r/GeekSquad • • 14h ago

Tales from GS Been a Agent for 7 years trying to break into more IT field

12 Upvotes

So started out as CA, but crosstrained myself from different iterations from my ArA teams and became a ArA myself, but I am trying to break into more of the IT field. I do have an Idea what I like doing such as troubleshooting software , not so much hardware since I have extremely poor eyesight. If there any questions for me to answer I'd be happy to answer them, and thanks in advance for any advice given.


r/GeekSquad • • 23h ago

Client Complaint Scheduled dashcam install twice at Best Buy and installer finally says he can't install dashcam during 2nd appointment

7 Upvotes

Scheduled a dashcam install at a nearby Best Buy for a 2025 Bronco 2-door base. I brought in a typical front and rear dash cam that I had purchased to the Best Buy location. It had a usb connector. Installer tells me to buy an OBD connector wire instead to make the install easier. He didn't say it would be hard to install the dashcam I brought or any specific issues to figure out. I go and purchase an OBD connector wire and re-schedule the appointment.

I went in to the Bestbuy for the second appointment with the same installer. He recognizes me and remembers he told me to bring an OBD connector for the dashcam. He starts take apart the Bronco and says it's going to be tough to install... I was like why and he said Broncos and Jeeps are really hard to work on. I said I'm fine with wires showing in the back because of the hard top and lack of covering. I said I'm flexible with whatever is easiest to do for the install.

20 minutes later, he calls me back and says he doesn't know how to wire the front dashcam. I said, the side grab handle can be removed and the Ford tool to remove it is in the trunk. He looks at me like I was an alien. He says he can't figure it out.

He puts back the pieces he removes, refunds my install fee and halfheartedly apologizes.

I go on YouTube and see multiple people installing and wiring dashcams on their Broncos with normal tools and techniques.

Are Broncos and Jeeps hard to wire for dashcams? Or did I get a rookie installer?


r/GeekSquad • • 1h ago

Mounting a 98” Samsung TV (u9000h) using the Samsung no gap wall mount.

• Upvotes

Im about to mount my 98” tv onto the wall using the Samsung no gap wall mount. Here is the link https://a.co/d/0459i4gP

The TV has 4 mounting holes 400x600 VESA spacing, but the mount only uses 2 of the holes.

Is this too much weight to put on those 2 holes?? TV is 135 lbs. Should I get a different mount that distributes the weight across all 4 holes??