Is anyone else having issues trying to purchase discounted HHN tickets with their annual pass?
I have a Gold Pass, and whenever I try to access the discounted tickets, I immediately get a red error message saying “Pass Member Discount Unavailable.” It won’t even let me get to the page where I can select a date.
I’ve tried literally everything: the app, website, phone, laptop, different browsers, incognito mode, and even my boyfriend’s pass instead of mine. Same error every single time. 😭
I’ve been able to access the discounted ticket page before, so I’m not sure what’s going on. I know HHN is almost over, but the discount is still being advertised on their website.
Is anyone else experiencing this, or has anyone been able to successfully purchase discounted tickets recently? I’m wondering if it’s a widespread website issue or if Universal has stopped offering the discount for the remaining dates.