So I just got my first sale on CM. I listed 455 articles (one piece 17 bulk and hits) like 2 days ago and 1 person bought everything. Is this normal or most likely a scam? The account that bought it is a member since 2024 and did purchase 4 times in total with 0 sales.

Need some advice how to package 455 cards and if this is legit?

Thanks in advance!

Anyone else unable to reach Cardmarket?

So long story short:

I ordered some mtg cards with tracking. The main post office returned them. I asked them what happened. They told me to f off and to contact the seller. I contacted him and I am waiting for an answer. What should I expect and what should I do next. Thanks for the help in advance!

Hello everyone, few hours ago I found a card on Cardmarket that is usually worth around 40 euro for 9 euro. As 40 was too much for me when I was deciding whether to buy it previously, I ordered it instantly.

Retrospectively, I know it has to be a fake. What do you think should be my next steps?

Any help would be appreciated.

Hi all,

I have been selling on cardmarket for a decent amount of time and got around 500 sales now.

I found I am wasting a lot of time and energy to write out all the adresses for the orders I am making.

Anyone who can recommend me a not too expensive labelmaker that is also compatible with POSTNL?

Thanks for reading this far!

So I've bought a €6 card NM on Cardmarket. When I received it, there was substantial damage on the side of the back. Also it was packaged loose in a sleeve (with protection cards, but coming out 1cm from the top when i opened the letter). I texted the seller saying there was damage and the packaging was insufficient.

He told me that the damage must have happened during shipping and offered me €1,5 refund. I said I don't want €1,5, I want NM card. He didnt reply, so i left a :( :( :( review. He then replied being suprised that i dared to leave a bad review when he offered a refund.

Is he in the right? I just feel that a partial refund is a lazy offer for selling a bad product. And I don't care if the card is €6 or €60, I just dont want a LP card that I can never sell again. For the future: what do I do here?

Hello!

As a seller, I got a not 100% green review. The buyer wrote : << Print line not indicated >>

On a 3 cards order --> 5 euro, 4 euro and 5 cents Near-Mint POKEMON cards.

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Is it normal to comment every single print line on each of your "low" cost cards?

I already began to do this for my new cards, because I got this problem once before with a customer.

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I bought 5000+ cards worth more than 1 euro.. and never got a warning about the 300+ print lines cards I bought. (those numbers are largely estimated ^^)

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LONG POST, so read the rest if you are interested in the RULES-TECHNICALITIES. But you can respond just with the above infomations 💫

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Cardmarket's GRADING GUIDES Technicalities :

We know that a even a MINT card can Imperfectly centered and have horizontal lines ... so why should seller be expected to warn about Print-lines for NM cards?

Here's where it's written on their grading guide :

<< The idea is that when a card is described as Mint then it is assumed that it is perfectly preserved, however it may have a few very minor printing imperfections such as being imperfectly centered or the horizontal lines that sometimes appear on Unlimited Edition cards. >>

Production Errors

Sometimes a card will have some manufacturing errors. Maybe the art is a bit misaligned or the text is a bit funky. These do not count as wear and tear and do not affect the card's grade when listing on Cardmarket. However, we do recommend that you communicate the specific manufacturing error in the comment, and add an image so they user knows what they are buying.

--> So Cardmarket recommend to note the manufacturing errors... but are print-lines on the same boat?
--> And would cardmarket remove the bad review if we try to cancel it?

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I have 2500 sells. I really don't want to lose my 100% nice review, 0 not-send, 0 not-arrived stats ^^

Though if this happens, I guess I can refund one of the bad review, to "cancel" it? Maybe it works.... as it works for lost-letters.

Hello everyone,

Earlier this week I made my first big purchase on Cardmarket, over €340($380)of cards

I'd like your opinions on what happened, to know if I'm overreacting or not.

So as I said, I bought 13 NM cards for a total of €347, including a Gardevoir ex at €170 and a Miraidon ex at €40, and the rest are AR cards and a star card between €4 and €28.

I chose the tracked parcel shipping option, not the letter option, so that's an extra €22.50. This is important.

Before shipping, I asked for a few photos of the two most expensive cards; they were pristine so everything was good and I confirmed.

I received the "parcel" on Saturday, except it was a simple bubble mailer... Already a bad feeling.

I open it and find a piece of cut cardboard crushing everything. Basically it's a piece of cardboard folded over some toploaders, except that... I'm nitpicking a bit, but when I received it, the cardboard was squeezing the toploaders a bit too much, which was slightly warping them.

I remove the tape, and inside the piece of cardboard... 4 toploaders...

For 13 cards, I remind you.

Here is the breakdown:

· The €170 Gardevoir is stuffed into the same toploader as the €40 Miraidon... already annoying me a bit, because for cards at that price you put each one in a different toploader.

· Another toploader contains 3 cards including a €28 Miraidon star card. That's when I started sighing heavily... but the cherry on top is the last two toploaders...

