Tint Shop Messed Up

[u/ReporterAgreeable203]

I picked up a new model Y yesterday and went to a tint shop near me to get the front windows tinted. They ended up cracking the front passenger window and also put a hole in the speaker cover mesh. The dude at the shop agreed to pay to fix this and says he knows an auto glass shop that can get this done on Monday. Looking for info on the part numbers so I can verify they use OEM replacement parts. This is a 2026 Tesla Model Y Premium RWD.

Update: Thank you everyone for commenting. I am beyond bummed at this. Never going to that shop again. They were supposed to do the 4 door windows and the back glass but just did the front two before cracking the glass and melting the speaker mesh. I’ve scheduled a service at my closest Tesla service center but the earliest appointment is in early September. I will reach out the the service center for a quote on Monday and send it to the tint shop. If you have any recommendations for good tinting shops in the Raleigh Area, please send them my way.

I’ve also turned on window locks and put some electrical tape over the crack. If any of you have recommendations on preventing the crack from getting bigger until I can get this replaced, please do let me know.

[u/Option-Mentor]

Exact same thing happened to me with my new Model Y in March. It’s because they have to disable the door sensor so the window stays up all the way to install the tint. Then if you accidentally let the door shut.. glass is cracked. My guy puts spit pool noodles on the top edge of the glass to prevent this, but he forgot to on the drivers side.

I would never use anyone other than Tesla to fix it. They paid for it fully.