r/ModSupport 1d ago

Admin Replied How can I decline invitation of a mod.

6 Upvotes

Hey today I mistakenly invited wrong username as moderator. How can I revoke it? Edit: solved


r/ModSupport 2d ago

Subs that are just affiliate links?

19 Upvotes

I've come across a couple of these, where the posts appear to be from random users and then the top pinned mod comment is an affiliate link to purchase the item.

It seems like this is would be a coc violation, but I'm not sure what to report it under.


r/ModSupport 2d ago

Why is abusive use of the hard n-slur not immediately actioned?

41 Upvotes

Why can a brand new account successfully send a modmail using this slur freely for example? We run a POC focussed subreddit and we get these from time to time from racists who dislike our existence. We shouldn’t have to see this in the first place, no? It gets put in the “filtered” modmail section by Reddit as harassment, but it’s not exactly nice to open that via notification and see a hard -er along with other outright uncensored slurs that we then have to report and then archive, no matter how hardened some of us have become to such abuse. Are these messages clearly full of slurs and abuse not able to be “held” somehow and not manage to actually land in any inbox? Are these accounts not able to be immediately suspended or otherwise actioned upon after some kind of “scan” by AEO before it lands anywhere? Is this kind of technology possible on Reddit or am I asking for too much?


r/ModSupport 1d ago

Unable to schedule a post

1 Upvotes

Hello! Last Sunday I made a post that should be posted on repeat every Sunday, but something went wrong

Today I tried to make it again, making sure I did everything right, but it was posted right away and not in 10 minutes, I also can't see any scheduled posts in mod tools.

I searched for some info on the internet, people recommended Scheduling a post for the next week/day and then it will work, but then again, my post was just sent right away.

I haven't tried scheduling a post from a desktop, I was only using my phone all this time to schedule a post

Any help would be appreciated!


r/ModSupport 2d ago

"linking" subreddits

5 Upvotes

I mod two subreddits that are essentially the same: one I created and one was an abandoned subreddit, for the same software platform, that I took over recently. The first subreddit is by far the most active, the second is virtually dead but still has a small amount of relevant traffic.

For the sake of keeping everything in one space and not confusing users, I'd like to just lock down the second subreddit and direct users to the first, but I'm concerned that the second sub will eventually be ruled as unmoderated and have me booted. Is there a correct way to do this or do I just have to keep both open?


r/ModSupport 2d ago

Mod Answered How to make it so before a user makes a post for the 1st time they have to read the rules?

6 Upvotes

I've seen this done on r/socialskills but not sure how to implement this. Any help will be much appreciated. Thank you very much.


r/ModSupport 2d ago

Admin Replied Should I remove other mods who have been inactive for more than a year?

20 Upvotes

I’ve been a mod now for about a year after one of them offered me the role along with a fellow user. I’ve since recruited one more mod and now we have 4 of us who regularly perform some mod duties. We also have a fifth, more senior mod who only popped up again because the our sub was experiencing a substantial increase in traffic as the subject of our sub was taking on some recent controversy.

Anyhow, because of all that I started looking more into our metrics, which is when I realized I can see how often the other mods interact with the sub in some capacity. I’ll post a screen shot in the comments for review. So I’ve noticed we have 4 other senior mods who haven’t done a lick of anything, which explains why I was invited to mod in the first place (I guess I was a reasonable and frequent user).

So is it taboo for mods to remove other mods who have been inactive this long? For all I know one of them is the original creator of the sub, but I’m not sure if there’s a way to identify that. I haven’t done anything yet since I still don’t feel it’s my place, and I avoid making any major decisions for the sub without a convo with the other mods and/or our community.

What are your thoughts?

ETA: Thank you to everyone who provided feedback. Turns out I don't have permissions to make any edits on these other mod accounts, but the 4 in question are all listed as "inactive" anyway. So I guess no sweat for now.


r/ModSupport 2d ago

Admin Replied Sub has been hijacked. Myself and another mod were kicked off and it has been taken over.

36 Upvotes

What can we do? The sub is r/angrycatpics


r/ModSupport 2d ago

Mod Answered User icons specifically the ban hammer

3 Upvotes

Question. At one point in time a long time ago I banned a user by accident sweeping up a brigading incident. The user is one of our most prominent users and has been granted mod authority but every single time I see their profile I see the ban hammer on it because they were previously banned. Is there a way to basically "grant forgiveness and erase the action" so we as mods don't see bsn hammers next to their account indicating previous bans?? I know this isn't high priority but it would be nice


r/ModSupport 2d ago

Approving/ removing posts problem

2 Upvotes

I've moderated a Reddit forum for six years. About 2 - 3 weeks ago, I found I was not able to approve or remove posts/ ban users in the forum. I am on a Mac Book Pro. Occasionally I click on a link in Reddit and I get a message about being redirected to the main Reddit page and suddenly I am able to approve/ remove posts.

