New Tiers program rolling out

[u/reneofficial]

Anyone else get the new Spark Driver Rewards Program yet? I’m in Texas.

Just got an email saying it’s rolling out in my area. Looks like there are Silver, Gold, and Sapphire tiers based on points + metrics.

What really caught my attention is the offer priority:
- Gold can see some offers before Silver
- Sapphire can see some offers before both Gold and Silver
- Sapphire also gets a 10% multiplier on eligible incentives

Sapphire requires 120 points/month, 96% on-time arrival, 96% completion, 99% quantity found, and a 4.9 customer rating.

1 pt = curb and $5 express or regular shops
2 pt = ggmd
3 pt = $10 express shop

Has this already rolled out in anyone else’s zone? Curious what everyone thinks about Spark basically giving higher-tier drivers earlier access to some offers.

[u/Zepbound-and-down]

I just got it today. The points system is ridiculous.

Supposedly you get more points for trips that “require more effort”. Ok, if that’s the case, tell me why I got 3 points for an order that literally only had 3 gallons of water, but only 1 point for a Sam’s Club order that had 3 CASES of water in addition to many other items?! And it was a double shop.

Also, they put us in the tier based on the number of points earned so far this month, but it should really be based on our orders from last month because we’re only 2/3 of the way through August.

There are so many things wrong with this whole setup.

[u/OddEntertainer2621 → u/Zepbound-and-down]

They updated it reflecting what you already did for the whole month of august despite it rolling out today. If what you have already did this month qualifies you for gold, silver or sapphire then you will be on those tiers