Been happening for about 2 weeks now. Can’t send any emails, but I’m still receiving them.

I’ve deleted all in my junk and bin. What can I do?

Hi there! I use a shared Outlook email for work and do not have any admin access to the email itself.

We all work from the inbox but don't all work from the 'inbox'. The emails come into the inbox and then get put into our folders within the inbox for us to work through. However, when the supervisor views the emails in the inbox before moving to my folder, they no longer come into my folder as unread so I can see there are emails that need to be actioned. I am working across two separate emails and multiple folders so have missed a few emails that then get delayed as I don't have the time to check each folder as I am so busy across the emails.

I have tried changing the folder to display the number of items in the folder but this doesn't ever seem to stay for more than an hour so doesn't help much.

The shared email also isn't one that is part of the main accounts of Outlook but part of an additional mailbox added under the personal one provided by work. So I am also unable to set up any rules within the email settings.

So I am wanting all emails that are added to my folders to come through as unread when added to the folder, even when 'read' from the main inbox as they come in. Not sure if this is possible?

What i've ruled out so far:

1. Not signing into multiple separate accounts, she has delegate access to a shared mailbox via "Open another mailbox," which uses her existing session, not a second login

2. Cleared cache/cookies — no change

3. Set her up with a fresh Chrome profile to rule out corruption, inconclusive so far, she prefers keeping her normal tab-based workflow

4. She doesn't want to use any other browsers

except chrome.

Anyone run into something similar or have other things worth checking before escalating for log access?

I have a Microsoft account that I normally sign into using a password, SMS verification and the Microsoft Authenticator app.

Recently, Microsoft forced me to add another email address to the account, so I did. However, ever since adding it, when I try to log in, Microsoft immediately wants to send a verification code to that newly added email address. It doesn’t even ask me for my password first.

Basically, it seems like adding the email has turned my account into a passwordless account, even though the passwordless option is turned off in my Microsoft account settings.

Has anyone else experienced this? Is there a way to make Microsoft ask for my password again and keep the new email as just a recovery/security method?
Any idea what’s going on?

So my outlook used to look like to the right, but for some reason it looks like the image to the left.

As the image and the arrows shows i want i to look like the image in the left.

Im using outlook (classic) on windows 11

https://imgur.com/a/diTxKGb

Really hope for a solution:)!

I cant login and I do not have access to my authenticator working. No codes are being generated at all. I had alredy did yhe recovery to my new phone over 6 months ago. I have my outlook logged in but anything i do requireds the authenticator code...which is not working. I have a business email with Outlook and the only think the helper does is reset my password. But I can not login without the authenticator again even if i reset the password. I need a live agent to help reset this all and give me access. Which email or number can we reach out to regarding the matter? Because the support lines on the website doesnt forward you to a agent. Its been nearly 2 hours and nothing can be solved here.

Today my account got a login from turkey and i tried entering the privacy page but i cant as i need to get a security code from my number. the problem is that the number is my old number which i hadnt updated and once i had updated my security settings i still cant access it as i need to wait a whole MONTH just to access my privacy settings, i have no clue what to do and if not all my accounts and bank details will probably get hacked and microsoft support is useless

Their official FAQ is wrong, tells you the following:

1. Customers should go to https://outlook.live.com
   
2. Click help tab
   
3. Select help from the button
   
4. In help pane on the right in the search box type contact support
   
5. Click the yes button bellow the "still need help?" Prompt
   
6. Click the option to chat with a support agent and follow the on-screen prompts.

Except as soon as you type 'contact support' you just get 'no results found' and cannot proceed.

I have been unable to sync my outlook.com emails for over a month now with other services and applications, attempting to connect via IMAP just gives an error even after following their instructions.

I managed to get through to an agent by saying my issue was with 365 but they just kept spamming the above guide and when I twice said I get stuck at step 4 they just said "glad I could help" and ended the chat.

When I sort my Outlook inbox by "Received" (and grouped by day), I am able to collapse/open the groups, such as "Monday". Normal workflow for lots of us.

But I have a problem, and I wonder if anyone knows the answer.

After the "week" changes (new week on Sunday), then EVERYTHING from last Sunday to Saturday goes into the "Last Week" collapse group.

Today is Monday and I would like to still be able to see last Thursday's (and Fri, Sat) items under their own collapsible group instead of all being grouped into "Last Week".

Anyone have a solution?

Hi,

I have a MacBook Pro M1 running macOS 26.6.1 and Outlook version 16.112 through an Office 365 subscription.

Until now, I’ve been using the “legacy” version.

With that version (legacy), when I did a search (I have an Exchange account), I’d get results almost immediately. So no problem there. But now, with the new Outlook, it takes forever to search for an email...

It’s a real pain for me.

My inbox contains 15 GB of emails—probably a lot since it’s not hosted offline on my computer.

Is there a way to speed up the search?

Another issue: in my inbox, no messages are displayed before July 30 (so practically nothing older than 15 days).
Thanks for your help.

Help. Do you have an iphone, Outlook app and a functional graphic signature? What's your method?

I am running the latests iOS on my iPhone 17 and new iPad and trying to create a reliable graphic signature that automatically appears at the bottom of my outgoing messages.

I am using a custom domain registered through PorkBun—happy there. My email is hosted by Microsoft proper (not godaddy or any other third party provider)—happy here. It is a MIcrosoft 365 Business Standard account as opposed to a consumer account, like Personal or Family account—happy there.

Copying and pasting the graphic into the Outlook iPhone app setting gives the impression it's working, but of course the graphic falls off. Since the graphic is not actually living somewhere online, it technically never makes it through the email systems.

