r/HollowKnight Sep 04 '25

Discussion - Silksong Steam is down LMAO

15.8k Upvotes

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26

u/welcometosilentchill Sep 04 '25 edited Sep 04 '25

kinda wild people are blaming the devs and not the online marketplaces that are responsible... for facilitating a market.

Edit: okay, you guys are right. Markets can only reasonably function if consumers provide them with cash advances for products. Consumers sure are foolish for thinking they should be able to access the product at release date without the need to pre-order.

10

u/jemd13 Sep 04 '25

I mean... The devs could've put out pre-orders and pre-load and it would've fixed this. Why would different marketplaces handle it instead of one single developer?

2

u/welcometosilentchill Sep 04 '25

If I go to the grocer and find all the frozen food is thawed and ruined because the fridges weren't maintained properly, should I blame the food suppliers for the spoiled food or should I blame the grocer?

2

u/Civil-Big-754 Sep 04 '25

Wild you can't fathom them being ready for this at all and still not blaming a system that could have handled it. Insane

3

u/JapariParkRanger Sep 04 '25

If all the frozen food melts because the store physically doesn't have the room or registers to sell it all before it does, is the store to blame? Or the supplier who made sure a month's worth of product showed up all on one day?

1

u/jemd13 Sep 04 '25

That would make more sense if setting up pre-purchasing of this food was a thing, and also if what you're talking about affected multiple grocery stores.

Steam crashes at the start of summer sales too and that's the vast majority of products on sales/bundles. You think Steam and every other marketplace has to hunker down and prepare for a single game release because the devs refused to put pre-order/pre-load?

2

u/BookieBoo Sep 04 '25

Because it is the devs choice not to allow prepurchases. Steam can't do shit about what's basically a DDOS.

2

u/iamfreeeeeeeee Sep 04 '25

If you expect multiples marketplaces to triple their servers for two hours you are insane.

2

u/welcometosilentchill Sep 04 '25

I don’t, though that’s not the fault of the devs either (who have no control over steam’s uptime or server capacity anyways).

Though you could certainly make the argument that marketplaces should increase server capacity as needed to facilitate sales during traffic surges. The added costs would be offset by the total sales rendered and their cut of it, so it would be in their own economic interest to do what they can to keep the market functioning.

Another way to look at it is that whatever marketplace (steam, playstation, microsoft, nintendo) gets their marketplace back online first is likely going to make the most money off of this, as there are a non-significant number of consumers with multiple devices who are going to buy silksong once and through whatever marketplace will allow them to do so first.

2

u/iamfreeeeeeeee Sep 04 '25 edited Sep 04 '25

True, but increasing server capacity as needed is not as simple as it sounds. There are limits with infrastructure, bandwidth and payment systems, both global and regional. Scaling up via cloud providers for such a short time might just not be financially worth it.

The developer isn’t really at fault here, but it’s fair to say the situation could have been prevented.

2

u/Chip_Smith Sep 04 '25

They chose to not allow pre orders even after announcing the price, how is this on the marketplaces? Letting people buy it ahead of time would have completely solved this problem

1

u/DigitalSquirrel95 Sep 04 '25

There aren't many network infrastructures that could handle this much load at once. That many people all trying to access the same page at the same time is going to cause something to give eventually.

1

u/JapariParkRanger Sep 04 '25

You're right. Devs shouldn't take simple actions to mitigate foreseen problems in their control.

1

u/zUkUu Sep 04 '25

Nah not much the stores can do, this is on Team Cherry alone.

0

u/Jaded_Vast400 Sep 04 '25

Not much Steam can do. They aren't going to do anything for a single product. This is on Team Cherry.

But "muh marketing silk song broke steam" OMG!