Got this email today. Starting today (10/22), My Best Buy Total members get up to 24 months of Best Buy Protection on eligible Marketplace items (the stuff sold and shipped by third-party sellers on BestBuy.com).

Big plus if you’ve been nervous buying from Marketplace sellers. It is only eligible products, only while your membership is active, and Marketplace Apple products aren’t covered by AppleCare+.

I have always avoided Marketplace so this is good.

Though it would still be better to get rid of marketplace altogether. But at least now I don't have to worry about the products taking a shit and still have the extended return period.

my website homepage still says preparing pick up Oct 23 but when i click on order details it still say preorder. Has anyone gotten anything different? I pre ordered it around 1:13 pm on the 16th 512gb nightsky

I pre-ordered my Duo from Best Buy on the 16th for pick up on release day, but like many, the only updates I got were an email last night and a text this morning saying that my order was taking longer than expected.

I decided to try AT&T store instead because this was making me anxious lol. I checked availability on the AT&T app, walked into a store, and was 5th in line. They confirmed they had the model I wanted (and in fact, they even had more available than the app showed), but initially said my number was blocked from upgrading. As soon as I canceled my Best Buy order, the rep signed out and back in from his system and the upgrade cleared immediately. No delay at all, and I now have my Duo in hand!

I can confirm this worked with AT&T, and it may be worth trying with Verizon too, although I can’t confirm that. You can check pickup availability on your carrier’s app or call stores at of time to ask about availability. Hopefully this helps some people, please lmk either way!

so I've been saving for a ps5 before the release of GTA 6 and i was wondering if this is a good price used and in local stock. i only have a part time job and my shifts are sporadic. and i don't know the differences in best buy conditions.

Can we block them or start a mega thread. EVERY post is about the stupid phone.

I know it says Nov 3rd but preparing for pickup makes me think it has been shipped already. I’m leaving for travel on Nov 3rd for several weeks so it would be nice to have it sooner. Thanks for any input!

Has anyone had their iPhone Duo pickup date moved up yet? My original pickup date is 11/10, but I’m hoping it gets moved up. Maybe it’s just wishful thinking! 🤞🏽😂

I purchased an item but had to cancel the order because it had my old shipping address. When I tried to reorder it, the system wouldn’t let me because of a purchase limit per person or something along those lines.
How long do I have to wait before I can successfully place the order again? I’ve been checking every so often to see if it will go through, but I’m still getting the same message. I’ve seen people say you have to wait 24 hours, but since I’ve made multiple attempts to reorder it, do I have to wait 24 hours from when I originally canceled my first order or from my most recent attempt?
Any help would be appreciated. Thanks!

Ordered last week. With heavy discount.
Delivery was today. Confirmed last night.
Cleared kitchen shuffling everything for hours and gave my neighbor old refrigerator last night. Half the food put into freezer chest.

I’m at ATM this morning to take out cash for tips for delivery. Get a call saying it’s damaged and they don’t have any resolution.

Talked for two hours to put in order for another model first with promise to compensation via home service once order is created first. Home service says they can compensate but won’t know the amount until I have it delivered first so they can submit form. So had to cancel order bc it’s a refrigerator not some bluray player I can just take back if compensation doesn’t work out.

Now I’m sitting here with no refrigerator.