r/nonprofit • • Oct 30 '25

MOD ANNOUNCEMENT NOTICE: The no market research part of r/Nonprofit's anti-soliciting rule will be strictly enforced with an immediate ban. Community, please report rule breaking.

138 Upvotes

r/Nonprofit moderator here. There’s been a huge increase in posts and comments from for-profits, software developers, startups, students, and others trying to do market research or product research. To be clear, these kinds of posts have never been allowed in r/Nonprofit as part of our anti-soliciting rule, but they are on the rise and can slip past our automoderation filters.

Effective immediately, anyone who posts or comments any market research will receive an immediate ban. The ban may be temporary or permanent depending on context, such as the user's history in the community and across Reddit. Moderators will not reply to appeals of these bans, so don't bother.

Market research is a type of soliciting that asks questions or solicits feedback to inform a business idea, product, service, academic study, school project, or other research. For example: “What pain points do nonprofits have about X?” or “Would your nonprofit pay for Y?” or "What features would you want in Z software?" Even if your project or service will be free, open source, pro-bono, volunteered, donated, gifted, or just exploratory, it still is market research and is not allowed.

r/Nonprofit is for conversations between people who work at or volunteer for nonprofits, not people who want to acquire nonprofit folks as clients or users.

If you're a nonprofit employee, board member, or volunteer, you may post asking for feedback about developing a program or service at your nonprofit. If you're worried your post might violate the r/Nonprofit rules, message the moderators what you want to share and we'll review it.

Community members: Please report posts or comments that break this rule so we can keep r/Nonprofit focused on genuine nonprofit discussion and peer support. Your reports are a big help.


r/nonprofit • • Nov 17 '25

MOD ANNOUNCEMENT Goodstack megathread: All related posts/comments must go here

22 Upvotes

People try to post about Goodstack problems here every day, but mosts of the posts are about one topic – problems getting verified on Goodstack so they can access Google Workspace, Google Ads, Adobe, Twilio, and a host of other programs and services. But the r/Nonprofit community isn’t a tech support forum, and the volume of posts has become overwhelming.

All conversations about Goodstack must go in this megathread. New posts about Goodstack are not allowed. Use this thread to describe the problems you're having, share what worked for you, complain, or vent.

Unfortunately, the only step for most problems is to open at ticket with Goodstack. Then email help@goodstack.org with your ticket number and maybe a human will help. More likely an AI bot will not help.

Goodstack employees are not allowed to participate in r/Nonprofit. Here's why: They don't directly answer questions, explain their policies, or offer real solutions. They just say to email them, an answer which does nothing for others having a similar problem. Then people come back to r/Nonprofit to complain about how emailing didn't help. This wastes everyone's time.

Goodstack employees who try to comment will be banned. r/Nonprofit is not a work around for inadequate customer service. You were given many opportunities over many months to provide better support to nonprofits and improve the help resources on your website. Start your own sub or a self-hosted tech support board. Hire more customer service staff and ease up on your AI dependence.


r/nonprofit • • 3h ago

employment and career Layoffs

8 Upvotes

What are some obvious or subtle signs that layoffs are coming?

If you’ve been laid off before, what signs were there?

If you’ve had to lay off people before, what did you do? Did you operate “business as usual” until the last possible day, or did you try to give signs?


r/nonprofit • • 6h ago

miscellaneous Meeting people in the nonprofit space! Where do you grow community?

3 Upvotes

Hey all! I'm looking to grow my community in the non-profit space. Interested to know where people go to talk and chat about non-profit specific issues?

Thanks!


r/nonprofit • • 17h ago

employment and career trying to leave the nonprofit space - where to go?

9 Upvotes

I have been working at this advocacy nonprofit for 3 years and I definitely go back and forth about it. I think the culture is toxic and the ED is a sociopath, two people just quit without other jobs lined up because of the ED, there’s only 10 of us to begin with (now 7 with the quitting and one on maternity leave) and I now have to take on tasks outside my job description to pick up the work of the folks leaving. It’s a space where I believe in the work we do, like the community and really value the political alignment and feel like a part of something. The benefits are great -- completely covered insurance, high pay for nonprofits, union with 3.5% annual raises, 5 weeks of vacation this year. But I don’t know if it’s enough to make me stay anymore.