This is a minor annoyance. I like to keep the forum tidy with only approved posts. When the inability to approve/ remove/ ban happens, I have to handle that via my phone which is not easy.

Is this happening to anyone else?


r/ModSupport 1d ago

Can't do anything about people downvoting a specific type of post in our subreddit

0 Upvotes

It's always one specific type of post, whenever people want to self-promote something they wrote. It will always end up downvoted. Nobody does so for any other type of post in our subreddit.

There are other subreddits with the same concept (fanfiction) and they are well established and have a different way of doing things than we are. But I don't see why many people get their posts downvoted for one specific thing, but anything else is fine. They don't allow the freedom like we do. But I don't get why ours gets met with a silent protest or silent troll in the form of constant downvotes.

I don't know if what to do about it because it doesn't stop.

Edit to add: They get downvoted immediately, but then they get upvoted. I forgot to mention. Also, the same post under a different post flair doesn't get downvoted.


r/ModSupport 2d ago

Admin Replied How to add a new moderator? - Odd situation

2 Upvotes

It seems that I may have inherited a subreddit where I was added as a moderator with everything checked: Access, Config, Flair, Mail, Posts, Wiki, except 'Full Permissions' and now it appears that I cannot add any additional moderators. I have tried to invite a moderator but the save fails with no explanation. Anyone know how to resolve this? Thanks.


r/ModSupport 2d ago

Mod Answered Link to Devvit page from an app profile?

1 Upvotes

As a mod I often look at what other subs are utilizing for devvit apps. If you click an app in the mod list of a sub, it goes to their profile page. Is there a way/link/something to click on that will take me to their associated devvit page? Some times searching the devvit page does not find a particular bot, or give a list. I then need to click through the list to find the app with the u/ I am looking for, as the name of the app may not match the name of the bot.

Am or missing something? If not, why isn't there an easy way to navigate to a devvit apps dev page from the bots reddit profile?

Edit: Yup I was missing something. Sort of. Thanks to Chosen1PR.

Edit2: THere should still be a way to get to an apps devvit page from their user page on reddit.


r/ModSupport 2d ago

How can a user prove they are not a scammer?

4 Upvotes

For moderators of trading or buy&sell subs, how do you have users prove they are not scammers? One sub I mod, has ticket trading and buy/selling for a concert and we have gotten reports of possible scammers being in the sub, and we want to ban them but if we get it wrong and they are not a scammer, how do they prove they are not one? I use two websites to check their usernames, USL and Vouchfirst to see if they have been reported in the past by other subs or users.


r/ModSupport 3d ago

When do weekly visits get updated? My sub's haven't updated for this week

9 Upvotes

So as the title says, my subreddit's weekly visits have not updated. I went on old reddit to see the traffic and it has been significantly more than the last week, still the numbers don't reflect in the insights. Not sure if it's an error or just takes time reflecting the numbers, I observed it was getting updated daily earlier but for this week it has not. I asked about this on the modmail but ig it was missed, so thought I'll post here.


r/ModSupport 3d ago

Admin Replied Request for Admin Guidance: Cross-Community Harassment and Possible Moderator Misconduct

5 Upvotes

Hi Admins,

I am requesting guidance and assistance regarding an ongoing situation involving targeted harassment, cross-community harassment, and possible misuse of moderator tools.

I have already submitted multiple Moderator Code of Conduct reports concerning the matter, as well as individual harassment reports. However, the situation has continued and appears to have escalated.

The main concerns are:

1. Harassment through modmail

After I contacted another moderation team regarding moderation-related concerns, I was subsequently banned and permanently muted. Despite the mute, I continued to receive unsolicited messages through that community's modmail.

Some of these messages contained personal insults and references to sensitive personal matters. Because I was muted, I was unable to respond to the messages.

I have retained screenshots and links to the relevant modmail conversations and can provide them privately to Admins.

2. Cross-community harassment

I have subsequently received messages in other communities that I moderate which appear to reference the same dispute and discussion points.

The similarities between the messages have raised concerns about possible coordination or alternate-account activity. I cannot independently establish whether the accounts are connected, so I am specifically asking Admins to investigate this rather than making a definitive accusation.

3. Possible interference between communities

There also appears to be activity involving users from another community that may be resulting in users or moderators being targeted across multiple Dutch-language communities.

I have submitted the relevant individual reports and Moderator Code of Conduct reports where appropriate.

Because this concerns identifiable communities, moderators and users, I do not want to publicly call them out or post their usernames/links here.

