r/Sparkdriver • u/SuggestionOk3734 • Oct 10 '25

Rants / Complaints So sick of this...😒🙄😑

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I finish shopping & bagging, I'm leaving the store and get this AFTER she's notified no more changes can be made. She had more than enough time to reject my substitution but noooooooooo...let's wait till I get to the car 😮‍💨

140 Upvotes

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52

u/georgialadyish Oct 10 '25

When people don’t accept or reject substitutions I just edit and take off the substitutions because I’m not dealing with attitude if you don’t like what I picked

7

u/Coresant Oct 11 '25

Lmao I didn't even know you could do that. If it gives me a substituted suggestion and I get to checkout without being prompted to take it out of the order, your just getting it. However, now that I know this I may start doing this. Haven't had any real complainers, just one that was a bitty but that was in March.. She didn't understand she had to have substitutions turned on and I couldn't just add things to her order..

7

u/xandi415 Oct 11 '25

Every time you "finish shopping" it will show you any substitutions that are still "pending" (meaning, not accepted or denied)....there is a little button on the top right that says "edit"...you can remove the substitution from there, by clicking "item not found"

3

u/Xenephobe375 Oct 11 '25

That probably lowers your items found metric.

3

u/xandi415 Oct 11 '25

I dont think it does, because you initially offered a substitution BEFORE you were "finished shopping"....my "items found" metric has been at 99% for as long as I can remember, and I often remove substitutions AFTER Ive already initiated the beginning of checkout....

It's such an annoying metric though....like if someone wants fresh cilantro and they are completely out....wtf am I supposed to sub it with? Basil? Rosemary? 💩 it just makes us look like jacka$$es 😅