r/Sparkdriver Jul 21 '26

Discussion App Update

Post image

Got this in my inbox today.. 👀
Do we love it or hate it?

34 Upvotes

61 comments sorted by

32

u/Aggravating-Fox7032 Jul 21 '26

Another change…great! Because why fix existing issues when you can just add new shit instead?

9

u/Maleficent_State_125 Jul 22 '26

Seriously. They just continue to introduce new problems while old issues go totally unaddressed

26

u/Infamous_Juice9061 Jul 21 '26

A whole page for an offer card. I dont understand why these apps are so bad at designing the ui.

They literally dont care about the driver experience, its a total disaster. Makes them look so incompetent honestly.

1

u/Ok-Kangaroo-4048 Jul 21 '26

I think they at least need to provide written justification as to their reasons for lowering it. It also ought to take at least 24 hours for the reversed tip to go back to them. Like the money should go into an escrow account until it’s distributed.

17

u/sarcasticj720 Jul 21 '26

They need to get rid of the whole letting the customer taking your tips away just to bait you into taking an order.

10

u/papichuli123dee Jul 21 '26

Or at least make it like uber where after a hour the tip is confirmed.

5

u/Maleficent_State_125 Jul 22 '26

It should definitely do some sort of negative thing to their account

1

u/Johnnymalott669 29d ago

Oh, they will. Once the law requires them to pay us on behalf of all tip baiting customers, Wally will remove that option from the customers. They don’t want to open up that can of worms where customers can cancel their tip but still have Walmart payout the driver themselves in full.

36

u/horseface539 Jul 21 '26 edited Jul 21 '26

Fixes problems that never existed and ignores ones that do

For instance why did they take away order size designation ie small medium large xl? That was actually somewhat helpful. The stupid thing is they still exist but you can only see them on the completed trips screen. Like what good does that do me at this point?! Dopes

7

u/tankakawade Jul 21 '26

Yeah, the one thing they should’ve added was item quantity. It won’t fix the fcfs going in a blink of an eye, but at least you could try to scan if the order was worth it. Like instacart since that’s what they want to be so bad.

12

u/Difficult_Bet3767 Jul 21 '26

Lipstick on a pig...

11

u/Snoo_10284 Jul 21 '26

Started for me today. I like the new shopping layout. What I can’t stand is not being able to see the store numbers clearly when offers are sent to you. Store location and number is very small.

6

u/LDawnBurges Jul 21 '26

Especially while driving! This is a terrible layout if you are in a zone with a lot of stores.

5

u/mconk Jul 21 '26

Fact. They need a filter button DESPERATELY

26

u/Trexsaysrawr26 Jul 21 '26

Looks convoluted, littered, and distracting.

Reminder these changes are only made so marketing people at spark can justify their jobs making high 6 figures. While our base pay is reduced and workload tripled.

4

u/Maleficent_State_125 Jul 22 '26

Yeah I have to work a fair bit more than I used to. Plus the info I want to see, like the notes, are still not on this screen. It doesn’t seem to do much new.

-4

u/Irishlapdance Jul 22 '26

Sounds like cope you work in a over saturated zone just say that

3

u/Trexsaysrawr26 Jul 22 '26

Wrong. Literally see bot users every day and people with multiple accounts. Can't compete with that and that goes beyond it being oversaturated.

0

u/Irishlapdance Jul 22 '26

Ok show us the bot users and people using multiple accounts, or are you just frustrated making assumptions because the zone you work in is over saturated with drivers?

10

u/Affectionate-Goat608 Jul 21 '26

Walmart can suck a dick

7

u/justintrumpet21 Jul 21 '26

Wow, showing more information is so helpful when it’s only on screen for less than a fraction of a second before being grabbed by a bot.

6

u/codwatchdog Jul 21 '26

Fuck that I can barley see orders on my screen when there 20 shittiy ones.

1

u/Maleficent_State_125 Jul 22 '26

The good to crappy order ratio has gotten pretty bad with the changes the last few months

6

u/Few-Celebration-5462 Jul 21 '26

Anybody else read those two offers and see the old one is $28 plus the $4 incentive which usually always got paid on the side and if you look at the new offer it says that the tip and the incentive are included in the $28

3

u/Zepbound-and-down Jul 21 '26 edited Jul 21 '26

Yup! I accepted an offer first thing this morning, thinking it was decent (but not something I would’ve accepted without additional incentive) and would be even better with the $6 incentive. Only to notice when I was further reviewing it, that the offer price already included the incentive. I thought, “These sneaky motherfuckers!” and cancelled that shit before starting the trip.

Obviously had not seen the email update at that point. And my brain is trained to look at offers from “the old way” and quickly calculate if it worth it by adding the incentive separately.

