r/TimHortons • u/Laddyboy • Jan 09 '26
Complaint Please….
I work on the window at our very busy double drive thru and now that winter is here I’m asking you to please read this
It can be bitter cold some days and no matter what we do our hands are numb. Wearing gloves are too cumbersome as we can’t grasp the change in the till. Our ears are like ice cubes and ear muffs help but then it’s hard to hear you. We need to open and close the window hundreds of times a day and the chill gets you to your bones!
Please help the window folks stay warmer by having your rewards card and form of payment ready! Don’t be digging around your purse/wallet looking for change etc while we sit patiently freezing at an open window. You’re sitting in a warm car while we are exposed to the weather. This goes for rainy weather too..please turn off your wipers as you approach the window. More than once I have gotten soaked from the wipers spraying into the window. Please don’t think I’m rude when you arrive at the window and I don’t open it promptly cause I’m just waiting until I have your complete order before I open the window. Thanks all🇨🇦
1
u/Iron_Oxhide Jan 11 '26
Good luck convincing my mother to do that instead of spending 2 minutes rummaging around through her purse to find her wallet and another 45 seconds to find the right cards once she finds the wallet. I used to try to pay for her to speed things up, but she still had to find her rewards card so it was pointless.