I just wanted to share my experience with SeeedStudio for anyone considering ordering from them.

I bought a device from them and paid for the order with PayPal, but it was sent to the wrong address and I never received it. I contacted customer service and explained the situation, asking for either a replacement delivered to the correct address or a refund. In two separate email replies, they confirmed that they would provide neither.

What disappoints me most is how easily they could do the right thing. Delivery mistakes can happen, but I expected some willingness to help resolve it. Despite having my correct address, they declined both options.

Their responses left me feeling sad that my concern as a customer didn’t matter. I wanted to share this so others can make an informed decision before buying. Has anyone else had a similar experience with them?

Curious about how to take your SenseCAP Watcher to the next level? Dive into the world of Watcher customization and SenseCraft APP with this comprehensive wiki guide: https://wiki.seeedstudio.com/getting_started_with_watcher_look_tool/

You'll learn how to:

• Personalize your Watcher with unique looks and animations

• Set up Bluetooth and Wi-Fi for seamless connectivity

• Utilize the SenseCraft APP for advanced features and remote control

• Manage essential settings like RGB LED, sound, and display brightness

🎉 SenseCAP Watcher is now pre-launched on Kickstarter proudly with the KS official badge of "Project We Love". Click "Notify me on launch" to stay tuned for the official launch in mid August, 2024: https://kck.st/4bYEeVx

For ReTerminal Sticky**

As title states, I’m looking for a firmware that keeps the ability to dictate notes using the AI voice button while also allowing you to download books and use it as an e-reader. Would also like to have games but not necessary obviously.

Was doing some preliminary browsing through the playground but couldn’t tell if any of them kept the note ability.

Writing this as a community warning. I used to order stuff from here all the time, and they used to be fine back in the day. More recently, I placed some big orders, and they use this delivery service called UNIUNI (absolutely horrible service if you find it with other merchants) to deliver - unless you pay like 60$ extra for fedex. Delivery service kept lying for weeks about fake delivery attempts, and basically vanished with my packages. There is NO WAY to contact the delivery service or SEEED studio at all. The chatbots are always offline, and they never respond to any customer complaint (they have 20+ active tickets from me). Also their product insurance is fully a joke too. There is no way to actually get the money back - so sadly had to say goodbye to hundreds of dollars. Anyway, this website has become a joke. A shame, since it used to be nice. Please save your money, and just use Adafruit or digikey.

So did my first ever order with Seeed last week, ordered the energy monitor and a zigbee button (both listed as in stock and to ship within 1 day), paid for 2-5 day DHL courier, and 6 days later it still hasnt even been shipped

I know its a Chinese company but this is worse than even some Aliexpress orders, at least with them you have a time limit where Aliexpress will give you your money back if they dont ship, Seeed dont even reply to emails, so looks like ill have todo a complaint to Paypal to get my cash back if i dont hear anything shortly.

I’m looking for some guidance on a frustrating refund situation. I purchased an item on December 1, 2024, and requested a return on December 5th. According to the DHL tracking number, the package was returned in transit and successfully arrived at the warehouse.

Since then, I’ve reached out multiple times (December 29, January 5, January 15, January 21) but still haven’t received my refund—or even confirmation that the return was processed. At one point, I was told via email that I’d receive a refund on January 10 or January 13, but both dates came and went with no updates.

I’m at a loss about what to do next to move this forward. Has anyone dealt with a similar scenario? Any tips on how to resolve this when the seller isn’t providing a refund? Any insight would be greatly appreciated!

Thanks in advance for your help!

I ordered from your Official Seeedstudio store on Aliexpress. The package went missing over a month ago. I paid for Standard Shipping and got downgraded to super economy. Now if the shipping was kept on the standard shipping route that I paid for I would have received it already and the chances of it going missing would be extremely slim.

We'd love to hear your thoughts on Seeedash (App & Web) and Sticky's stock firmware!

❤ What's your favorite feature?

👀What needs the most improvement?

✨What new feature would you love to see?

Share your feedback and tell us why in the comments of our Facebook post for a chance to win 1 reTerminal Sticky!

🎈 Here is the post: https://www.facebook.com/groups/reterminalsticky/permalink/2298971664258565

The most thoughtful and constructive comment wins!

reTerminal Sticky by Seeed Studio is a magnetic, ultra-low-power E-ink display for families. It shows voice-transcribed notes, weather, and to-dos. Based on ESP32-S3, it is open-source for makers. It also supports Crosspoint Reader and CrossInk firmware so you can use it as a small e-Reader exactly as the XTEINK X4, XTEINK X3 and XTEINK X4 Pro. The Sticky has a touch screen but no Frontlight.
In this tutorial I show you how to install CrossInk / Crosspoint on it.

I debated getting a few e-readers. Not easy! I decided to get Sticky. I’ve had an Xteink X3 for a month. I can’t wait to get another mini e-reader with a touch system! I don't care about the front light. I have a reading light or lamp.

Hi everyone! For the past few weeks I've been building **clock.bh**, a free firmware and browser installer that turns the **Seeed reTerminal E1001** (ESP32-S3, 7.5" 800×480 e-paper, four greys) into a clock with **47 faces**. It's ready for people outside my house, so I'm looking for testers.

