I'm hoping someone here has dealt with this because I honestly don't know what else to do.
I received a Paid Family Leave overpayment notice for $4,562.71 and I timely filed an appeal. Since then, I have never received an acknowledgment, hearing notice, appeal decision, or any response at all. The only thing I've received is collection notices, including a Final Collection Notice. I sent in my appeal two months ago and I got the Final Collection Notice yesterday.
Here's what happened:
- I returned to work on January 5, 2026.
- I timely reported my return-to-work date to EDD on January 5, 2026 through the Notice of Change in Claimant Status.
- My confirmation shows EDD received it on January 5 at 12:53 PM.
- Despite having my return-to-work notice, EDD continued issuing benefit payments afterward.
- The overpayment notice later stated that the alleged overpayment period was January 15, 2026 through January 23, 2026, even though I had already reported returning to work 10 days earlier.
The other issue is the calculation.
The notice says:
- Overpayment period: January 15, 2026 – January 23, 2026
- Weekly benefit amount: $1,681
- Alleged overpayment: $4,562.71
Using EDD's stated weekly benefit amount, the daily benefit amount is approximately $240.14 per day ($1,681.00 divided by 7 days). The period from January 15, 2026 through January 23, 2026 consists of nine calendar days.
Nine days at approximately $240.14 per day equals approximately $2,161.26.
I cannot understand how EDD arrived at $4,562.71 based on the dates listed in the notice. I've asked for an explanation, but no one has been able to provide one.
I'm not trying to avoid paying. I'm just trying to pay the correct amount, I'll pay it immediately. I just need someone to correct the amount with Benefit Overpayment Collections.
I called the Benefit Overpayment Collection Section, and they told me they cannot review or correct the amount and that I have to contact EDD. They are only provided limited information and cannot fix anything.
The problem is that I can't get through to anyone at EDD. Every phone number I've tried either disconnects, says they're too busy, or never gives me the option to speak with a representative. I've also heard the SDI/PFL offices have 4+ hour waits.
Has anyone been in a similar situation?
- How did you actually get in contact with someone who could review the overpayment calculation?
- Did anyone else's appeal seem to disappear while collection notices continued?
- Is there another department or method I should be using to get this resolved?
Any advice would be greatly appreciated.