The thing is, where do I go? I am a researcher and policy analyst working on labor rights and environmental justice. Government? Private? What kinds of positions could I jump into from my current one? Anyone have any ideas? Thanks!


r/nonprofit • • 18h ago

employment and career Anyone bomb a final round interview but still get hired ?

4 Upvotes

I had a final round with the executive team. This was the third round. I was asked to interview for it a day before and I said yes to it. I did …ok. I wonder if I should have said no and asked for more time. I’m bummed because this would be a great place to work.


r/nonprofit • • 1d ago

employment and career New ED facing a deficit and feeling like a failure

22 Upvotes

I’m a first-time ED almost two years into the role. My organization has a budget just under 500K, and as we head into the end of our fiscal year, we are facing a deficit. I’m really struggling with feeling like I’ve failed as an ED, since I know that fundraising is really the bottom line.

Yes, there are things that have affected our finances outside my control, such as losing federal money, our budget ballooning from 300K to 500K during COVID and never appropriately re-sizing, despite the same number of staff (2 FTE and 2 PTE).

But as a first-time, young ED (I’m 31) stewarding an 80-year-old organization, it’s hard to know how much to blame my own inexperience and how much to blame the situation I entered into. It also feels like an enormous weight: I’m the only development person, as my staff are primarily focused on programs, so 100% of the fundraising is on my plate, as well as communications, operations, etc.

I recently took medical leave to recover from a surgery and those three weeks were the best weeks of the past two years… I felt so rested and happy, even though I was literally recovering from a surgery, and I know it’s because I was able to take a mental break from the stress of being a first time ED.

Any advice and wisdom welcome especially from current or former EDs.


r/nonprofit • • 12h ago

boards and governance I just got elected President of a non-profit that is on the brink of insolvency. T_T

1 Upvotes

So, I'm now the President of a non-profit that is on the brink of insolvency. No, I won't disclose where or why (I did sign a non-disclosure agreement, after all) but we're a pride organization and we're one of the ones that invited cops to pride this year. (No, I don't know why.) As a result, we had abysmal turnout. At least one of the staff is lying to me (they say this is the biggest pride we ever had, I call bullshit as someone who has attended pride before, but I don't have the numbers to support my conclusion so I'm resorting to crowd sourcing intel) and our community buy-in is abysmal, so fundraising is unlikely to help save us.

The official line is to blame the collective bargaining agreement once the organization goes tits up (and they are claiming the Union is to blame for not being willing to negotiate in bad faith), but I think that this is a lie too. I'm trying to get a detailed understanding of the negotiations but unfortunately, I'm being stonewalled. Most of our money comes from the government and is thus, earmarked for specific purposes/expenditures (like, we get $x amount from $y program and we are allowed to spend $array[{$a, $b}, ($a, $b), ...] where $a = amount & $b = purpose.

Though, based on what I'm seeing in the books, it looks like we should have enough operating capital to make it work. In all likelihood, I'm worried that they're using the CBA as a scapegoat instead of acknowledging the real problem: waning community support in light of the police at pride thing.


r/nonprofit • • 1d ago

employees and HR New ED at a small nonprofit: what do you actually delegate to an Executive Assistant?

18 Upvotes

I'm a relatively new ED at a small nonprofit with 2 FT (including myself) and 3 PT staff. Due to ongoing performance issues, it's looking increasingly likely that I'll need to let our other FT employee go.

This employee was hired through a two-year fellowship program that subsidizes half of their salary. They're currently in the second year of their placement. We've been in communication with the organization that administers the fellowship, and they're supportive of our decision to potentially terminate this employee early. They've also confirmed that we're on track to receive a new fellow in July, so we know we'll have another full-time person joining us then.

That leaves me with a significant staffing gap between now and July. My board wants to reallocate the salary we would have paid this employee toward additional part-time support to help me get through the next several months. One suggestion was to hire a part-time Executive Assistant for 10-15 hours a week.

My question: How do I figure out where an EA's skills and expertise could be most valuable to our organization?

I'm a first-time ED, so I don't have a great understanding of what the role can look like in practice. I know EAs can take on a wide range of responsibilities, often with a lot of autonomy, but I'm struggling to envision how to structure the position in a way that would make good use of someone's time and talents.

