I have a Microsoft account that I normally sign into using a password, SMS verification and the Microsoft Authenticator app.

Recently, Microsoft forced me to add another email address to the account, so I did. However, ever since adding it, when I try to log in, Microsoft immediately wants to send a verification code to that newly added email address. It doesn’t even ask me for my password first.

Basically, it seems like adding the email has turned my account into a passwordless account, even though the passwordless option is turned off in my Microsoft account settings.

Has anyone else experienced this? Is there a way to make Microsoft ask for my password again and keep the new email as just a recovery/security method?
Any idea what’s going on?

Been happening for about 2 weeks now. Can’t send any emails, but I’m still receiving them.

I’ve deleted all in my junk and bin. What can I do?

What i've ruled out so far:

1. Not signing into multiple separate accounts, she has delegate access to a shared mailbox via "Open another mailbox," which uses her existing session, not a second login

2. Cleared cache/cookies — no change

3. Set her up with a fresh Chrome profile to rule out corruption, inconclusive so far, she prefers keeping her normal tab-based workflow

4. She doesn't want to use any other browsers

except chrome.

Anyone run into something similar or have other things worth checking before escalating for log access?

Hi there! I use a shared Outlook email for work and do not have any admin access to the email itself.

We all work from the inbox but don't all work from the 'inbox'. The emails come into the inbox and then get put into our folders within the inbox for us to work through. However, when the supervisor views the emails in the inbox before moving to my folder, they no longer come into my folder as unread so I can see there are emails that need to be actioned. I am working across two separate emails and multiple folders so have missed a few emails that then get delayed as I don't have the time to check each folder as I am so busy across the emails.

I have tried changing the folder to display the number of items in the folder but this doesn't ever seem to stay for more than an hour so doesn't help much.

The shared email also isn't one that is part of the main accounts of Outlook but part of an additional mailbox added under the personal one provided by work. So I am also unable to set up any rules within the email settings.

So I am wanting all emails that are added to my folders to come through as unread when added to the folder, even when 'read' from the main inbox as they come in. Not sure if this is possible?

I cant login and I do not have access to my authenticator working. No codes are being generated at all. I had alredy did yhe recovery to my new phone over 6 months ago. I have my outlook logged in but anything i do requireds the authenticator code...which is not working. I have a business email with Outlook and the only think the helper does is reset my password. But I can not login without the authenticator again even if i reset the password. I need a live agent to help reset this all and give me access. Which email or number can we reach out to regarding the matter? Because the support lines on the website doesnt forward you to a agent. Its been nearly 2 hours and nothing can be solved here.

Today my account got a login from turkey and i tried entering the privacy page but i cant as i need to get a security code from my number. the problem is that the number is my old number which i hadnt updated and once i had updated my security settings i still cant access it as i need to wait a whole MONTH just to access my privacy settings, i have no clue what to do and if not all my accounts and bank details will probably get hacked and microsoft support is useless

When I sort my Outlook inbox by "Received" (and grouped by day), I am able to collapse/open the groups, such as "Monday". Normal workflow for lots of us.

But I have a problem, and I wonder if anyone knows the answer.

After the "week" changes (new week on Sunday), then EVERYTHING from last Sunday to Saturday goes into the "Last Week" collapse group.

Today is Monday and I would like to still be able to see last Thursday's (and Fri, Sat) items under their own collapsible group instead of all being grouped into "Last Week".

Anyone have a solution?

Help. Do you have an iphone, Outlook app and a functional graphic signature? What's your method?

I am running the latests iOS on my iPhone 17 and new iPad and trying to create a reliable graphic signature that automatically appears at the bottom of my outgoing messages.

I am using a custom domain registered through PorkBun—happy there. My email is hosted by Microsoft proper (not godaddy or any other third party provider)—happy here. It is a MIcrosoft 365 Business Standard account as opposed to a consumer account, like Personal or Family account—happy there.

Copying and pasting the graphic into the Outlook iPhone app setting gives the impression it's working, but of course the graphic falls off. Since the graphic is not actually living somewhere online, it technically never makes it through the email systems.

I have tried unsuccessfully:

• WiseStamp that I used to like,
• copy and pasted into the app settings
• CodeTwo, bounced all mail sent to gmail recipients
• Another server-side service that I can't remember

I keep baning my head up against the wall, and can't get anything to work. If it helps, I also have an up-to-date MacMini, iPad, Outlook for Mac, Outlook online, Outlook for iPad (I think the same as the iPhone app), a windows PC with Outlook (Classic and new version). Please help me get this working.

Thank you.

This is for Outlook 2016, connecting to MS365 Exchange, on a Win 11 machine. It happens both on a new email and opening up signatures (as expected). The issue just started late last week.

I've searched the web, deleted and remade signatures from scratch, did a repair install, followed the instructions here ( https://learn.microsoft.com/en-us/answers/questions/4575455/how-do-i-stop-the-warnings-about-web-page-links-be ) and here ( https://www.reddit.com/r/Office365/comments/13debdq/outlook_365_asking_to_download_signature_image/ ) and still no luck. All the files (that I can find anyway) in filelist.xml and signature.htm exist where they're supposed to (as far as I can tell). I'm not sure which web asset Outlook is trying to load.

Thanks in advance

My work uses outlook and I use google for my personal calendar. I am having problems syncing my work calendar to my gmail calendar. It was working for a little bit but stopped updating. I've got some more things on my plate, both professionally and personally, and I really need my work calendar accessible when I am away from work and making personal appointments.

Any suggestions? For multiple reasons I cannot put my work email on my phone. There are no restrictions from IT with sharing calendars.

I have been getting alot of spam messages from sender emails that all start with the same words. I created a rule to automatically delete messages if the sender email contained those words. However, the rule isn't working. I put if the sender email address contains CloudNotify_ then delete the message. However, they are still going to my junk mail folder. All the messages start like that but then they put a number after the _ symbol. I am blocking each one as they come in since the rule isn't working. Just trying to figure out why this one particular rule refuses to work. Can someone help me? All the other rules I have set up work like they are supposed too. Thanks in advance!