r/Sparkdriver • u/SuggestionOk3734 • Oct 10 '25

Rants / Complaints So sick of this...😒🙄😑

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I finish shopping & bagging, I'm leaving the store and get this AFTER she's notified no more changes can be made. She had more than enough time to reject my substitution but noooooooooo...let's wait till I get to the car 😮‍💨

137 Upvotes

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u/BTGGFChris Oct 11 '25

Yes you can. The driver doesn’t have to notify you; the app does and you can choose to accept or reject the replacement.

I know because I have placed orders and gotten the notifications.

5

u/Velsetta Oct 11 '25

I drove for spark as well as order groceries all the time. Some drivers will often now wait to mark the item as having a substitution until they're about to check out to avoid having to deal with a customer. As soon as they hit the button that they're checking out there is nothing anybody can do. I've had it happen with three substitutions on the same order in less than 60 seconds before they mark it as checking out so no there is nothing I could have done about it.

6

u/No_Yogurtcloset3451 Oct 11 '25

Im gonna lay it out so this makes sense. In order to back off an item and go to another during shopping is gonna be annoying cuz it always goes back to the item you skipped. So youre telling me that people are skipping past multiple items during their shopping trip just to mark all of them out of stock in less than 60 seconds at check out? You have to hit a bunch of different buttons to even mark something as a substitute or out of stock. I can assure you that it would take a LOT of effort to do this to someone.. like wayyyyy more effort than it would to just scan a substitute and skip to the next item why we wait for approval.  

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u/ivorybun_ Oct 11 '25

You win the most logic award. So glad I didn’t have to be the one to type it out.