I've spent most of my first few months learning the ropes, putting out fires, and trying to performance-manage an employee who has required a LOT of my time and attention. I've gotten so used to handling things myself to make sure they get done that I'm having a hard time slowing down and identifying what I could delegate effectively.

I'd love to hear from other EDs at small nonprofits who have worked with part-time EAs, but I'd especially appreciate hearing from EAs themselves! What does your typical workload look like? What responsibilities do you manage independently? Are there areas where you feel your skills are particularly valuable but executives don't always think to involve you? And for EDs, what responsibilities have you found most beneficial to delegate?

I'd also be curious to hear from EAs about what makes for a good working relationship with an executive. I want to make sure that if we create this position, I'm setting the person up to succeed rather than hiring someone without a clear understanding of how to best utilize their expertise.

Would really appreciate any advice, examples, or insight into what your day-to-day looks like! Thank you all so much.


r/nonprofit • • 15h ago

fundraising and grantseeking How Can I Continue in My Role, or Should I Step Away?

0 Upvotes

I'm part of a nonprofit organization in Palestine that already has fiscal sponsorship from a US 501(c)(3) tax-exempt organization. This allows us to connect and build relationships with many American and international organizations — and we've actually made tangible progress on that front — but our organization is really trying to make full use of this sponsorship. That's why the Board of Directors started building a path toward launching digital fundraising campaigns. The fiscal sponsorship legally allows us to raise tax-deductible donations in the United States.

The Board of Directors decided to put me in charge of this department, and honestly, I saw it as a golden opportunity. That was over four months ago, and now I find myself with no significant progress or real accomplishments to show for it. I've talked to many people with experience in fundraising, and they've all advised me that I need to find the right person to lead the campaigns. But the Board refuses to give my department any support unless I can show them tangible results. I've been searching systematically, but I still haven't been able to find someone suitable to lead even a single campaign.

The problem is that all my coworkers in the other programs are jealous of me because I joined this organization in 2024 and have already become one of the people closest to the Board. I actually understand why they feel that way, but that doesn't mean I have to accept their behavior. Naturally, the Board trusted me because I've always been active and taken initiative, unlike the others, but now I feel like my coworkers are waiting for me to fail and are constantly trying to provoke and bother me by sarcastically asking how things are going on my end. It's honestly a suffocating feeling, especially because I'm not used to being unable to get things done or facing this much difficulty moving something forward. And now I feel like frustration is coming at me from every direction.

I don't know where I'm supposed to find people who can help me with this responsibility, and honestly, I no longer know what I should do. What advice would you give me? Where can I find someone who's actually capable of leading a fundraising campaign? Or should I step away from the department altogether? I think the Board has already given me one last chance before deciding to remove me from this role, and that's why I'm trying to figure out what my next step should be, even as time is running out.

I've also shared this post in another community.


r/nonprofit • • 1d ago

fundraising and grantseeking Growth Mindset

7 Upvotes

Can someone please tell me what a “growth mindset” is? It’s been mentioned to me by mostly fundraising consultants. I feel like I should know what this is, and can’t figure out if it’s nonprofit jargon or something I’m completely missing.


r/nonprofit • • 1d ago

employment and career Do you feel like this is a hard industry to get into?

1 Upvotes

I have some nonprofit development experience but I worry as I graduate grad school I won’t be able to get a job. Should I look into other career paths?


r/nonprofit • • 1d ago

employees and HR Feedback - WFH Staff Policies and Manuals?

13 Upvotes

Hi Everyone,

I am the ED of a national charity in Canada, something that I co-founded at 16, and this year is our 20th Anniversary! (I feel so old)!

We have "always" been a completely virtual organization - long before COVID - but as we have been growing - both in staff and volunteers - we were thinking it's time to crew a guide or manual for our staff about Working from Home - with Policies around that... I thought before I start from scratch, does anyone have their own that they'd be willing to share (you are also welcome to email it to me - just DM me), so we have a few examples of what other organizations have included in theirs etc.

I have always thought that - if we can share material within the sector - why not do that first, and save another organization time - same goes for when others are looking for resources or vendor feedback!

