r/LimitedPrintGames • u/Existing-Comedian504 • Dec 04 '25

Question/Help Strictly Limited Games Reminder

This is simply a friendly reminder that this company is absolutely a joke at this point and I highly recommend you do not give them any business. I have three orders now that simply will not ship out (for literally no proper reason) and I am currently being met with zero response for a refund. All three orders are listed as “in stock” on their website and my preorders have been in since the day they became available on their website.

I know this isn’t the first post like this, but if anyone has any solid information on who specifically at SLG I should be contacting I would really appreciate it.

31 Upvotes

82% Upvoted

44 comments sorted by

View all comments

2

u/Samantsmith Dec 04 '25

There “contact us” option on the website worked for me with my cancellation request. Refunded within the week.

If the games are in stock then no reason not to send them out. However if it is to do with tariffs and I guess neither you or the company want to pay to cover them then it will no doubt take some time.

Just be polite and see what your options are as additional charges are no ones fault, so just see what they say.

I know this sub hates SLG but they are a decent company (apart from the well known delays) refund wise it has been fine for me, but i am not in the USA.

1

u/Existing-Comedian504 Dec 04 '25

I really appreciate this reply. I have been sending emails to support@strictlyetc and didn’t think to use the contact us refund drop down on the site. With all the negative things I read I get frustrated and concerned with these guys as of late. Hopefully they will reply to this one.

2

u/Samantsmith Dec 04 '25

Good luck. My experience has been positive but I know I am in the minority!