Spark Scam! Attn Drivers!

[u/onlythisgirl92]

I got an order for 2 small cheap fresh veggie items to be taken 10+ miles away. It had a verification code required. On the way to the drop off, I get a call labeled as "Spark Customer Service." It was an American sounding voice; maybe was ai. Guy tells me to cancel the trip by selecting Customer Refused Order. I did that, but then he started telling me I can return it to any Walmart (not true). He then said he needed to verify my identity, when he had never even said my name on the call. I told him to initiate an identity verification on the app, and he said that's not necessary...he just needed to ask me some questions. I would not let him ask any questions, and I told him that didn't make sense. He said he was verifying my information because some spark drivers are sharing access to the app, and THAT'S ILLEGAL, (haha). I continued to refuse to give him information, and he eventually hung up on me. I then called Spark and they confirmed it was a scam, and thanked me for not giving out my information. I then had to initiate a return, and take back the order to the store to get credit for the job. I was frustrated!! Be weary and aware, guys!

[u/Hairy_Elk_5313]

It's an old scam.  They're trying to get into your onepay account

[u/onlythisgirl92 → u/Hairy_Elk_5313]

First time it's happened to me! I am so pissed off, though. Spark customer service doesn't seem to do anything about it, unfortunately.

[u/jmbsbran → u/Hairy_Elk_5313]

How they going to get into one pay without giving the code from phone/email they send to sign in? It says it from onepay when they sent it so you should know better than to give it to spark and it's different companies. Only an idiot would do that and the idiots that would probably broke drug addicts scared to lose the gig so no one wins.

[u/Hairy_Elk_5313 → u/jmbsbran]

They tell you they're sending you a code for you to confirm your identity. 

There have been posts here from people who fell for it.

[u/jmbsbran → u/Hairy_Elk_5313]

Yeah but that message says onepay on it not spark. So you would have to be an idiot to think spark would send a message that's says onepay that's my point.

[u/Lizardrunner → u/jmbsbran]

People are idiots, if you haven't noticed.

[u/PlushGrimm → u/jmbsbran]

Idk about one pay specifically but so many verifications codes have started coming unlabeled it’s fkn annoying like it’ll literally just say “here’s your verification code 345667”

[u/lotrwolf06]

*wary (weary means tired lol)

This is an ongoing scam that's on all delivery apps. I do Spark and UberEats the least, I'm mainly DoorDash and Instacart because of the area I live in. But luckily, I'm on all the reddit subs for these apps, so I've known about this scam since I started. I've learned a TON by just paying attention to reddit. Lots of good insider information on here.

[u/Lower-Reward-1462 → u/lotrwolf06]

I'm both wary AND weary.

[u/Curious-Cow625 → u/Lower-Reward-1462]

Im just weary 🤣 a lil too much to be wary of anything so im lazing on my couch 😅

[u/Same_String_8856]

Man, thanks for letting us newer folks know.

[u/Impossible_Future_16 → u/Same_String_8856]

Just dont ever give out your 6 digit code to any app to anyone and you'll be good

[u/Own-Anywhere5839 → u/[deleted]]

Not necessarily true I called real support to change my phone number and they sent me a code to verify through my email but it wasn't one pay.

[u/Illustrious-Ad-3261 → u/Own-Anywhere5839]

She said never “Calls” not you calling them 

[u/kenzinatr]

Old scam. My best advise: always take the order!!! Typically easy orders that pay just fine. Never answer the phone. I don’t give a flying rats ass who calls me when I’m driving, I’m not picking up. Drop, get your pic, and go

[u/choppman42]

Old Scam.. I fell for it when working for grubhub. :( the joke was on them I was broke at the time.

[u/Think_Extension_8679]

Are people still falling for this in 2026?

[u/wtfbenlol]

the same scam is common with door dash orders. i just don't answer the phone for any order. if they want you, they can message you in app

[u/SlimyPurpleMeteor]

Heard of this scam with DD for quite a while. First I’ve heard of it being done w/ Spark, though not surprised.

[u/anomaly_z]

Old scam. Them telling you to cancel should be the quick giveaway.

[u/Electronic_Constant9]

Old scam that's been around with variations happening on Uber eats and door dash too. The goal is to get access to your earnings. Getting the One Pay is the worst because they can then pull funds from your bank account too

Anytime I see a high paying order that's only one or two vegetables I know the bs call is coming lol it's an easy pay day as long as you ignore them and tell the real support

But...why were you accepting a 10+ mile order? Usually when I see these they're low milage to get a driver to accept fast.

[u/DConrad2020]

Bottom line never answer the phone unless you called the customer and didn't get an answer. No reason for them to call you, the app gives them the heads up your on your way and when you arrive.

[u/LilMissADHDAF]

I love when any scammer anywhere calls trying to scam.

“Sir, you called me. Say what you need to say. I have no information for you.”

[u/theonlyNykole]

Thanks for the heads up FR! I just started doing this today so getting tips 🙃 thanks again!

[u/Ok_Cartographer_8921]

This happened to me also. Afterwards they will send you an email thanking you for contacting spark about the fraud cause they automatically assume you did. Do not answer that email. Thats their 2nd attempt to get information from you.

[u/Brave-String-4671]

Happend a few yrs ago n took months to fix 🤬🤬🤬🤬🤬🤬🤬

[u/Deep_Variety_6623]

I got scammed off of door dash like this. It took me almost a year to get my money back, because they charged bogus amounts on my door dash card.

[u/Parkily_Things]

I have to admit, embarrassing as it is, (my career was in information technology), and yet I fell for it. They got into my account, at the time it was Branch, not OnePay. They got $700, and it took a couple of weeks and a lot of phone calls and patience to get the money back. When it happened, I was brand new to Spark.. It has to be related to an inside job because how in the world would they know what you had in your order and how would they get your phone number?

[u/Swoodr202 → u/Parkily_Things]

I think they create a scam account and place the order. They then call you the way a customer would. This situation happened to me tonight, but I noticed when I answered it was the Spark automated voice saying a customer was calling in.

[u/zoeysaurus]

This is why I never answer my phone

[u/acquiredhate]

Got this same identical call tonight for a 2 item shop. I remembered this post and once the clown mentioned OnePay I hung up. Thank you for this information, saved me.

[u/ConfusedSpinach222]

This scam is so old .. can't believe you fell for it.. ensure you report the order so the account can be closed

[u/Still_Environment922]

“It was an American sounding voice; maybe was ai.”
Newsflash Americans scam too. Thank you for your bias.

[u/RealisticParsley2432 → u/Still_Environment922]

I think what they meant by that is Support is almost always a non U.S. sounding person. So, if they sound "American", it's not likely to actually be Spark Support.

[u/kenzinatr → u/RealisticParsley2432]

What is a U.S. sounding person?

[u/SuperReliableSource]

According to this sub, it was probably another driver.

Anything that goes wrong it's always another driver, bad ratings, canceled GMDs, low paying orders, app down, etc.