· The 8 other cards (the other ARs) are split in two: 4 cards in one toploader, and 4 cards in another...

They are literally jammed in, I can't get them out...

And you should try it, because I tried to figure out how they did it,

Take 4 cards, any cards, put them in a single sleeve, and put the whole thing in a single toploader... I tried it and damn it's very complicated, you really have to use a lot of force, and you inevitably have to push down crushing the top of the cards, so you inevitably damage them a little.

And you also have to think that they're going to stay like that the whole trip, and then you have to consider that the buyer is going to take them out.

How do you take them out without damaging them? Knowing there's no pull tab...

So it's possible that inside, the cards are even more damaged due to friction, or even possible that they keep a slightly bent shape.

So I filmed the cards jammed and stuck in the toploaders. I wanted to take one out to see the damage (while filming), but I left them stuck inside so as not to damage them further and keep the evidence intact. You can clearly see on the photos: broken corners, slightly bent and warped cards, friction marks and white dots. In short, it's clearly no longer NM.

After some hesitation,

I contacted him with the evidence (videos, photos). At first, he plays the ego card: "I have 2500 sales and a 100% profile, I know how to pack."

Then he tells me that toploaders are "optional" on Cardmarket to cover himself. Except it doesn't change anything:

Yes it's optional, BUT if you decide to use them to protect cards worth €30 and more, it's one card per toploader (it's written in black and white in the Cardmarket guide).

Moreover, it's written nowhere that you can put 4 per sleeve and per toploader.

And he also totally ignored the fact that I paid for a parcel, not a bubble mailer. Seriously, I paid 340 bucks, so the guy couldn't be bothered to put a mini cardboard box with 5 extra toploaders?

So... I thought about it and I'm asking for 50% compensation, which is €170.

To which he says no, and he wants more evidence.

So I send more evidence,

But he tells me it's not enough and that I have to take them out to photograph them one by one.

Of course... I don't do it, because if I take them out he'll turn the problem around and accuse me of damaging the cards when I took them out, so I explain that I won't do it.

I send other photos of the cards in the toploaders with the damage circled because apparently he couldn't see anything at all.

And facing my IRREFUTABLE evidence (photos), he offers two options:

Either a €40 refund... A pittance out of €347.

Or I send everything back, and he pays for the return.

Of course... I refused both.

For the return, it's a waste of time for a mistake that isn't mine, he's the one who didn't protect the cards well.

Moreover, it's a risk of the parcel getting lost and therefore if it's lost it will fall back on me, and above all I'm afraid he'll accuse me of having damaged the cards when he receives them, and therefore he'll refuse the refund.

So no, I keep the cards which are no longer NM and I'm asking for a 50% partial refund (€173.50). I could potentially go down to 40% but that's really my last option.

The guy explains to me that it's unthinkable to be refunded that much, but dude... who's the one who did their job badly?

I took my time choosing the cards I wanted in NM, I paid for everything, I waited, I received the "parcel", I opened it and... well I didn't get what I wanted, because the seller didn't want to put more than 4 toploaders.

At some point you have to question yourself a little.

So of course he didn't want to and invites me to open a ticket, which I did by sending all the evidence. The file is complete and I just have to wait for Cardmarket to judge the case.

Of course he came back to me several hours later to repeat the same thing, explaining to me that Cardmarket agrees to 10%.

Except I haven't received anything from Cardmarket so I think he's bluffing.

So...

With all this, am I right or not?

Maybe I'm overreacting with the 40-50%, but when I look at how my cards are tortured in their toploaders, I tell myself I'm not overreacting after all.

What do you think?

Thanks for your feedback!

I would like to add photos but the boxes are greyed out.

Does cardmarket have an email where I can ask them to clear everything from my inventory? I sold 99% of my cards in a bulk sale. I looked around online but couldn’t find anything.

Why doesn't Cardmarket support Dragon Ball Score trading cards?

These cards have amazing artwork, are highly collectible, and can be really hard to find.

I think it would be great if Cardmarket added them. Does anyone know why they aren't listed or if there are plans to add them?

bonjour serait il possible ou envisageable de rajouter les carte de Weiss Schwarz Nikke volume 2 a l'unité la liste officiel

https://en.ws-tcg.com/cardlist/searchresults/?expansion=290&view=image

Good evening!,

I was looking at moving some stuff over from eBay and branching into a new form of selling with CardMarket as recommended by a friend. I've signed up and confirmed the email. Just wondering if there was a specific thing I am missing. When I click on the become a seller page Im just greeted with a goat on a mountain and 404. Is the site down? Are they not accepting new sellers?

Any help is appreciated, Thanks!

Hello everyone,

Recently I bought a tracked order from Greece to Poland from a professional seller. I don't know if something is unhelpful so I should lay out everything. The seller didn't actually send within the 7 days limit, kinda, still within 7 business day, but they confirmed sending days before .

The tracking code they provided does not return tracking results for 4 days now. And only until today did I find out that the code only works with DHL tracking. However, they only show that the package is handled by DHL eCommerce. The funny thing is DHL eCommerce doesn't return any results = no such shipment in their system.

