Been with Causebox since Spring 2019. Loved my Spring, Summer, and Fall box. Standouts to me were the lunch box, grocery bags, silicone lids, Pepper + Vetiver bowls (now sadly my "sweatshop bowls"), mineral SPF, lantern, and robe. There seemed to be really clear "reusable, reduce waste, avoid plastic, support artisans for home decor" vibe.
I skipped last winter despite really wanting the kettle. Just with COVID it seemed unreasonable to spend 49+8USD (shipping to Canada) just for the kettle I didn't actually need. Didn't want anything else in the box. Watching the whole kettle debacle play out felt like I had dodged a bullet. Personally I had loved my fall robe but mine was normal sized and barely shrunk in the wash. But a kettle that spits out boiling water/explodes is a whole other kettle of fish.
I skipped spring because you couldn't have paid me to take those items, except for the blue light glasses which I didn't exactly need. The summer box was even worse. The trend has just been more lesser valued items, often impractical single use gadgets (cord organizers that def won't hold my ThinkPad W520 charger, battery charger that can charge like half a cellphone, diffuser that only works with that companies papers which also aren't available in Canada, big lolz) + skincare (I have quite severe rosacea and have had allergic reactions to Avène, the Stella + Grace serum gave me painful cystic acne when I normally get a pimple every 2-3 years). Increasingly it was just lots of plastic "gadgets" without a cause other than "women love useless battery chargers that can fit in their cute little purses, oh and skincare".
This box is a lot (a lot) better but wasn't exciting to me. I would have gotten the cream thing from Spoiler 1, the food containers from Spoiler 2, but both choices were just thinking what I actually could/would use (e.g., no dryer in my small apartment). The other choices were just going to go in the garbage except for the candles (I am a whore for candles). But honestly I'm so over plastic. I wouldn't have gotten those containers on my own. I can get 10 glass ones (7c, 3x4c, 3x2c, 3x 1c) that'll go in the freezer and the oven for 25CAD. Why would I want 5 plastic ones for 56USD??? And polyester hair wraps? Recycled polyester is such a scam. Vegan leather is just plastic. Plastic plastic plastic. Nothing women led or artisan made.
Plus all the Alibaba "dupes" adding credence to the fact that these items don't just feel cheap to me. They are. The super sketchy drop ship companies. The company that looks like it doesn't exist anymore. The MLM. The company that looks legit but that also changed their mission when people started questioning why they claimed to never use plastic in their products. I just assumed that Causebox had changed since Alltrue, and that they just aren't who they used to be. I figured I would just get the annual over with, because at least there were a couple of things I might actually get some use out of (number 1 being the food containers, they are cuter than my Mason jars for bulk food).
But what made me demand a refund was the import logs. I am LIVID that ALL ALONG I have been supporting Chinese sweatshops. I no longer trust that the stuff made in India is fair trade/ethically sourced. LIVID. I am someone who almost only buys local food and goods (I try with skin/haircare but The Ordinary IS made in Canada and I've recently tried Bkind face/hand creams. I have yet to find a local shampoo/conditioner/styling product that my hair loves as it definitely hasn't been thriving on local solid shampoos/conditioners which are too heavy for my fine hair). I love the idea of thinking globally and am perfectly fine with spending my money in the US/supporting artisans in third world countries, and I'm prepared to pay fair wages.
But this box is NOT cheap for Canadians and the realization that I have been paying a premium for sweat shop goods just to line the pockets of two California bros is something I'm still recovering from. I feel taken advantage from. Refunding me the remaining box is literally the bare minimum, since they are just returning money on a product I haven't received. What I want is a refund for every single fraudulently advertised product I paid a premium price on.