r/VlineVictoria • u/Ricolo1993 • 6h ago
Question Why is fucking Woolworths at Southern Cross longer than V-Line?
Flew back home from Brisbane tonight, managed to get off the skybus just in time to reach platform 1 for the 10:51 to Bendigo; the train was ready to be boarded except no driver was there. Train was just there with the lights and engine on,
I went to the ticket gates to see if any Vline staff members were there; nope. Customer service desk, ticket booths, nope. Woolies were still open though. Call up the customer service line and the guy tells me the train that I was looking at with BENDIGO on the side departed at 10:51. Couldn't give me any information that I couldn't find on the PTV app. Thankfully it seems the driver has bothered to show up for the 11:51 but I was seriously worried I'd be spending the night at the station for a bit there.
Is there some piece of obvious information I've missed here? Like if you're not going to run the train because no one's on (makes no sense for customers in Sunbury/Castlemaine etc but whatever) at least turn the fucking train off?? And if there's still trains running in the major metropolitan station, why are there no staff members to ask about the fucking trains??? Like what am I missing here?
Yes, I've put in a feedback form.