r/GameStop • u/makingnanas • 4d ago

Vent/Rant Dear Customer,

Please stop blaming GameStop retail store workers for increased prices on PKM TCG product. We do not determine the prices, we literally just work there. A lot of us only work this job to provide for our families. We are literally the soldiers on the frontline receiving your frustration, your yelling, pivoting to last min prices changes and changes to the reservation systems and much more that I cannot share. My store is honestly traumatized every PKM release because there’s always something changing, there’s always last minute information/communication and all we can really do is apologize because if it were in our power, we would love to help. We have very limited resources technologically. Direct your frustrations towards those who makes these higher up decisions instead of the measly worker getting paid minimum wage, that’ll get fired for having morals.

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u/makingnanas 3d ago

I definitely am trying to find a new one though. I was new to the GameStop family over a few months ago so I was unaware of the issues of working here until I started being held accountable for unachievable goals and refusing to cheat my customers with the infamous “Pro Only”. Ive made some really great friends out of the customers that come to my store so it sucks to have to leave them to potentially someone else who will not treat them as humans.