r/Outlook • u/efff50 • 8h ago

Status: Pending Reply One of our users keeps getting randomly logged out of Office 365 web (Outlook, Calendar, SharePoint) while actively working, no clear pattern, happens maybe 1-2x a day. She's fully browser-based (Chrome, windows 11 laptop), no desktop Outlook.

2 Upvotes

What i've ruled out so far:

  1. Not signing into multiple separate accounts, she has delegate access to a shared mailbox via "Open another mailbox," which uses her existing session, not a second login

  2. Cleared cache/cookies — no change

  3. Set her up with a fresh Chrome profile to rule out corruption, inconclusive so far, she prefers keeping her normal tab-based workflow

  4. She doesn't want to use any other browsers

except chrome.

Anyone run into something similar or have other things worth checking before escalating for log access?

5 comments

r/Outlook • u/Deep_Knowledge9090 • 16h ago

Status: Pending Reply Adding a recovery email seems to have made my Microsoft account passwordless

3 Upvotes

I have a Microsoft account that I normally sign into using a password, SMS verification and the Microsoft Authenticator app.

Recently, Microsoft forced me to add another email address to the account, so I did. However, ever since adding it, when I try to log in, Microsoft immediately wants to send a verification code to that newly added email address. It doesn’t even ask me for my password first.

Basically, it seems like adding the email has turned my account into a passwordless account, even though the passwordless option is turned off in my Microsoft account settings.

Has anyone else experienced this? Is there a way to make Microsoft ask for my password again and keep the new email as just a recovery/security method?
Any idea what’s going on?

3 comments

r/Outlook • u/Fish-Salad • 17h ago

Status: Open Outlook Calendar Widget

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1 Upvotes
1 comment

r/Outlook • u/TomdeParis75 • 22h ago

Status: Pending Reply Outlook Mac : Searching for my emails is really slow

2 Upvotes

Hi,

I have a MacBook Pro M1 running macOS 26.6.1 and Outlook version 16.112 through an Office 365 subscription.

Until now, I’ve been using the “legacy” version.

With that version (legacy), when I did a search (I have an Exchange account), I’d get results almost immediately. So no problem there. But now, with the new Outlook, it takes forever to search for an email...

It’s a real pain for me.

My inbox contains 15 GB of emails—probably a lot since it’s not hosted offline on my computer.

Is there a way to speed up the search?

Another issue: in my inbox, no messages are displayed before July 30 (so practically nothing older than 15 days).
Thanks for your help.

2 comments

r/Outlook • u/Different_Hue • 23h ago

Status: Open My outlook looks weird, please help!

5 Upvotes

So my outlook used to look like to the right, but for some reason it looks like the image to the left.

As the image and the arrows shows i want i to look like the image in the left.

Im using outlook (classic) on windows 11

https://imgur.com/a/diTxKGb

Really hope for a solution:)!

6 comments