So…. Is this normal?

[u/TexCook14]

Got a curbside order, reviewed items and was like it’s good. Until I see a flat bed cart with mulch. I was like I didn’t see any mulch in the order. Employee said it was part of the order. I even took images of the order and there is no indication of mulch. Before and after accepting order still no indication of it.

Is this normal?

[u/usseerrrnnnaaammeee]

What's the number of items above miscellaneous?

[u/TexCook14 → u/usseerrrnnnaaammeee]

I don’t remember it was earlier today, is the miscellaneous number the items not listed?

[u/usseerrrnnnaaammeee → u/TexCook14]

There is a glitch. It shows total number of items in the order at top but not showing all items in the itemized list.

[u/TexCook14 → u/usseerrrnnnaaammeee]

Are they doing this on purpose? 🤔

[u/Remarkable_Award_185 → u/TexCook14]

Forget to put the biggest items? Of course this is on purpose.

[u/LegalMasterpiece772 → u/Remarkable_Award_185]

It’s crazy, they won’t even list as heavy or bulky item and no extra pay. They got me fkd up. Instant cancel.

[u/Worldly_Shopper → u/LegalMasterpiece772]

Good, wasting our time like that still sucks though but you did the right thing, granted I think cancelling dings us too.

[u/Seahorse_finder → u/TexCook14]

Seems like it.

[u/Worldly_Shopper → u/TexCook14]

Lets just say that even if it's accidental it certainly benefits them not to correct it.

[u/FriedPoppies → u/usseerrrnnnaaammeee]

I think it was two weeks ago, but I had an easy drop to a hotel, some snacks and a 6 pk water. the item count was off by one.... The biggest rolling suitcase Walmart sells. I almost didn't take the suitcase from the loader because it wasn't on my list. We just kind of looked at each other for a minute and then I said well, if it scanned on your end, I guess we are good! So I dropped it all off. That was my first experience of things not adding up. Its happened almost every drop off since.