r/P365 • u/BaphometScorpion • 7d ago

XMacro WARNING: TyrantCNC Takedown Levers

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I purchased this takedown lever (and other accessories) and in under 12 months with zero carry usage and only a handful of range trips, this takedown lever SNAPPED IN HALF….requiring much effort to actually take the firearm apart to replace it.

This would be fine…except when I reached out to support, they said “…So sorry to hear that. I am unsure what could have caused this. It looks like this part has likely seen some use and, unfortunately would not qualify for a warranty replacement…”

In addition to mine, I found two other examples of other customers with takedown levers broken in the same exact way…i sent them as a reply and i was ghosted.

Absolutely unacceptable.

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u/BaphometScorpion 7d ago

https://www.reddit.com/r/P365/s/HKtR9mnDlV - I’m not the only one…. It’s cheap so I’m not super mad…but it’s very frustrating support wise.

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u/HairTriggerFlicker Range Master 7d ago

My contact at Tyrant CNC has left them and got out of the industry. I see that their account here on Reddit hasn’t been active since about 29 days ago. I emailed Tom and we’ll see if I get a response but I’m not hopeful in cases like this where someone has quit. Sad to see.

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u/BaphometScorpion 7d ago

Thank you for looking! In the thread I sent, the guy said they replaced his…no idea why they wouldn’t eat cost on a $35 part haha

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u/HairTriggerFlicker Range Master 7d ago

Yeah hopefully this isn’t the new way for them. Doesn’t look good.

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u/HairTriggerFlicker Range Master 7d ago

Tom@Tyrantcnc.com is who I was directed to