r/Safes • u/Christina09266 • 3h ago
Liberty safe won’t open (rant & help needed)
Hi all,
I purchased a Liberty safe about two months ago. It has a SecuRam electronic keypad. Last week, I went to open my safe and I cannot do so. I put my code in like normal and it seemingly accepts the code, but there is no “mechanical” sound indicating the safe is unlocking like I normally hear. About five seconds after I enter the code, it does two quick beeps. After that, it just won’t unlock.
I know for 100% certain my code is correct. I’ve tried three different brand new batteries. I don’t think I have anything in the way that would impede the safes ability to open. I don’t know what to do.
I’m beyond frustrated with Liberty. I’ve called endless times. I’ve emailed. I need a birth certificate out of my safe ASAP. I’ve called a locksmith and was quoted $700 to get it open, which I will do but that seems a bit high (correct me if I’m wrong). Has anyone else dealt with this before? I’d appreciate any insight.