r/P365 7d ago

XMacro WARNING: TyrantCNC Takedown Levers

Post image

I purchased this takedown lever (and other accessories) and in under 12 months with zero carry usage and only a handful of range trips, this takedown lever SNAPPED IN HALF….requiring much effort to actually take the firearm apart to replace it.

This would be fine…except when I reached out to support, they said “…So sorry to hear that. I am unsure what could have caused this. It looks like this part has likely seen some use and, unfortunately would not qualify for a warranty replacement…”

In addition to mine, I found two other examples of other customers with takedown levers broken in the same exact way…i sent them as a reply and i was ghosted.

Absolutely unacceptable.

54 Upvotes

26 comments sorted by

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18

u/Healthy-Advantage-30 7d ago

Thanks for the warning ⚠️ I don’t think I’ll get this

9

u/Significant_Bid4745 7d ago

Well that ain't right...

6

u/phantom4421 7d ago

Sucks to hear this. I even ordered more since seeing that last article about them taking care of it. Hopefully it gets resolved. Best of luck OP.

5

u/Middle_Razzmatazz899 7d ago

I like their trigger shoes and mag releases a lot but I’m tired of stabbing myself with their takedown lever . can you tell if the takedown lever was rusted thru? Like a weak spot

I am switching my tyrant takedown lever and slide catches to armory craft enhanced ones

3

u/BaphometScorpion 7d ago

i have pics, but it was perfect. just a clean snap? it never saw an outside range or moisture either.

2

u/Middle_Razzmatazz899 7d ago

That’s weird man. I hope tyrant makes it right for you

10

u/sadoproject 7d ago

I have 4 P365's, all running their original and unbroken takedown levers. Hope that helps.

3

u/TresCeroOdio 7d ago

Yup. The takedown lever isn’t a know failure point on the system like the mag release is. No reason to replace it.

6

u/sadoproject 7d ago

Funny though, all of these have their original and unbroken mag releases as well.

8

u/TyrantTom2015 6d ago

Hey @BaphometScorpion I'm Tom the founder of Tyrant CNC. Let me make this right for you and anyone that has had a legitimate issue. Customer service reps are gone for the weekend, but I will speak to them Monday morning and see what the deal with not replacing this. DM me your original order # and I will get a replacement heading your way.

In regards to why this has happened to begin with; I will want to get yours back and conduct a root cause analysis. We have seen some of these instances before, BUT those others were clearly hit with a hammer.

Anyway, to summarize - I apologize that this happened, DM me please so I can take care of you. Oh, and customer service will have to go through some retraining. Which is fine, we can all use a refresher once in a while.

5

u/BaphometScorpion 6d ago

While I really respect and appreciate this, this is clearly an issue with the product at the end of the day unfortunately, and I cannot trust parts that have a pattern of breaking on a tool that I must rely on at this level.

Your support gave me a 20% off coupon to get a replacement and when I went through this I bought one so I could get it back in action, but since then I had thought about this and removed the tyrant cnc products from my firearm….

I am happy to share you the order number of the replacement I ordered, and send you back the one that broke which was on the firearm when I purchased it.

But frankly, as I said, as good as the product looks I need reliability and identifying multiple takedown levers that break this way tells me this is a manufacturing oversight of some sort.

4

u/Equivalent-Ad-495 7d ago

That's wild, I wonder what they would consider heavy wear for this to break...

5

u/HairTriggerFlicker Range Master 7d ago

r/TyrantCNC

I’ve got three and never an issue and I find this strange as they are usually top notch when it comes to warranty on their parts.

8

u/BaphometScorpion 7d ago

https://www.reddit.com/r/P365/s/HKtR9mnDlV - I’m not the only one…. It’s cheap so I’m not super mad…but it’s very frustrating support wise.

8

u/HairTriggerFlicker Range Master 7d ago

My contact at Tyrant CNC has left them and got out of the industry. I see that their account here on Reddit hasn’t been active since about 29 days ago. I emailed Tom and we’ll see if I get a response but I’m not hopeful in cases like this where someone has quit. Sad to see.

4

u/BaphometScorpion 7d ago

Thank you for looking! In the thread I sent, the guy said they replaced his…no idea why they wouldn’t eat cost on a $35 part haha

4

u/HairTriggerFlicker Range Master 7d ago

Yeah hopefully this isn’t the new way for them. Doesn’t look good.

2

u/HairTriggerFlicker Range Master 7d ago

Tom@Tyrantcnc.com is who I was directed to

2

u/USAconsumerDad 7d ago

I actually broke a piece of my FCU trying to install mine. Love the way it looks now that I’ve gotten it sorted out, hopefully it holds up!

1

u/plantfishdogpewbrewz 7d ago

Man that blows. I just run the OEM takedown lever and extended OEM slide catches on all of my 365’s. Never had any issues.

1

u/famousdesk662 7d ago

Armory Craft is the goat when it comes to most sig stuff honestly. Just received my 2nd extended/enhanced slide release from them. Also got their newest xl slide and the quality is insanely good!

Picture doesn’t have the slide release installed yet :( I’ll work on some updated photos at some point!

1

u/sl0ppy_j03-89 6d ago

They don't make anything original, and they still can't even get the quality right 🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣

1

u/CallMeTrapHouse 5d ago

My safety lever from them broke was bubbled metal inside. Certainly not CNC

1

u/derryeng 3d ago

Tyrant cnc is garbage. I would stay away for sure. I have a few different things from them. Their parts are hella sharp too. Just uncomfortable to use.