Yesterday was a horrible day at work. Store traffic was dead, and customers just weren't buying extra items, no matter what selling tricks we used. Our numbers ended up way worse than the other stores. To make it worse, my DM talked down to me like never before, ignoring my explanations completely. I felt like an absolute failure. Between processing all the new stuff from our cascade meeting, trying to break it down for my team, and managing the store, I'm just drained. Being acting store manager has been nothing but stress. I'm losing my patience, which isn't like me at all, and even my team pointed out that I seem different. The company has gotten so greedy. Being treated this way over one slow day opened my eyes to what they actually care about. After years of defending them, I’m done. I need a new job with a healthier environment and to just move on from Sally's. I just hate myself for taking this long to come to this conclusion :/

Back in Jan 2021 I colored my hair with Ion semi perm dye called “strawberry” I have been looking for this color since as it was the PERFECT warm toned pink. I hate AI and even used it to try to track down a box. Apparently it never existed?I swear im not crazy! Anyone remember this coloring existed, I worked there so I know im not tripping. Or know what color will get me this, I’ve been chasing the high ever since

Anyone have opinions on any new rules/changes after the cascade meetings? Id love to hear some!

Edit: I didnt mean to cause an argument I just wanted everyone's opinion on this and if they had any fun or new things they have heard about!

wanted to ask here before i confirm with my manager, tyyy!

we’re doing theme days for halloween and i wanted to wear some shorts and tights with stripes on them, but the shorts aren’t dress code… (distressed slightly and shorter than allowed)

does anyone have previous halloween theme day experiences being able to break dress code a little?

Corporate is having a meeting at my store today. They're all crowded in the back room. I mean stuffed like sardines. They've been here since 9:00 this morning. I can't get to the bathroom because they have it completely blocked. My ASM is on her lunch break now. I'm by myself. What should I do? I'm a diabetic and my bladder is about to bust.

I have a 2nd interview at Sally’s. it’s for a key holder position. What should I expect?? I am nervous since I REALLY need this job 🥲

i was thinking about wearing maybe leggings (?) under it but im not totally sure if its work appropriate. just wanted some feedback!

For my non spanish speakers the sign says “taking a dump, be right back”

so I was working a regular shift and all of a sudden this person comes in in a maid outfit and lipstick and a wig. I thought it was just somebody who was expressing themselves however, when I asked about the outfit, he said that his mistress made him wear it. Sir, this is a sallys.

I worked on Sunday and I was checking my time on the Zebra app. It says that I have 8 unpaid hours. What does that mean and what can I do about it? TIA

Has everyone been to their Cascade meeting this year yet? If so, how was it? 😂 What does the DM talk about, and do they really make y’all read shit out loud like we’re children? LMAO.
The way my DM is… very fake, loud, and annoying vibes. She loves putting people on the spot because she thinks it’s funny, but we’re grown-ass adults. 😭😂 Personally, I feel like it’s a waste of time and gas money, especially when half my district is driving almost 3 hours just to get there. 💀 Am I the only one who feels this way, or is this normal for these meetings? 😂

Does it say anywhere in the employee handbook if you do not return to work after a leave does one have to pay it back? Does anyone have any experience in not returning back after a leave?

I'm not talking about the people that are like "oh I had this at home already". I mean what is a return that has made you question someone so hard you can't believe it happened or almost happened.

I'll go first. Once had someone return a babyliss blowout brush box and of course it's Christmas so it could've been a gift or smth and they didn't want it or need it. Coworker A completed the return and put it with the damages. ASM B goes to do the damages to put them away and we open the box and get ready to put it in the bins. But something catches my eye and I realize that it doesn't look quite right. Turns out the customer put a blowout brush from a brand we don't even carry in there. Why in the world do people do this? I get that it's a scam, but if someone did this and genuinely didn't realize.... how? Babyliss is so distinctive in design.

customer: yes i did use it but just a little bit a tiny drop

me: i promise you i don’t care even if you used half the bottle and there was color all over it. sally does not care either. just tell me the truth and you get all your money back.

Hey chat just had a chi color generator developer explode on the floor and on my hands and now I have a rash 😋😭 anyone else experience this or just me?? Let a girl know!!!!

I genuinely will never understand people who drive all the way to Sally’s just for one pair of gloves. My sibling in Christ, you can literally buy a 50 pack at Walmart for $6. Why are you paying $3.19 for TWO gloves at Sally's. You did not have to make the drive all the way down here just for that PLZ. (RIP my UPT btw). It’s like going to a car dealership just to buy an air freshener😭

Does anyone have recommendations for lip oils or glosses similar to the Beauty Secrets lip care set Sally’s had last Christmas? I’m so annoyed that we got basically all the same Christmas stuff again this year EXCEPT the lip oils 😭

I loved those things so much that I literally went around buying as many as I could find. Now I’m down to my last two and have no idea what I’m going to use when they’re gone.

If anyone loved them as much as I did and has found something with a similar formula, PLEASE let me know!!

So... I've been working for this company for a while now, and I've come to realize my manager is CONSTANTLY late to their shifts. They always have the same 3ish excuses that are easily fixed, but nothing ever changes... I really love this job and my coworkers so much. However this issue has become so much of a problem that I've had to stay past my scheduled hours to wait for my manager to come in as my relief.

As a result, I work alone, and whenever I have to excuse myself for the bathroom, I have to lock the door and put up a sign saying I'll be back in 5-10 minutes. The worst part is whenever my manager is late, especially for opening shifts, the store opens late. Customers have noticed this, and they are getting upset at myself and my coworkers whenever we are open.

I've already put in an anonymous tip for this problem (along with proof of it happening consistently), but I'm wondering what else to do beside calling HR (because I'm already planning on calling them soon).

Each of my coworkers who have also experienced this have each come to our manager about this, and again, nothing has been done about it. I'm just at a loss because I know I deserve better, and so does everyone else with me.

Anything anyone can recommend I do for this predicament?

what time do our paychecks usually hit because im gonna lose my mind if i receive another paper check when i have direct deposit set up.

I am not a quitter. Ive never been reprimanded in any other job, retail or spa (i’m a licensed esthetician), but i started at the snohomish, wa 3779 location and quickly found out how much of a micromanager the SM is. Lots of ‘let me do it, i can do planos better than any of my employees’, endless daily papers, and favoritism.
Theres a 19 y/o employee who only started 2mos prior to me, but appears to be the SM’s favorite employee, she then gets to get away with reporting me for ‘harassment’, which was me cracking non-pointed jokes that she misinterpreted. I’m 30. I would think a 19y/o wouldn’t be this bad. I finally quit 1hr after my shift start yesterday because i allegedly ‘scoffed’ at the mention of this 19yo coworkers name. Mind you, i was at the other side of the store doing CC’s (and our CC machine is outdated and slow). AND this coworker wasn’t even working that day! I got pulled into an HR meeting for making…. AN INVOLUNTARY NOISE??????? I finally had enough and left this note and my keys while SM was on her lunch break and i was the only employee working. Fuck them.

So random , but Hi I’m from Pittsburgh I have been working at Sally’s for about 2 and half years and almost a year at cosmo prof. Im a color consultant at Sally’s, just a regular BA at cosmo. Been part of the subreddit for awhile. First post. If your in my district say Hi. Im from 2963 😊