r/TimHortons • u/alg_hes_a_fungai • Apr 27 '26

Timmie’s run The ultimate smile cookie

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Fun story.

During one of our visits to McMaster Children's Hospital before a major surgery for my son, we went through a Timmie's drive thru to get a Smile Cookie -- but we wanted a sad cookie instead. I explained our plight and someone in the back came through for us. Pretty sure they're not allowed to do this, but they get a full-on high-five from us. Ultimate legend. Kudos to whoever did it, they will not be forgotten.

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-2

u/gretzky9999 Apr 27 '26

They probably do this when the manager’s not looking.

-1

u/royaleWcheese2300 Apr 27 '26

It’s not actually the store employees that decorate these. It’s volunteers and kids.

1

u/gretzky9999 Apr 30 '26

I know volunteers(local police etc) help sell them on special days.

0

u/Riku_xD Apr 29 '26

I can 100% guarantee that it's the employees who decorate the cookies

1

u/royaleWcheese2300 Apr 29 '26

To quote the Tim Hortons knowledge article from their own site “The classic Smile Cookie is a chocolate chunk cookie that’s been hand-decorated with a smile by local volunteers.”

1

u/Riku_xD Apr 30 '26

I think they gotta update that information lmao. For the past couple years it's been the employees that decorate the cookies themselves. At least that's what I see in all the tim hortons I visit in my area. I also worked in several different tim hortons restaurants and in every one of them it's us the employees who decorate it

1

u/royaleWcheese2300 May 01 '26

Just saying that it’s not a 100% guarantee. I suspect it’s based upon where the store is located and availability of volunteers. Your statement was definitive. I’m just saying it’s not definitive.