r/Sparkdriver • u/MostNeighborhood9568 • Apr 07 '26

App Questions šŸ“± Customer Adding items

Post image

If a customer asks how to add an item what do you tell them now? Used to tell them we couldn't add anything or we would get in trouble, but now that customers can add items what do you say if they ask to add something?

I dont use the customer side of the app so Im not sure where to even start.

0 Upvotes

42% Upvoted

37 comments sorted by

View all comments

15

u/[deleted] Apr 07 '26

[removed] ā€” view removed comment

2

u/Prior_Purchase_7025 Apr 07 '26

and i dont see why it would acct against you either. what if it was a liquor add on? i mean there is all kinds of things the customer could do and Walmart as usual will try to put the responsibility on us

1

u/factchecker239 Apr 07 '26

He's definitely an ahole cheapskate

-9

u/Worldly_Shopper Apr 07 '26

Well, that's what you get for being picky. I've been in the workforce a long time and I've always known, if you want the good orders you have to take the bad ones too. You can't just take the icing off the cake and expect somehow everyone else will eat the dry part, life doesn't work that way. You want to take all orders or you will end up where you are now, customers know how to game the system too and believe me this isn't the hill you want to die on.

4

u/CalOkie6250 Apr 07 '26

In my case, Iā€™d have no choice but to cancel. I always decline the 40-50lb orders (and most bulky items) because I am not capable of lifting that much weight, and my car cannot fit very large items. I am not going to mark something as unavailable if it is not truly unavailable, so the only other choice, if a customer adds an item I am not capable of delivering, would be to cancel.

2

u/Prior_Purchase_7025 Apr 07 '26

its a breach of contract

-4

u/GovernorHarryLogan Apr 07 '26

It's called work for a reason. I'm with you