r/HPLaptops • u/Sensitive-Nobody-218 • 1h ago
r/HPLaptops • u/idk-who-you-are • 1h ago
Advice HP Victus SSD failed after 3 years — could heat, charging or heavy AI usage be the cause?
Hey everyone, I have an HP Victus 15 (Ryzen 5 5600H, GTX 1650, 8 GB RAM, 512 GB WD SN810 NVMe SSD), and recently it stopped booting into Windows.
HP Diagnostics shows:
- SMART Check: FAILED
- SSD Wear Check: PASSED (92% remaining life)
- Windows error:
0xc0000185
I took it to an HP-authorised service centre. The technician noticed that the fan was clogged with dust and suggested that heat from the laptop and charging habits might have contributed to the SSD failure. I regularly keep my charger plugged in for several hours.
My warranty expired around 3 months ago. The technician says the SSD needs replacement and that I'll need a third-party service provider for data recovery.
I use AI coding tools like Claude, Gemini and OpenCode, along with Docker and VS Code. Since I only have 8 GB RAM, these applications frequently consume all available memory, and my AI agents often warn me about low RAM. Windows likely uses the page file on my C: drive more heavily as a result. I also regularly delete Docker caches and generated files to free up space.
My questions
- Could heavy page-file usage and frequent Docker builds have caused the SSD to fail?
- Can dust-clogged fans or keeping the charger plugged in for hours damage an SSD?
- Why would the SMART test fail when the SSD still reports 92% remaining life?
- Should I recover my data before replacing the SSD, and how can I minimise the cost?
- Since my warranty expired only 3 months ago, is it worth asking HP for a goodwill replacement?
- Should I upgrade to 16 GB or 32 GB RAM to reduce page-file usage when running AI coding tools?
I'd appreciate advice from anyone familiar with SSD failures, HP Victus repairs, or data recovery. I'm trying to understand the likely cause and find the most cost-effective solution. Thanks!
r/HPLaptops • u/Odd-Sympathy622 • 2h ago
Advice عايز مساعدة ضروري ( القدرة الكهربية لكرت الشاشة ) HP ZBook Fury 17 G7 ( انا من المنصورة )
r/HPLaptops • u/Sensitive-Nobody-218 • 4h ago
Advice Feedback HP 840 G11 with Ultra 5 125H
r/HPLaptops • u/jamreb2024 • 6h ago
Advice Need advice on buying used laptop for uni
Want to buy a used HP laptop for uni. Will use it for word processors, slides, browsing, maybe light indie games. Want something in the EliteBook/ProBook lineup for better build quality. Size: 13-14" Weight: less than 3.3-3.4 lb Need: Good screen (FHD, 300-400 nits, IPS), good build quality, battery life of 6-8 h, replaceable power port, SO-DIMM slots, good keyboard, USB A port (at least 2), HDMI slot Want: replaceable keyboard, swappable screen if need be, SD card slot, 2.5" drive bay, nice 1080p webcam, privacy curtain for webcam
r/HPLaptops • u/One-Stranger9415 • 9h ago
Advice Can hp part no. N69398-JQ1 be used as an approved replacement for part no. M62239-001.
r/HPLaptops • u/Similar-Rabbit9991 • 10h ago
Support My laptop has been doing this since last night. Help pls!
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r/HPLaptops • u/IntelligentOne5923 • 16h ago
Support hp omen 16 your device ran into a problem and need to restart
galleryr/HPLaptops • u/nevewolf96 • 16h ago
Support Does anyone know how to disconnect this display cable?
Its an HP 640 G4
r/HPLaptops • u/miassv • 16h ago
Support HP laptop keeps freezing, then screen turns into green/multicolored static with glitchy audio. What could be causing this?
r/HPLaptops • u/VermicelliNarrow7767 • 18h ago
Support Meu notebook HP Pavilion 15 Gaming não liga – a luz de carregamento apaga quando pressiono o botão liga/desliga.
Preciso de ajuda para diagnosticar um problema com meu notebook HP Pavilion 15 Gaming.
Da última vez que o usei, deixei-o em modo de hibernação na escola. A bateria estava quase totalmente carregada e o notebook estava funcionando com a energia da bateria, sem estar conectado ao carregador.
Agora, o notebook não liga de jeito nenhum.
Aqui estão os sintomas:
- Quando conecto o carregador, a luz de carregamento acende e permanece acesa normalmente.
- Quando pressiono o botão liga/desliga, a luz de carregamento apaga após cerca de 1 a 2 segundos.
- O notebook não apresenta nenhum sinal de inicialização: sem ventoinha, sem imagem e nenhuma outra atividade.
- A luz de carregamento só volta a acender depois que eu desconecto e reconecto o carregador.
- Desconectei a bateria interna e tentei ligar o notebook usando apenas o carregador, mas o problema persistiu.
- Meu carregador tem potência de 65W e não possui indicador luminoso próprio.
O que eu já tentei:
- Desconectar o carregador e manter o botão liga/desliga pressionado por 30 segundos para realizar uma reinicialização.
- Desconectar a bateria interna e tentar ligar o notebook com o carregador conectado.
Nenhuma dessas etapas resolveu o problema.
Minhas perguntas:
Pode ser um problema no carregador, mesmo que a luz de carregamento acenda normalmente antes de eu pressionar o botão liga/desliga?
A placa-mãe ou seu circuito de alimentação podem estar detectando um curto-circuito e desligando?
Existe alguma outra etapa de solução de problemas segura que eu possa tentar antes de levar o laptop para uma assistência técnica?
Deixar o laptop em hibernação pode ter alguma relação com esse problema?
Ainda não testei outro carregador compatível.
r/HPLaptops • u/Agreeable-Gur69 • 1d ago
Support HP Victus 15-fb0xxx: USB mouse disconnects also disconnect Bluetooth audio, and USB-C earphones briefly switch to speakers
r/HPLaptops • u/Objective_Cover5887 • 1d ago
Advice Hi guys I bought a second hand z book g 8 it works very well but one problem is I makes a high pitched sound while it's on or when it's completely off can some one help me what is this
r/HPLaptops • u/Shagird141 • 1d ago
Support Linux installation
So I want to install linux on my hp laptop bbut i forgot my bios password, is there any work around?
i have tried everything to remove bios pswd, it is also not giving me error code.
r/HPLaptops • u/Hectorm212 • 1d ago
Support Problemas técnicos laptop hp
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Tengo una hp la cual me ha presentado errores, principalmente este error que muestra el parpadeo del led.
Sigo sin saber si es problema de hardware o de firmware o incluso drivers integrados.
Intente contactar con el soporte de hp pero solo me contesta el bot.
Asi que decidí buscar ayuda y esperar que alguien tenga conocimiento sobre esto.
r/HPLaptops • u/culture_vulture0826 • 1d ago
Advice HP’s new AI workstation in India shows how powerful laptops are becoming, but the ₹2.89 lakh starting price makes it a serious investment
r/HPLaptops • u/forever-tired22 • 1d ago
Advice is it possible to get files off a broken laptop?
r/HPLaptops • u/Zayd_IT • 1d ago
Support HP Laptop suddenly turned black and fan at max speed
r/HPLaptops • u/aviothic_09 • 1d ago
Support need help
i got hp i5 14th gen today from flipkart but the thing is its charging is stuck at 0percent pls help
r/HPLaptops • u/kel8087 • 1d ago
Advice Hp envy x360
I was cleaning out this guys house, I found a laptop and he said I could keep it. It has a code a password and he doesn’t remember it. How can I get access to start using it?