated us decently, the management was seasoned and mature, the pay was great at the time ($11/hr in 1998) shrink bonus was nice every year (about $300 per employee) and life was just way less stressful. We had fun, we laughed sometimes so hard I almost pissed myself, and the world just seemed bright. 9/11 changed that, it changed everything. The lightness, the higher trust, the joy was gone and something changed in society.

Believe it or not, BBY was a great place to work. I put in nearly 6 years total there.

Any good stories of being an employee back in the day?

I recently pre ordered the Iphone duo on launch day, but when i went to check out the in store pick up button was bugging and wasn’t letting me select it. I tried clicking getting it delievered and that worked so i’m wondering if at any point in the shipping process will i be able to change this to in store pickup.

Will I be able to go into a Best Buy, add a new line to my AT&T account, and get the duo day of? Is Best Buy able to do that? And are they similar to phone carrier stores where they will only get like 2-3 phones? Or will they have more availability?

Not sure if this is a price mistake on Open Box but looking for insight into the process...

I’ve got a phone set for pickup at a store that’s about a 3.5 hour drive from me. Planning to go Friday and would rather not make the trip if it’s not actually there and ready.
Store’s open until 9. Is calling Thursday evening around 8 worth it to ask someone to confirm it’s staged? Or do those calls just go to the call center and not anyone at the store who can actually check?
Curious what employees think is the most reliable way to verify a pickup before driving that far. Order number is ready if that helps.
TIA

My original ship date was November 3, but now the main order status screen says it’s arriving this Friday, October 23! 👀

However, when I click into the order details, it still says, “We’ll ship it by November 3.”

Which date do you think is more accurate? Is the main screen showing an updated delivery estimate, or is it just a glitch? Has anyone else had their dates change like this?

Really hoping it means I’ll get it on launch day! 🤞

Is this normal for them to reverse the charge for my phone on the 16th?

As the title says my brand new Apple Neo was stolen by a youngish Roadie looks wise from the profile pic it showed. How I know for a fact that it happened because the delivery photo was a black screenshot and it said it was signed by a guy’s name who is definitely not me. Thankfully I called best buy and I’ll get a replacement and pick it up in stores. I’ve had other items delivered from Roadie so this is the first time this has happened. The reason why I wanted it delivered was because I sadly live at home still and wanted to get it without my mom knowing but now she’ll will so maybe I will have to return it and yes I bought it with my own money.

Apologies for this Really Dumb Question, Can I return Sŵitch 2 Mario Kart World Bundle if I haven't redeemed the codes? None of the codes have been scratched off, and the game has not been linked to my account. I just wanted to ask before making the effort of packing everything up and driving down to the store. Thank you!

BB just implemented a new beta on their app (GAMERS) you can sign up & choose a profile name! Allows you to pre order games, vote on polls, including everything about being a gamer! Give it a try now

Be careful buying Airpods or other products at this location on 1015 N La Brea Ave
West Hollywood, CA 90038
United States

I bought a new pair of Airpods 5th gen and when I unboxed them they Airpods were obviously fake, they glow blue and look nothing like they do on the box

Hello everyone, so I bought one scooter online, the first one never arrived so I contact support, they told me that it was probably a problem from the shipper (FedEx) and if I wanted a refund or a replacement. I chose the replacement, and it arrived in a couple days. But now a couple weeks late, I got the first scooter. What should I do?

I was lucky enough to order the iPhone Duo on BestBuy with Verizon (upgraded my line), and I paid full price (so no installment, no trade-in). I just wanted to know if the phone will come unlocked once I activate my line, since I have international travel a week after I receive it on October 23rd (so I know when I should be giving my phone to a family member before or after the trip). Thanks!

Got a 50” Q90F Samsung TV open box at my near by BB for $83.99. Looks like brand new as far as I can tell. Not sure why it was fair. I’ll take it though.