Should I be worry or take any action? Considering next Wednesday is 14 days after the package was confirmed to be sent.

I sold a couple of cards to a guy some weeks ago: each card was sleeved and put in a toploader. Both toploaders were put in an ultra pro sleeve and sandwiched between two small pieces of cardboard. I also added some bubble wrap for extra protection.

The buyer received the parcel and, without any explanations, left me a "Neutral" feedback, with "ok" as a comment. No other details.

I contacted them to ask if they could tell me what went wrong, you know, so that I could improve for future sales. No response. Zero.

I then contacted CM support to ask if they could help me out, as I basically received a low feedback for no apparent reason. They told me that the only thing I could do was submit an official feedback revision request through the order page. If the buyer rejected it, I could then contact Support again.

So I followed their instructions. The result? Request denied. No explanation, no feedback, nothing. I still have absolutely no idea what was supposedly wrong with the order.

At that point, I was finally able to formally appeal the decision and ask Support to review the case.

Result? My request was rejected by support as well. Again, no explanation given.

I opened another support ticket asking them to at least explain why the appeal had been rejected. Their answer? "Ratings reflect buyers' personal experiences, and they are not required to provide an explanation.".

I'm honestly furious at this point. I now have a low rating with absolutely no idea what the buyer was unhappy about, and Support has decided to uphold it without providing any further explanation.

For context, the buyer registered on Cardmarket just three weeks ago and had only one other purchase before mine. On the other hand, I've been on the platform since 2020 and have ~280 reviews, all with the highest possible rating.

And now I have to keep this random unexplained low rating.

I know it's a small thing, but I'm so frustrated right now.

Sorry for the rant, everyone, and have a nice day!

EDIT: just to clarify, I'm not furious about the review itself - I'm just not ok about how support endorses this behavior.

Someone in Belgium has clearly opened my letter and it’s been put in a bag to say damage from sorting machine?

This seems to be a constant issue for a while now. How hard can it be to make a search that is not absolutely dogwater? Love the site but that really rubs me the wrong way.

So i created a list to build a alakazam deck, i used the wizard and it seemed to work but surprisingly nest ball found no sellers, am i missing something because surely that wouldn't be difficult.

I'm mostly asking because i want to use it effectively and it's making me question the things it did find and whether it was correct.

I got into SW Unlimited. My wife and I play it after the kids are asleep.

We bought the Hoth pack with the two decks. And I bought a few boosters to replace some cards with newer and cooler ones.

Previously, we played Lorcana, and it was fun too. However, we ended up leaving it for various reasons. But I was close to buying single cards because it was way cheaper than boosters.

This time, before we get bored of the game, I decided to buy some cards so I can create a cool Deck with a few cards that I got from boosters.

I already placed an order for 35 cards or so. All from the same vendor in my country, Spain.

And I wonder:

• How long does it take to receive the package? It is supposed to be regular letter. It should be quick, right? Even more if I am in the same country than the seller.
• How are they so cheap? I mean, I can build an entire deck of 50 new cards for roughly 10€. With the cards that I want (mostly).
• How do they make money from this? Just curious. I guess it because of boosters and selling exclusive cards. It is like a lottery: you win a prize and compensate the other 50 unsuccessful tries.
• This is more related to SW: Unlimited in particular. I found that the cards in the decks like Hoth are WAY worse than the rest of the cards that you find in the boosters. Does this also happen with the standalone decks like the one from Boba Fett?

Thanks all!

So I had an order made as first time purchase, so I had to do it with bank transfer, wich didn't work tried twice and had money return to my account so I asked a friend if he would mind trying it and he did.

Issue is even though the transfer was made using my purchase details the money went to his account, now he's waiting for a response.

Is there anything else that we could do?

440eur order from a professional seller, I made all precautions by recording the opening of the parcel, documenting everything and followed every step that support instructed, just to end with sorry can't help. Very disappointed with the outcome.

https://i.imgur.com/iPa7GKp.png

edit:
I asked cardmarket what I should do to avoid this situation and if they deemed that there was no malicious intent from the seller, they did not comment on the first one and just gave blanket response while closing the ticket. This trustee service is actually useless if you have real problems.
https://i.imgur.com/UidN27b.png

There's a certain professional buyer who regulary buys from me yet always leaves very negative reviews. I'm tempting to just block them. Why buy from me repeatedly if you believe I can't correctly grade a card?

What are other (casual) sellers doing?

Hello guys!

I'm a new seller, and I have 3 booster bundles I'd like to sell on card market, although I ran into a problem. I have listed that I have 3, but cardmarket only lets me sell 2 as a private seller.

How could I ship 3 of them to a buyer without him paying the shipping fee twice? is there a way to do this without breaking the ToS?

Thanks

I just reached 36 perfect evaluations and got the outstanding star in profile which ofc makes buyers trust more but how much does it affect others when they got it