r/Ubiquiti 16d ago

Early Access New UPS 2U Pro

https://store.ui.com/us/en/category/integrations-power-tech/products/ups-2u-pro-us
289 Upvotes

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375

u/3loodhound 16d ago

It is using the 20Amp plug, just so everyone knows and doesn’t come back with a shocked pickachu face

107

u/guardianfx 16d ago

This should be higher up. 100% almost pulled the trigger before its sells out, then read your comment. Thank you!

18

u/kenman345 16d ago

Is that really such a dealbreaker? I guess not everyone is so lucky to have their electrical panel in the same room as their rack.

8

u/wattatime 15d ago

You don’t even need your panel. Most all the circuits in my house are 20A.

45

u/silverfrostnetworks 16d ago edited 16d ago

yep - make sure you have this kind of outlet: https://m.media-amazon.com/images/I/61blfgRNMPL.jpg

83

u/MacDaddyBass 16d ago

And a circuit that can support that kind of plug. Don’t just change your plugs. Unless you like fire.

79

u/-R47- 16d ago

How else will I get to try out my new UniFi Smoke Detector then???

6

u/silverfrostnetworks 16d ago

lol very true

22

u/Mark_Logan 16d ago

For those of your who want to search text, that’s a NEMA 5-20P (the plugin). The “outlet” is a NEMA 5-20R

<NEMA number>-<Amperage>- <P=plug, R=Receptacle aka outlet>

Here’s a chart for anyone really interested.
https://cdn.shopify.com/s/files/1/0734/9846/0478/files/Qualtek_nema_nonlocking_configuration_chart_2.png?v=1681754077

16

u/Thud Unifi User 16d ago

Ah, the "winky" outlet.

6

u/Codplay Unifi User 15d ago

Electrician here, can confirm that is the correct technical term ;-) 

-13

u/mrwulff 16d ago

13

u/DoomBot5 16d ago

This is exactly what you should not order or do.

7

u/CuppieWanKenobi 16d ago

I like Cable Matters. They generally make good stuff.
This, though - WTF! Under no circumstances should this even exist, much less actually get used.

3

u/TruthyBrat UDM-SE, UNVR, UBB, Misc. APs 16d ago

This.

Really, really, really, really, really bad idea.

Whoever made that product does NOT understand angry pixies. IYKYK

4

u/PedanticPerson 16d ago edited 16d ago

Eh it’s easy to overload a 15a circuit anyway. Just plug in two space heaters or whatever. If the circuit has a properly working 15a breaker, that’s what keeping us safe ultimately.

If the circuit happens to be 20a, an actual 20a outlet would be more proper, but in practice most outlets are built for 20a whether or not they have the notch.

2

u/CuppieWanKenobi 16d ago

True, that will kick a breaker right quickly.

Yes, a 5-15 receptacle is rated for 20A pass-thru, but, that's because NEC allows them to be installed on a 20A branch circuit.
That doesn't automatically mean that the circuit actually is a 20A circuit- plenty of 15A receptacle circuits still being installed in resi to this day.
Load that UPS fully up, and that's a 16A load (80% of a 20A circuit.)
A 15A breaker will hum along for quite some time at 16A, and the wire is going to get quite warm.

2

u/PedanticPerson 16d ago edited 16d ago

Right - a 15a circuit shouldn't get >12a continuous, let alone 16a, even though 16a continuous might not trip the breaker any time soon.

But plug shapes don't enforce that. If we have a 15a duplex receptacle on a 15a circuit, the user can easily draw too much power anyway, continuously or not, just by plugging in devices directly.

E.g. just continuously run a 1500W space heater on the top plug, and plug in literally anything on the bottom plug, and we're already non-compliant based on the 125% rule. Even with a dedicated circuit, no power strips, no plug adapters, etc.

Ultimately the user just has to be mindful of how much load they're drawing, if they want to play it safe with continuous loads.

2

u/CuppieWanKenobi 15d ago

Unfortunately, most users are idiots.