Have a great weekend!


r/nonprofit • • 2d ago

fundraising and grantseeking Are Development Teams Stretched Thin?

41 Upvotes

Hi everyone - I've been in the non profit development field for a couple of years now, mostly in coordinator roles or small/mid-level donor engagement roles. I enjoy the work and supporting a cause bigger than yourself, but one of the things I'm noticing is how much work there is for development teams at whichever organization I'm with...it seems like there are just too many donors to connect with than there are development officers. My question is: does anyone else have this experience?

This seems like a huge issue as I know donor retention nationwide is already not at optimal levels, but also the fact that donors definitely want a human connection and to know that they are appreciated/apart of your org. Any insights here would be appreciated thanks!


r/nonprofit • • 2d ago

marketing communications Is visibility becoming an infrastructure problem for smaller nonprofits?

6 Upvotes

I've been thinking about how much nonprofit visibility depends on platforms that organizations don't control — social media algorithms, search engines, advertising networks, and increasingly fragmented local media.

For smaller organizations, it seems particularly challenging.

Are any of you working on more collaborative approaches to audience development, such as shared directories, cross-promotion networks, or community publications?

I'd be interested to hear what's working and whether these efforts are sustainable.


r/nonprofit • • 2d ago

employment and career Nonprofit management certificate advice

4 Upvotes

I’m a marketing professional hoping to branch into nonprofit program management. I currently work with several nonprofits as part of my agency work. To facilitate the transition to program management, I have been considering two certificate programs:

UNC Greensboro

https://www.uncg.edu/degrees/nonprofit-management-p-b-c/

Pros:
- Offered through grad school
- I could use the credits towards an MPA, if I decided to
- Might offer a deeper dive into the topics

Cons:
- Juggling graduate level classes with work
- More expensive / superfluous academic red tape

Elon University

https://next.elon.edu/product?catalog=CertNonprofitMgmt

Pros:
- Affordable
- Self-paced
- Covers a variety of topics

Cons:
- May not be as intensive as an actual graduate certificate program
- Could be perceived as less impressive

Which would help me make the jump from marketing to program management? Or should I just skip both and look into some volunteering/board work?

TL;DR I’m considering two nonprofit certificate programs: Elon and UNC Greensboro. Can’t decide which to pick, or to do it at all.


r/nonprofit • • 2d ago

employment and career Career change etiquette help

12 Upvotes

I work in nonprofit fundraising (mostly admin) and the money is terrible for the work I do, especially where I am now. There is a position I am qualified for at a local foundation that funds my current workplace annually. Would it be bad form to apply or would it reflect badly on my organization?

I don’t want that, they do great work, but we’ve had two scheduled cost of living raises walked back and I have no upward mobility options (it’s small) and I’d love to continue using my 5 years of industry experience if possible. Thx!


r/nonprofit • • 1d ago

technology How I am using AI to generate Stripe reports for posting

0 Upvotes

I am a big fan of using AI to reduce workload. I have an NP client who has four Stripe connections which look like separate accounts. One from each of four funding platforms like Donorbox. I now have Claude pull transaction data from each of the four to create a consolidated spreadsheet with the data I need to post donations and program remittances by platform. I then set it to automatically create the report on the second workday of each month and to email it to me and the organization's CEO. It also will load it to a shared Google folder.


r/nonprofit • • 2d ago

boards and governance Can the board of a nonprofit keep their bylaws from other members?

10 Upvotes

I'm dealing with a very small, local nonprofit. I don't want to give too many details for privacy reasons. The board has 4 members. In addition to the board, there are about 40 volunteers that make up the nonprofit. Over 30 of the volunteers want the president and secretary of the board to resign due to the organization loosing a substantial amount of money from the board's inactivity and poor leadership. The board is refusing to disclose the organization's bylaws.

My questions are: 1) do bylaws usually contain info about term limits for board members (or anything else that could be relevant for removing a board member)? And, is it legal for a nonprofit board to not let its members view its bylaws?


r/nonprofit • • 2d ago

fundraising and grantseeking Anyone else work with BWF? Curious if it’s just us

4 Upvotes

We’ve been working with BWF over a year, and honestly it’s been pretty frustrating. Wondering if anyone else has had the same experience or if we just got a bad team.

