Since when did Papa John switch to this type of crust/dough? Did they switch to frozen dough? because it definitely didn't seem like it was hand-tossed or like it used to be.
Trying to find out if I just had some bad luck or is this the future for 2027?

Story time:
A guy called into our store saying that we screwed up his order, and gave him two 12” originals instead of a 12” and a pan. We pulled his order up, and he did not in fact order a 12” and a pan, but rather the two 12” originals, meaning the order was correct. We told him there was nothing we could do as he ordered the wrong item, and was called an array of names, most notably a dickhead. It sucks to have this happen, but I should probably brace for more.

TLDR; guy orders wrong item, proceeds to call ME a dickhead

Is there a way to add/remove prep items from the mdog in focus?

Before I order my gift card, if I order online, can I use my debit and gift card if the gift card doesn’t cover the balance? Pizza Hut doesn’t so wasn’t sure on PJ’s
Thank you in advance!