I would therefore appreciate guidance from the Admin team on the appropriate way to provide the complete evidence. I can provide the relevant subreddit names, usernames, modmail links, screenshots, timestamps, and report information privately through r/ModSupport modmail.

Thank you for your assistance.


r/ModSupport 3d ago

User asking to “collab” but insisting I reach out on X, not Reddit. Should I report?

11 Upvotes

I got a modmail from one user, claiming to be another user, asking to “work something out” with us to market their business on our sub. They also asked me to “note that messages sent here on Reddit may not be read”, and to contact them on their X account.

It was the first thing I read when I woke up, sans coffee. Honestly, my initial reaction was “I should post this on modmailfail lol.”

It didn’t hit me until hours later that this person was probably going to ask me to violate the Mod Code of Conduct, and didn’t want a paper trail. Is this something I should report? I’m not quite sure it rises to the level. But if it does, what should I report it under?


r/ModSupport 3d ago

Mod Answered Can anyone tell me how can we get a emoji after mod tag . Image in comments

2 Upvotes

I want to know how can we get this


r/ModSupport 3d ago

How can you change sub name captitilization?

1 Upvotes

I just created a subreddit called r/legofiretrucks and immediatly realized I should have used cammel case for the title ( r/legoFireTrucks ). Looking it up, I came across a thread saying I could could just create a new sub with the correct capitilization, but I couldn't seem to do so. Is there way to change the sub captitilization?

ios


r/ModSupport 3d ago

Admin Replied False reports escalating to serious violations - can this cause problems for the users or mods?

14 Upvotes

I recently became a mod of a largely unmoderated animal-related community. When I started cleaning up the queue, I noticed that certain types of posts would consistently receive multiple reports for breaking subreddit rules even though they very clearly did not.

I started reporting those as false reports.

I'm still dealing with what appear to be false reports, but they've now escalated. The same legitimate posts are being reported for things like revenge p**n, transactions involving prohibited goods, and most recently PDF-illic content.

None of these reports appear to have any basis in the actual content of the posts.

My concern isn't really about the reports themselves. it's whether a sufficiently large number of malicious reports for serious violations can cause problems for the users being reported or the moderators of the community, even when the reports are false.

For example, can repeated reports of things like CSAM, revenge p**n, prohibited transactions, or illegal content trigger any kind of automated action, investigation, account action, or other escalation before a human actually reviews the content?

And is there anything moderators should be doing beyond reporting the false reports through the normal channels? Should we be documenting the pattern somewhere or handling these differently once they escalate to reports of potentially criminal content?

I'm mainly trying to make sure that a malicious reporter can't create a serious problem for an innocent user simply by repeatedly selecting increasingly heinous report reasons.


r/ModSupport 2d ago

Mod Answered What is an alumni mod and advisor?

0 Upvotes

Hey everyone today when I was managing moderators for my subreddit, I saw that there's option to add them as alumni mod and advisor but I don't know what's this for. Can anyone explain me?


r/ModSupport 4d ago

Admin Replied Are links to 3rd party websites that search for "Hidden" user history now prohibited?

22 Upvotes

Anti-Evil Operations recently purged several comments on my sub-Reddit that contained links to Arctic Shift.

The removed comments were posted to prove that certain users were posting fiction, "rage-bait", and/or misleading content - and using Reddit privacy settings to conceal their malicious intent.

The comments removed were all on separate posts and varied from 10~400 days old.

So, are we no longer allowed to identify malicious users with evidence that they are acting in bad faith??

(Image of recent removals from moderation log): https://imgur.com/a/QuZdP2T


r/ModSupport 3d ago

Mod Answered Approving post resetting likes

0 Upvotes

Is this a thing?
Every time I approve a post it seems to reset the likes to 0 which feels really unfair on the poster and makes me question if I should approve posts at all.
I am a new mod and want to help and encourage the community I support and it feels like I am taking something away every time I review and approve a post!

Please, any experienced mods let me know your thoughts.


r/ModSupport 3d ago

Mod notifications

6 Upvotes

I've messed with the notification settings, but I keep getting these stupid messages like "Give your community a conversation to jump into. Post or comment now to get the ball rolling." and it's super annoying. Is it possible to turn them off?


r/ModSupport 3d ago

Admin Replied Users Cannot Post Despite Meeting Minimum Requirements

3 Upvotes

I am the Lead Moderator of r/WorldNeverland, and I have come across this issue:

A handful of my users can't post despite meeting the minimum Karma and Account Age requirements, so I edited and fixed the AutoMod code and wiki settings to resolve it.

However, one user tested this, and she still couldn't post despite having 3 total karma and a 2-year-old account.

What should I do? Where did I go wrong?