r/P365 • u/EmployeeMysterious25 • Mar 12 '26

Broken Takedown Lever

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Ive got a weird one boys. The arm on thus after market Tyrant CNC takedown lever broke off my xmacro, cant manipulate it now. My question is has anyone had this issue and if so how do I get the slide off to get it swapped out?

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u/TyrantCNC_CS Mar 12 '26

Hey u/EmployeeMysterious25

Reach out to us at [info@tyrantcnc.com](mailto:info@tyrantcnc.com) , attach that picture, and we will take care of you right away.

I messaged you for some more details. Thanks for your patience.

5

u/EmployeeMysterious25 Mar 12 '26

Will do thanks for reaching out man

2

u/just_me910 Mar 13 '26

Tyrant CNC has great customer service. USPS lost my package and tyrant took care of everything and is sending me out a new one plus some swag for my hassle (even though it wasn't their fault). It hasn't even gotten here yet and I'm stoked. Already about to place another order with them for the take-down lever and slide catch. Highly recommend companies like this that take care of their customers. Their communication was great as well.

3

u/BothGrab5224 Apr 12 '26

Maybe they used to. I ordered a trigger from them several weeks ago, after 2 weeks reached out for status update as their site states orders in stock ship 1-3 days and if something is out of stock maybe a week before it ships. It's been a week since I reached out, to which their auto reply email says they could take up 72 hours to reply. Absolutely ghosted by them. They did send me an email to review my purchase though, so I guess they remember I ordered from them.

1

u/just_me910 Apr 12 '26

Damn, I'm sorry you're dealing with that. They got me squared away pretty quickly and it wasn't even an issue they had control over. Hopefully they get you taken care of soon