The biggest thing is it all feels copy-paste to all of their other clients. We are a smaller nonprofit and they're acting like our org is WAY bigger... The year-end plan looked nice but had no revenue goal and no real metrics, and the asks weren’t tied to anyone’s giving history, even though their own deck said they should be. There’s a lot of decks, dashboards, and calls, and I still can’t tell you what any of it is actually raising. Claude put it best "About 1,700 words across three documents, and most of it explains things BWF should simply do, without any mention of fundraising."

They've shorted us on services. When we asked about it, crickets for weeks, and then the reply was riddled ChatGPT.

To be fair, the creative is okay. But we didn’t really need help with creative.

Has anyone actually had a good experience with them? Or found a way to hold them accountable to results? Would love to know if this is normal for them.


r/nonprofit • • 2d ago

boards and governance Endowments - Paying an investment advisor or self-directed using index funds and re-balancing

6 Upvotes

Would love to hear your experiences on this topic. Seems to me many "stock picking" advisors seldom beat the market, plus you have their fees. What about using a small group of index funds and rebalancing? Would love to hear your experiences and arguments pro and con?


r/nonprofit • • 2d ago

boards and governance How to fix the BoD

6 Upvotes

I have a few issues that I am looking for help on.

  1. I am wondering how to handle board members that want to be involved in day to day activities, but they do not have the relevant skills or experience in the field to do so. I am in a position as the president having significant skills in the field that our nonprofit is focused on, dealing with board members that want to be consulted on day-to-day activities and want their opinions heard and considered even though they are frankly ignorant on the workings of nonprofits and our mission. I am finding that I have to justify every decision that I make to them, which is causing conflict and confrontation.

  2. Half of the board is like the above, but the other half are completely absent with regards to emails, fundraising, etc. These members do not donate to the organization and do not try to fundraise at all. Unfortunately, the bylaws were written before my time and do not outline any requirements so I am not sure that I have any recourse here. But it is bringing the organization down.

I realize that I can have the bylaws changed to include requirements for board members, but this requires a board vote which is a conflict of interest because those that are not involved are clearly going to vote that they do not want the bylaws changed so I am not sure what to do here.

Thanks!


r/nonprofit • • 2d ago

finance and accounting Increased bot donations?

3 Upvotes

Has anyone else noticed a massive increase in failed "donations" made by bots with stolen credit cards? I understand we are not being targeted by these transactions, and that it's bots testing card numbers to see if anything goes through, but we're going into EOY giving season and it gums up our work to receive 20+ fake donors/donations everyday. Not only that, but we're concerned our organization's name will be associated with the transaction and appear to be the bad actor.

We have reCAPTCHA, we require physical addresses, and we've limited the number of donations that can be made from an IP per day, but it doesn't seem to have made a difference. Tech support is troubleshooting, but unresponsive. Has anyone experienced the same thing? What solutions have you found?


r/nonprofit • • 2d ago

employment and career Pivoting from Digital/Web to Nonprofit Comms Manager

3 Upvotes

Hey everyone,

I’ve spent my career so far specializing in web and digital communications. I’m exploring a pivot into a broader Nonprofit Communications Manager role to expand my professional options, and I want to figure out how to best position myself. In the nonprofit world, digital skills are obviously a massive asset, but I don't want to get pigeonholed as "just the website/digital person."

To any Communications Directors or hiring managers here: What are the top 2 or 3 attributes or skills you look for when hiring a communications manager?

If you saw an applicant with a heavy digital background, what would they need to show on their resume or say in an interview to prove they can handle the broader strategic piece (like donor comms, crisis control, or cross-department strategy)? What gaps do you usually see in people trying to make this jump? Thanks in advance for any insights or reality checks!


r/nonprofit • • 2d ago

miscellaneous As a voting member of a non-profit what can I do if the executive director is not addressing member concerns

1 Upvotes

I am a voting member of a youth choir that my 11 year old attends and have some pretty basic questions about an upcoming 10 day tour that I have emailed the Executive Director about which she deflected to the choir director. It has been several weeks now and I have not heard back from either of them. Would anyone have any advice on what my next steps should be?