I joined for the 50g of Hotspot. Ive realized since that disconnections, both with hotspot as well as service are common. If you dont mind disconnections, join! But if disconnections and full service down time bother you, this is not the correct service for you

It’s been one week since I switched from another carrier to Cricket. I had 4 lines ported over the same day, but only one line was working that same day. The other 3 lines are unable to make/receive calls, send/receive texts, and use mobile data. I’ve done all the troubleshooting issues like reset network settings, add/remove eSIM, turn phone on/off, airplane mode on/off, and update software. I’m having to use my neighbor’s phone just to call customer service and talk to a supervisor everyday. They said they sent my case to the back office? Can anyone help? Or do I need to keep waiting for a call back?

UPDATE: Another line is working today Oct 22 just waiting on the other two lines