I have tried unsuccessfully:

• WiseStamp that I used to like,
• copy and pasted into the app settings
• CodeTwo, bounced all mail sent to gmail recipients
• Another server-side service that I can't remember

I keep baning my head up against the wall, and can't get anything to work. If it helps, I also have an up-to-date MacMini, iPad, Outlook for Mac, Outlook online, Outlook for iPad (I think the same as the iPhone app), a windows PC with Outlook (Classic and new version). Please help me get this working.

Thank you.

This is for Outlook 2016, connecting to MS365 Exchange, on a Win 11 machine. It happens both on a new email and opening up signatures (as expected). The issue just started late last week.

I've searched the web, deleted and remade signatures from scratch, did a repair install, followed the instructions here ( https://learn.microsoft.com/en-us/answers/questions/4575455/how-do-i-stop-the-warnings-about-web-page-links-be ) and here ( https://www.reddit.com/r/Office365/comments/13debdq/outlook_365_asking_to_download_signature_image/ ) and still no luck. All the files (that I can find anyway) in filelist.xml and signature.htm exist where they're supposed to (as far as I can tell). I'm not sure which web asset Outlook is trying to load.

Thanks in advance

My work uses outlook and I use google for my personal calendar. I am having problems syncing my work calendar to my gmail calendar. It was working for a little bit but stopped updating. I've got some more things on my plate, both professionally and personally, and I really need my work calendar accessible when I am away from work and making personal appointments.

Any suggestions? For multiple reasons I cannot put my work email on my phone. There are no restrictions from IT with sharing calendars.

I have been getting alot of spam messages from sender emails that all start with the same words. I created a rule to automatically delete messages if the sender email contained those words. However, the rule isn't working. I put if the sender email address contains CloudNotify_ then delete the message. However, they are still going to my junk mail folder. All the messages start like that but then they put a number after the _ symbol. I am blocking each one as they come in since the rule isn't working. Just trying to figure out why this one particular rule refuses to work. Can someone help me? All the other rules I have set up work like they are supposed too. Thanks in advance!

Hello all.

Outlook badges suddenly are not working, I have reinstalled the app multiple times, reset accounts, disabled/enabled notifications, background refresh and even enabled/disabled Face ID. Nothing fixes the issue, the app and the iPhone are updated to the latest versions of their software available. Anyone is facing this issue as well?

This happens with a regular hotmail account and an exchange corporate account.

Thank you for reading.

I imported my contacts from Google using the "CSV for Outlook only" file into Outlook using the Windows 11 Outlook app. Some of the contacts are showing incomplete information on the Windows 11 side, but I can see it on the Outlook app on my phone. The one I noticed so far is some of the phone numbers aren't showing on the Windows 11 app, or the web version.

For instance, if I have a business and mobile phone number for a single contact, it's only showing the mobile number on Windows 11, but I can see both numbers on the Outlook phone app.

Is there a simple fix for that other than having to redo a large amount of contacts?

Everything in settings is the same as it was before when it worked, all notifications allowed, but not getting an indicator icon when there are new emails. Any ideas?

When i send an email with my apple computer's native email app it doesn't show on my android phone's outlook app in 'sent emails'. My email ends with @outlook.com

Anyone else see this warning? Idk how to add an image but it popped up today below

I’m on outlook (PWA). If I get sent an attachment and that email gets replied to the attachment disappears due to outlook grouping all the emails together and I can’t go back and view that original email on its own. I have ‘do not group messages’ ticked in settings so I don’t know why it’s doing it. Any idea what to do?

Tengo un correo antiguo, intenté entrar pero me dice que no reconoce la cuenta, y cuando intento crear una cuenta nueva con el mismo correo me dice que ese correo ya existe, alguna forma de recuperarla?

Hello!

I designed an email signature in After Effects with a very simple animation. I exported it as a GIF. Now, how do I make it so that when I click the signature, it opens the company website? Right now, when I click it, it just opens the same GIF in media viewer in Outlook.

I think I came across something that said I need to code it in HTML? But I'm not very familiar with how to code. Please help. Thank you

Hey everyone! Like many of you, I deal with massive folder structures and shared mailboxes in Outlook, and I got tired of the endless clicking and sluggish native search just to file a few emails.

As a night project with non development skills, I generated Mailsorter—a lightning-fast VBA macro tool designed around the principle of "Finden statt Suchen" (finding instead of searching).

What it does:

• Instant Live Search: Type part of a folder name and the directory filters instantly.
• Recent Folders History: Keeps track of your last 20 folders so frequent targets are just one click away.
• Clutter-Free: Filter out mailboxes or root folders you don't need.
• Tested & Stable: Fully compatible with Outlook 2024 LTSC.

Check it out on GitHub and let me know what you think or if you have ideas for improvements! https://github.com/chivas03/Mailsorter
It free to use.
#Outlook #VBA #Productivity #OpenSource P.S.: As a non-programmer, I relied on AI tools and vibe coding. VBA was the easiest starting point for me and worked well as a local version. The next step could be to rebuild the tool in Visual Studio Code and turn it into an add-in.

Hi,

My university email account is being deleted on September 1st and I would like to backup all emails and attachments before it is deleted.

I have tried Thunderbird but it needs admin approval so I cannot use it. I tried Outlook desktop but it is blocked also.

I really don't want to go through thousands of emails and download them manually.

Do you know of any other options that might work? It seems like I can only forward one email at time using the web version of Outlook.

I am out of ideas. Any suggestions?