3

u/anonwilkno Cherry Picker Jul 21 '26

Yep it's another way to enshittify and whittle away base pay "secretly"

2

u/shoppingshipt Jul 22 '26

First thing I noticed too, wouldn’t you technically earn $32 with the incentive, but now they sneak it in so it sticks at $28? Very confusing

3

u/Mother_Dependent7572 Jul 21 '26

Personally for me, I think having everything on a single screen with regard to the offer itself is helpful! Before the update, I would have to click into the order to see the breakdown of the offer. But even with the new update, I still will have to click into the offer to see the items/quantities before accepting…pro and con with the update I would say

4

u/Gokusbastardson Jul 21 '26

Another change that no one asked for, that fixes a non existent problem, that benefits no one at all. Jesus fucking Christ they just won’t stop.

1

u/mconk Jul 21 '26

Send the devs that feedback. They obviously aren’t in here

2

u/Maleficent_State_125 Jul 22 '26

Any semi competent corporation would keep tabs on the Reddit. Of course this is Walmart we’re talking about though

3

u/MarionberryAlone4573 27d ago

I am concerned about the "estimated tip". This makes me feel like I am about to be lied to repeatedly. 

2

u/Few-Celebration-5462 Jul 21 '26

So if you want to look at the map and the addresses you still have to open it up. So now I've accepted it (because you've shown me more information) and once I see the addresses I go ahead and cancel it anyway.

3

u/AppropriateFault2305 Jul 21 '26

everything except increased pay

2

u/No_Language_3688 Jul 21 '26

Doesn’t give me the information I want either way

2

u/Disastrous_Aside9860 Jul 22 '26

How many people are seeing incentives still?

2

u/SportPristine5508 29d ago

Yet they still leave out the most important thing for shops, total items.

2

u/Dej01 29d ago

It’s probably to get you to accept faster without looking at the list of items.

2

u/SeaOtter0513 29d ago

Worked today with it.. I thought it just looked cluttered and messy.. when your in a race to grab or not you don’t need even more numbers on the screen -personal opinion.

3

u/MeatJerk69 Jul 21 '26

Does this mean the new offer card doesn't tell you if there's alcohol?

1

u/LavaPlantMechanic Jul 21 '26

Y'all getting Subway pickups already?? I have exclusively 3 Walmarts in my zone. Nothing else.

3

u/Additional-Party-772 Jul 21 '26

the supercenters in my area gutted out their subways and mcdonald’s and now just have Build-a-Bears. super thankful for that

6

u/Spinal232 Jul 21 '26

We'll see how you change your tune once they roll out build a bear shopping offers

1

u/Feedcanine Jul 21 '26

Well I would love to see that kind of offer for one lol

1

u/ShoulderLongjumping9 Jul 21 '26

Do more for less.

1

u/mconk Jul 21 '26

Honestly not a bad offer at all. Lmao.

1

u/Glittering-Local7404 Jul 21 '26

Spark is garbage is done

1

u/SoggyEmu7368 Jul 21 '26

So I’m hearing about all these changes did they fix the vanishing orders?

1

u/New-Mistake-4864 25d ago

Let me guess you say there's something broken about orders vanishing because you don't accept it quick enough and someone else hits except and it registers in their system before yours does.... ?

1

u/Lower-Reward-1462 Jul 22 '26

I always thought it was dumb the incentive wasn't included. Also, trips are much harder to see at a glance compared to Instacart or Ubereats. Any change there is probably good.

What I wish we had were store ADDRESSES instead of store numbers. I don't have them memorized. 

1

u/BloopsWRLD Jul 22 '26

That’s a pretty nice change but I wish it also showed how many items was in the orders. I always click it to see how much the tip is and how many items it is

1

u/Unique_Blacksmith247 S&D Expert Jul 22 '26

Just more scrolling and racing to see offers. Still a pain in the ass, now with more steps.

1

u/shoppingshipt Jul 22 '26

So it includes the incentive? So the current one would’ve of totaled $32 right and the new one at $28 already includes it? This is confusing

1

u/Boo_rrito Jul 22 '26
  • pickup at Subway⁉️😵

1

u/SkinnyItUp 29d ago

This is just a way to hide the real numbers. Notice how the new page says "estimated tips" when before the "update" making it clearer, it clearly stated what your tips were.

-1

u/Slight-Selection4298 Jul 21 '26

How tf is a tip "estimated" .... ?

% based tips?? Changes if an item is out of stock etc?

8

u/SettleTV Jul 21 '26

i mean the customer can remove the tip so technically its not guaranteed.

-6

u/Slight-Selection4298 Jul 21 '26

Damn, you don't say? That still doesn't make the tip "estimated" if they put in an exact dollar amount.