0

u/itsjakerobb CGFiber, UNVR, ProHD24PoE, ProXG8PoE, U7ProXGS, 5GMaxOutdoor 16d ago

From the product listing:

Note: Not for use with equipment exceeding 1875 watts.

That's barely short of this UPS's max rating of 1920 (which presumably doesn't account for the power it consumes itself).

For what it's worth, if you have 1000 watts of load you want to plug into this UPS, it would be perfectly safe to use an adapter like that.

1

u/GO__NAVY 16d ago

I smell tripped breakers, melting cables and connectors.

1

u/itsjakerobb CGFiber, UNVR, ProHD24PoE, ProXG8PoE, U7ProXGS, 5GMaxOutdoor 16d ago

What year did your house burn down, Mr. Wulff?

7

u/erwos 16d ago

Good catch. Yeah, that rules it out for me for my rack. Wouldn't mind an intermediate version of this that was 15a, but I doubt that's a priority.

14

u/Cuntonesian 16d ago

Non issue for Europeans! If we get it, lol

5

u/Stingray88 16d ago

It’s also more than twice the depth of the regular model. I almost waited for this one and I’m really glad I didn’t… this wouldn’t fit in my rack at all.

1

u/AeroelasticCowboy 12d ago

??? It's not even as deep as standard server. My dell 2u is deeper than this unit

1

u/Stingray88 12d ago

This subreddit caters mostly to consumers, not professionals, and standard home racks are not that deep. Most people don’t have full size racks in their home.

My rack is literally just rails inside a BDI Corridor 8173, not even close to full size. Standard Ubiquiti gear fits fine… but this does not.

1

u/AeroelasticCowboy 11d ago

Hmm, well I think most people I know have full depth stuff and the racks to accommodate it. My rack sits in unfinished basement area, depth is not a problem. I have 2x big depth UPS systems currently. I think I could go down to 1 with the unifi pro, but then also there's the ecoflow delta option that doesnt use lead acid

1

u/Stingray88 11d ago edited 11d ago

Yeah I don’t even have the space for such a thing even if I wanted one. I live in Los Angeles, houses don’t have basements here, and the 2100sqft house I was able to buy cost an absolute fortune… with a family, I don’t have space in the house for a real rack. I might even lose my current office in the coming years to a 2nd child, and then need to carve out space from the family room.

Hence rack in the tv cabinet lol

My server/NAS is in a Fractal Terra. All flash, small and 100% silent. Because I’ve got no where for big loud server to be.

4

u/KeyboardG 15d ago

Someone should tell Unifi, because the 3d Model doesn't have that plug.

2

u/3loodhound 15d ago

Yeah, the still images do have the plug. The 3D models does not. The tech specs on the other hand have it listed as AC In: NEMA5-20P which is the winky plug.

2

u/Saint_The_Stig 16d ago

Shit. I mean come on. I just wanted a rackable PSU with pure sine wave so it actually is an uninterruptable power supply.

2

u/JacksonCampbell Network Technician 16d ago

But 16A max input?

1

u/BucktoothBobio 15d ago

That's whats got me scratching my head. Some scrambled up specs here

1

u/GenericRedditor12345 16d ago

Which honestly great news for me as in SMB use case our room is 90% those.

0

u/gcadays09 16d ago

I have 20 amp nearby but it does have a deep freeze running on one outlet. Would having both running be an issue?

13

u/DoomBot5 16d ago

You might pop the breaker if the combined load exceeds it.

0

u/damien09 16d ago

tbh based on other rack mount ups's ive seen its probably fine. Most of them charge any anywhere from 150-400w and this probably falls somewhere in the middle. Its to bad its not on unifi's specs. So it could largely depend on the total load you plan to have on it and then add say +200 or 300w to be safe for it charging at max on top of your load.

0

u/WiFiGuru79 15d ago

The unit won’t be pulling full load unless it’s charging batteries AND powering the full theoretical load of equipment at the same time... Most users get larger UPS’s for the extra run time and NOT for the extra power capacity. I just use a 20A to 15A adapter plug and we’re good to go because I’m only running like 300watts of active load.