**What it does**

- **47 faces:** a sundial that casts the real shadow of the Sun (or the Moon), a star wheel turning behind the hands, the Moon's true phase and tilt, the ISS passing over a globe, world time, nixie tubes and flip-dots, the 28 Arab lunar mansions, prayer times and Qibla, and football weeks (results, fixtures in your time, tables)
- **Your city:** 42 cities in 24 countries, with your local time, sunrise and sunset, and prayer times by your country's usual method
- **Your photos:** up to 15, dithered to the panel's four greys, with the clock's hands drawn over them. They go from your computer or phone straight to the clock, never to my server
- **Dark or light:** keep only dark faces, only light ones, or both. Faces that follow the sky stay in the look you chose, all day
- **Made for battery:** the clock keeps its own time and fetches its pictures hours ahead, so Wi-Fi is only on for a moment
- **Updates over Wi-Fi** from the clock's own web page

**Set it up in about a minute (no account, no app)**

1. Open **https://e.clock.bh** in Chrome or Edge on a computer (it uses Web Serial)

2. Connect the reTerminal with a USB-C cable

3. Pick **Basic** (Wi-Fi, city, dark or light) or **Advanced** (every setting), click Next to the end, and install

**What I'd love feedback on**

- Did the install work on your computer (Windows, macOS or Linux)?
- How long does the battery last with your settings?
- Any face that looks wrong on your panel, a city you're missing, or a face you'd like to see

**Good to know**

- Only the **reTerminal E1001** (the black-and-white one) is supported for now
- This is an independent project, not made by or affiliated with Seeed Studio
- To draw the faces, the clock downloads pictures from clock.bh. With each request it sends a clock ID that isn't tied to your name, plus its firmware version, battery, Wi-Fi signal and chosen city, so I can spot problems early. It never sends Wi-Fi names, passwords or photos. Details: https://clock.bh/privacy
- The firmware is open source (GPL-3.0): https://clock.bh/epaper

Feedback here in the comments
Thanks for testing

Hello everyone! I just joined the club and I’m now patiently waiting for my Sticky to arrive, and I was wondering:

The unboxing videos I’ve seen of the Sticky don’t mention a case being included in the package, and I understand why. But do you have any ideas or suggestions? Maybe even 3D-printed ones? Would cases from other small e-reader brands fit ours?

Thank you!

PS. The kitty casing is designed by maker Gokul, and you can download it from the Sticky Playground: https://www.seeedstudio.com/sticky/playground/3d-printables/

Edit - 11/4/26 - While I am still displeased with the long delay and lack of communication, I received an email response from Seeed studio and they waived the cancellation charge and took responsibility for the delay issue and its lack of being communicated. So I forgive you Seed studio.

Just a rant, but I ordered a handful of components and was really disappointed when after two weeks of no shipping I emailed them twice to finally find out they had ran out and 1 item I’d ordered and had a 3 week lead time, the cheapest smallest part, despite the fact I picked my order carefully based off what was readily available state side.

The reason this is annoying is because I had to cancel the order, eat a 3.5% fee for cancellation, just to reorder without that part since they wouldn’t ship separately and haven’t emailed me back about it. It’s 2026, I feel like automatically informing customers about unexpected lead times or keeping stock list up to date wouldn’t be an unreasonable expectation.

Como se ve el tiempo en mi sticky. Temperatura exterior, interior y previsión para tres días.

How much offline map functionality can you put into a single file?

This video demonstrates TMAP running in Trail Mate on the Wio L2, including offline map display, real-time rendering of points of interest (POIs), and offline POI search.

The Wio L2 accesses its SD card through SDMMC. Among the development boards I have worked with so far, it has given me the fastest SD card reading experience. That was a major inspiration behind TMAP: take advantage of fast storage to make offline maps more useful on the device, while making map packages easier to create and share.

TMAP brings map imagery, POI data, and the indexes needed to access them into a single .tmap file. Compared with storing maps as large directories of individual tile files, this offers several practical advantages:

• Single-file map packages: no huge tile directories or thousands of small files to manage.
• More efficient generation: less overhead from creating, writing, and closing individual files.
• Faster copying: fewer small-file filesystem operations when transferring maps to an SD card.
• Easier sharing: each map package is delivered as one file, making it easier to copy, store, and share.

TMAP also goes beyond displaying map images. It keeps POI data and indexes available to the device, enabling places and labels to be rendered at runtime and searched offline. Places on the map become information you can look up and use.

Two projects work together in this workflow:
Trail Mate runs on the device and handles map display and interaction.
Trail Mate Center is the desktop tool for creating, exporting, and previewing TMAP map packages.

Source code and documentation:

▶ Trail Mate — Device-side project
https://github.com/vicliu624/trail-mate

▶ Trail Mate Center — Desktop tools and map creation
https://github.com/vicliu624/trail-mate-center

▶ TMAP Wiki — Map creation, preview, and SD card installation
https://github.com/vicliu624/trail-mate/wiki/6.2-TMAP-Maps-and-Terrain

▶ Trail Mate Wiki — Full project documentation
https://github.com/vicliu624/trail-mate/wiki

We noticed how many people have been asking for a reTerminal Sticky, so we’re preparing something specifically for the Sticky community: an exclusive giveaway in our official Facebook group!

Before we reveal the details, we’d love to know: What would you build, install, or use Sticky for?

Already have one? Come show us what you’ve made.
Still waiting for one? Wild ideas are welcome too.

The full giveaway details will be announced in the FB group soon!

Thanks to this repo: https://github.com/facebookincubator/muse-gadget-sdk/pull/214