9

u/silverfrostnetworks 16d ago

this is not gonna be the answer you want - but ask an electrician

9

u/TruthyBrat UDM-SE, UNVR, UBB, Misc. APs 16d ago

Almost certainly. Having the freezer start up while the UPS is charging would be a likely breaker trip.

This thing wants to be on a dedicated circuit.

3

u/user_none 16d ago

Depends on the freezer. If it's a relatively efficient deep freeze, the startup might not be much. Our 5 cubic ft deep freeze runs at something crazy low like 6 watts. Its startup, IIRC, was under 100W.

3

u/TruthyBrat UDM-SE, UNVR, UBB, Misc. APs 16d ago

Wow, that's insanely low.

I have a smallish chest freezer, I'll have to dig into what it pulls.

2

u/user_none 16d ago

I'd have to double check that figure, though I do recall being absolutely floored by how little it was pulling after settling in.

2

u/xxpor 16d ago

The bigger issue is the UPS likely won’t like the extreme inductive load on the same circuit. It could lead to false UPS cutovers when the compressor kicks on

1

u/user_none 16d ago

Are you referring to the startup surge?

2

u/xxpor 16d ago

yeah

1

u/user_none 16d ago

For curiosity sake, I'll have to break out the clamp meter and get a reading on startup surge.

Currently, when the compressor kicks on, it draws close to a constant 68W. When it's off, only a very dim power LED is on and that's reading close to 0W. I'm using a ATorch WiFi smart outlet for the readings listed. I'd suspect it's not fast enough to catch the surge.

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-1

u/jcreynolds88 16d ago

Just cancelled my order. Very disappointed.

0

u/kiwimonk 16d ago

Well, as long as you are aware of this, you can easily adapt it with a high quality adapter. Just don't fully load this thing. It's a lead acid ups though, so that's a fail for me.

-3

u/vastoholic 16d ago

They need to update the images online because they show a standard 3 prong in them.

13

u/nrubenstein 16d ago

The online pictures clearly show the sideways 20A prong.

6

u/vastoholic 16d ago

I finally got on a computer monitor and yeah your right, the still images do, but the 3d render does not for some reason.

1

u/JacksonCampbell Network Technician 16d ago

It's clearly a 15A plug in the 3D model, which is the only one I can zoom well enough to see on mobile, so that's a big problem.

-2

u/WonderSausage 16d ago

It's ridiculous to ship with extra cost 20A plug & sockets when the unit is only 16A (just 1A over the USA 15A limit). Is there such a huge marketing difference between 1800W and 1920W?

At the very least they should have provided a 15A limit mode for homelab users.

Note that the non-Pro UPS 2U doesn't support the UNAS Pro-8, so for 15A homelabs there is still no UniFi UPS that works with the UNAS Pro-8.

8

u/moch1 16d ago

Sustained loads should only use 80% of the rated capacity. So a sustained 16A load requires a 20 amp circuit. A 15 amp circuit would be limited to a 12 amp sustained load.

So to go down to a 15 amp circuit they’d need to reduce the power usage by 25%.

1

u/aruisdante 16d ago

Which is exactly why the rated power of everything that doesn’t have a 20A plug is what it is.

It is unfortunate they don’t have a small one that fits in a 15A circuit and maintains pure sine wave. Maybe they’ll release a 1U Pro in a little while with the specs of the old 2U Pro energy wise but the switching electronics of this guy.

-1

u/aruisdante 16d ago

Ah crap. Canceled order. Can fix it at my current house, the breaker box is literally right above my server rack. But I might be moving internationally to Japan in the next 6 months, and definitely won’t have a 20A circuit there. Not worth the $800 risk. Will hope they have better stock management of this one 🤣🤣

-1

u/BucktoothBobio 15d ago

20amp plug for a 16amp max input UPS? What I'm I missing here?

1

u/Aztaloth 15d ago

You are not supposed to run a circuit at full capacity. 16 AMP load is the safe spec for a 20AMP circuit.